text stringlengths 13 368 | target class label 77
classes | evaluation_predictions list |
|---|---|---|
What happens if a merchant doesn't accept a payment? | 53reverted_card_payment? | [
-0.404296875,
-1.615234375,
0.91259765625,
0.348876953125,
0.201171875,
-0.76171875,
-0.73828125,
0.375,
3.56640625,
0.1871337890625,
0.2303466796875,
-0.92138671875,
0.264404296875,
0.204345703125,
-1.3779296875,
1.326171875,
-1.205078125,
0.79345703125,
3.119140625,
-0.513671... |
I didn't get as much cash as I asked for from the ATM, why? | 75wrong_amount_of_cash_received | [
-1.296875,
-0.401123046875,
-0.50439453125,
0.430908203125,
-0.65478515625,
-0.41455078125,
-0.094482421875,
-0.8193359375,
0.74169921875,
-0.587890625,
1.3662109375,
1.1806640625,
-0.1688232421875,
0.163818359375,
-0.5380859375,
-0.404052734375,
-1.0986328125,
0.87646484375,
0.5... |
I tried to make a transfer but it failed | 36failed_transfer | [
-0.1654052734375,
-0.12384033203125,
-0.1566162109375,
-0.77490234375,
-0.85009765625,
-0.0296630859375,
-0.404296875,
-1.1513671875,
-0.58984375,
1.255859375,
-0.1837158203125,
-1.4560546875,
-0.0452880859375,
-0.1580810546875,
-0.171142578125,
-0.0306243896484375,
-0.04495239257812... |
Why is my withdrawal still pending? | 47pending_cash_withdrawal | [
-0.2098388671875,
-0.14208984375,
-0.59130859375,
-0.89599609375,
0.9013671875,
-0.61474609375,
-0.03546142578125,
-0.370849609375,
-0.99755859375,
-1.7685546875,
0.416015625,
1.486328125,
-1.5712890625,
1.9814453125,
-0.206787109375,
-0.04461669921875,
-0.0167999267578125,
-0.2308... |
What is the current exchange rate for me? | 33exchange_rate | [
0.193115234375,
0.853515625,
-0.919921875,
-0.84228515625,
-0.53271484375,
0.1820068359375,
-0.62744140625,
-0.337646484375,
-0.00798797607421875,
1.2939453125,
-1.0693359375,
-0.5068359375,
0.26171875,
-2.369140625,
0.005825042724609375,
-0.56787109375,
-0.464599609375,
0.44189453... |
The card got declined twice when I tried to use it to buy something online yesterday. | 28declined_transfer | [
-0.94970703125,
0.24267578125,
-1.2548828125,
-0.71044921875,
-0.405517578125,
0.185546875,
0.154541015625,
0.5048828125,
-0.1492919921875,
1.484375,
-0.129150390625,
-0.2108154296875,
0.599609375,
0.1680908203125,
-1.4482421875,
-0.100341796875,
-0.3095703125,
-0.52685546875,
3.... |
How old do I need to be to open an account? | 2age_limit | [
-0.187255859375,
9.25,
0.1514892578125,
-0.312744140625,
0.485595703125,
-0.61669921875,
0.3291015625,
0.5166015625,
-0.517578125,
0.139404296875,
-0.7197265625,
0.1771240234375,
-0.60693359375,
-1.560546875,
0.4501953125,
-0.243896484375,
-0.85498046875,
0.728515625,
-0.37963867... |
I transferred some money but I think it has gotten lost somewhere. | 6balance_not_updated_after_bank_transfer | [
-0.85888671875,
-1.388671875,
-1.708984375,
0.904296875,
-1.5498046875,
1.677734375,
-0.67626953125,
-1.10546875,
-0.10516357421875,
-0.01396942138671875,
0.08502197265625,
-1.025390625,
-1.5947265625,
1.072265625,
-0.560546875,
-0.4658203125,
-0.56298828125,
-1.65625,
-1.3427734... |
I need a new card, my current card is nearly expired. | 10card_about_to_expire | [
1.017578125,
0.107666015625,
0.044189453125,
1.986328125,
1.3486328125,
-0.16259765625,
0.56103515625,
-0.81494140625,
-0.31640625,
-0.6728515625,
-0.357666015625,
-0.97509765625,
0.23779296875,
-0.4931640625,
-0.456787109375,
0.59375,
0.45361328125,
1.0185546875,
-0.603515625,
... |
My beneficiary is not allowed, please may I have answer as to why this is? | 8beneficiary_not_allowed | [
-0.238037109375,
-0.6474609375,
0.681640625,
-0.413330078125,
-0.1259765625,
-0.86767578125,
-0.45947265625,
-0.9580078125,
0.7998046875,
-0.04986572265625,
-1.6474609375,
-0.93212890625,
-0.236328125,
0.88818359375,
-0.64208984375,
0.404541015625,
0.93994140625,
0.11724853515625,
... |
The app doesn't show the card I received. | 14card_linking | [
0.7353515625,
-1.19140625,
1.3603515625,
5.71875,
0.0262908935546875,
6.6953125,
0.84326171875,
-0.442138671875,
-0.433349609375,
0.350341796875,
1.6669921875,
-0.348876953125,
0.10205078125,
-0.16650390625,
-1.017578125,
0.55078125,
0.55078125,
0.420166015625,
0.658203125,
-1.... |
I'm not certain, but someone may be using my card. | 23compromised_card | [
1.146484375,
-0.24560546875,
1.4794921875,
-0.103759765625,
-1.1357421875,
0.66259765625,
0.80224609375,
1.1875,
1.7421875,
0.06292724609375,
0.82568359375,
-1.0146484375,
-1.041015625,
3.00390625,
-0.72265625,
9.1328125,
-0.173583984375,
0.75390625,
-0.00930023193359375,
-1.91... |
Is it possible to top up with Apple Pay? | 3apple_pay_or_google_pay | [
0.64501953125,
-0.21142578125,
1.2607421875,
0.159423828125,
0.296875,
0.382568359375,
0.235107421875,
-0.473388671875,
0.407470703125,
0.9443359375,
-0.529296875,
-0.62646484375,
9.4765625,
-0.67919921875,
-0.473876953125,
-1.392578125,
0.5625,
-0.1336669921875,
0.00839996337890... |
My address has changed. | 31edit_personal_details | [
-1.0341796875,
0.546875,
-0.84326171875,
-0.349609375,
-0.91455078125,
-0.03009033203125,
0.1822509765625,
0.2437744140625,
-0.355224609375,
0.607421875,
0.04974365234375,
1.041015625,
-0.3388671875,
0.23046875,
1.537109375,
-0.72216796875,
-1.107421875,
-0.43017578125,
-1.290039... |
please delete my account, your services are not up to par. | 55terminate_account | [
-0.7421875,
1.48046875,
-0.215576171875,
-0.41650390625,
-0.364013671875,
-0.54150390625,
1.3017578125,
-1.3408203125,
0.56591796875,
0.3369140625,
-0.8701171875,
-1.34765625,
2.67578125,
-0.479248046875,
-0.7451171875,
0.493896484375,
-0.61328125,
-0.04522705078125,
1.2314453125... |
I tried verifying my ID, but it won't let me. | 68unable_to_verify_identity | [
1.12109375,
-0.60302734375,
0.1341552734375,
-0.78515625,
-0.74462890625,
-0.043182373046875,
2.19140625,
-1.0732421875,
-0.6796875,
-0.15966796875,
-0.67236328125,
-1.1630859375,
-0.1826171875,
0.34033203125,
0.66455078125,
0.366455078125,
1.46875,
-0.0186614990234375,
-0.260742... |
Could you please activate my card | 1activate_my_card | [
9.65625,
0.024383544921875,
0.83349609375,
-0.329833984375,
0.60888671875,
1.30078125,
1.4150390625,
0.1458740234375,
-0.478515625,
-0.76611328125,
-0.0108184814453125,
-0.8232421875,
0.556640625,
-0.020904541015625,
0.634765625,
0.4150390625,
1.1162109375,
-0.33740234375,
-0.711... |
I made a payment but the app reverted the payment. | 53reverted_card_payment? | [
-0.293701171875,
-2.2109375,
-0.3466796875,
0.433349609375,
0.321044921875,
-0.185546875,
-1.599609375,
0.69873046875,
1.5927734375,
-0.0999755859375,
0.62890625,
0.213134765625,
-0.28466796875,
0.1982421875,
-0.93701171875,
-0.246826171875,
-0.96923828125,
0.083984375,
1.4960937... |
My credit card was declined. | 26declined_card_payment | [
0.234619140625,
0.384033203125,
-0.48046875,
-0.87353515625,
-0.61669921875,
-0.175537109375,
4.5234375,
-0.190673828125,
0.2265625,
-0.89794921875,
1.6611328125,
-0.88134765625,
-0.288330078125,
0.18115234375,
-0.12005615234375,
-0.94384765625,
-0.666015625,
-0.1761474609375,
7.... |
I have been charged twice | 63transaction_charged_twice | [
-0.609375,
0.44580078125,
-1.8857421875,
-0.440673828125,
-0.2147216796875,
0.12152099609375,
0.1878662109375,
0.68798828125,
0.10791015625,
1.421875,
-0.1253662109375,
-0.63037109375,
0.453125,
-0.10382080078125,
-0.8076171875,
0.6103515625,
0.246826171875,
-0.97705078125,
0.761... |
What is the source of my money? | 70verify_source_of_funds | [
-0.05462646484375,
0.2135009765625,
-0.427734375,
-0.205810546875,
0.1993408203125,
0.0107421875,
-0.7138671875,
0.07489013671875,
-0.7509765625,
-0.74951171875,
0.0154266357421875,
0.333251953125,
-0.5263671875,
-0.2457275390625,
0.1907958984375,
-0.10546875,
0.339111328125,
1.013... |
I need help cancelling a transaction. | 9cancel_transfer | [
0.00910186767578125,
-0.021270751953125,
-0.320556640625,
-0.62451171875,
0.1024169921875,
0.150390625,
-0.1304931640625,
0.029937744140625,
-0.806640625,
-0.1661376953125,
-1.8662109375,
-0.369873046875,
0.4375,
-0.263916015625,
-0.448486328125,
-1.4296875,
-1.65625,
-0.5688476562... |
Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here? | 36failed_transfer | [
-0.380126953125,
-0.0841064453125,
-0.2276611328125,
-0.953125,
-0.7421875,
-0.15283203125,
-0.490478515625,
-1.0859375,
-0.68408203125,
1.388671875,
-0.54443359375,
-1.6015625,
0.057098388671875,
-0.521484375,
-0.4580078125,
-0.265869140625,
0.15966796875,
-0.1329345703125,
-0.4... |
Can am I able to exchange currencies? | 34exchange_via_app | [
-1.380859375,
0.046112060546875,
-0.61376953125,
-0.63623046875,
-0.56103515625,
-0.73193359375,
-1.734375,
-0.74169921875,
-0.3330078125,
-0.64599609375,
-1.3828125,
-0.7255859375,
0.10552978515625,
-0.86572265625,
-0.106201171875,
0.302978515625,
-0.7734375,
1.390625,
-0.322998... |
Is there tracking info available? | 12card_arrival | [
-0.264404296875,
-0.208984375,
-1.0869140625,
5.2734375,
-0.1370849609375,
1.8486328125,
-0.01488494873046875,
-1.0546875,
0.1951904296875,
0.443603515625,
0.2724609375,
-0.71337890625,
-1.0751953125,
-0.9853515625,
-1.05078125,
1.232421875,
-0.00521087646484375,
0.58984375,
-1.8... |
I need to change my name what do I do? | 31edit_personal_details | [
-0.77001953125,
1.37109375,
-0.4453125,
-0.529296875,
-1.087890625,
0.04095458984375,
0.1048583984375,
0.068359375,
-0.26611328125,
0.296142578125,
-0.27099609375,
0.62451171875,
-0.036102294921875,
-0.328125,
1.59765625,
-0.499755859375,
-0.9365234375,
0.251953125,
-1.5576171875... |
My refund is missing | 0Refund_not_showing_up | [
-0.1395263671875,
-1.4794921875,
-0.8759765625,
-0.751953125,
-1.4130859375,
0.73291015625,
0.03839111328125,
-2.017578125,
-0.2193603515625,
-0.5009765625,
-0.1942138671875,
-0.271240234375,
-0.29541015625,
1.4287109375,
-1.2802734375,
-1.169921875,
1.3095703125,
0.085205078125,
... |
Why can't I activate my card? | 1activate_my_card | [
9.6875,
0.017303466796875,
1.0595703125,
-0.21875,
0.580078125,
1.2568359375,
2.119140625,
0.355224609375,
-0.54736328125,
-0.68408203125,
0.1090087890625,
-0.77197265625,
0.336181640625,
0.032684326171875,
0.57861328125,
0.479248046875,
1.361328125,
-0.285400390625,
-0.482421875... |
So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent | 49pending_transfer | [
-0.260009765625,
-0.228759765625,
-0.68310546875,
0.5029296875,
-0.2210693359375,
-1.2763671875,
-0.77734375,
-0.91796875,
-0.294677734375,
-0.036376953125,
-1.2177734375,
-0.78271484375,
-0.638671875,
-0.1348876953125,
0.42578125,
-1.1279296875,
-0.329833984375,
-1.0869140625,
-... |
My transaction was just declined when I was using my disposable virtual card. What can I do? | 72virtual_card_not_working | [
0.2470703125,
0.521484375,
0.0726318359375,
-1.69921875,
0.272705078125,
-1.146484375,
0.81103515625,
0.64599609375,
-1.3330078125,
-0.321533203125,
0.35498046875,
1.708984375,
0.183349609375,
1.1826171875,
0.49169921875,
-1.142578125,
1.9052734375,
-0.90771484375,
0.72119140625,... |
Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home | 76wrong_exchange_rate_for_cash_withdrawal | [
-1.978515625,
-0.064453125,
-0.84130859375,
-0.70556640625,
-0.755859375,
-1.0244140625,
-1.6552734375,
-0.66552734375,
-0.076171875,
1.0234375,
0.53125,
5.1171875,
-0.211669921875,
0.0943603515625,
-0.12359619140625,
-0.83935546875,
-1.3037109375,
0.09716796875,
-0.7880859375,
... |
Can you tell me why I noticed a $1 charge on my statement? | 35extra_charge_on_statement | [
-0.673828125,
1.2353515625,
-0.884765625,
-1.0654296875,
-0.83642578125,
0.435791015625,
-0.59033203125,
1.8125,
1.369140625,
0.20654296875,
-0.2442626953125,
1.8515625,
-0.791015625,
-0.403076171875,
-0.2286376953125,
-0.51953125,
-0.2335205078125,
-1.2001953125,
-0.441162109375... |
I lost my password | 45passcode_forgotten | [
-0.623046875,
0.167724609375,
-0.6591796875,
0.01123809814453125,
-0.251708984375,
0.6640625,
-0.11474609375,
0.82373046875,
-0.4736328125,
1.5615234375,
0.1483154296875,
0.319580078125,
0.481689453125,
-0.0853271484375,
1.876953125,
0.427490234375,
-0.8203125,
-0.6845703125,
-0.... |
Do you have a list of exchange rates? | 33exchange_rate | [
0.1724853515625,
0.63134765625,
-0.84130859375,
-0.9189453125,
-0.626953125,
0.256591796875,
-0.7431640625,
-0.291748046875,
-0.09161376953125,
1.1015625,
-0.8955078125,
-0.50048828125,
0.0513916015625,
-2.478515625,
-0.08282470703125,
-0.5595703125,
-0.41064453125,
0.1568603515625... |
I would like to create a disposable virtual card. How do I go about doing that? | 38get_disposable_virtual_card | [
0.52783203125,
-1.12109375,
0.31640625,
-0.185791015625,
0.5283203125,
0.335205078125,
-0.61572265625,
-0.14501953125,
-0.08837890625,
-0.388427734375,
1.2236328125,
-0.72802734375,
-0.7021484375,
0.8466796875,
0.032440185546875,
-0.431884765625,
-0.3203125,
-0.006717681884765625,
... |
What do I do if an ATM ate my card? | 19card_swallowed | [
0.2288818359375,
-0.402587890625,
0.349853515625,
0.337646484375,
-0.345703125,
0.67138671875,
0.7265625,
-0.85107421875,
0.56005859375,
-0.927734375,
8.8359375,
1.1220703125,
-0.392333984375,
0.62255859375,
0.916015625,
0.67578125,
-0.1199951171875,
-0.73974609375,
1.4462890625,... |
How can I get the cash deposit to show up on my account? | 7balance_not_updated_after_cheque_or_cash_deposit | [
0.164794921875,
0.52392578125,
-1.2236328125,
-0.72607421875,
-0.65478515625,
-0.359130859375,
-0.88427734375,
-0.88623046875,
0.6728515625,
-0.66796875,
-0.5654296875,
0.55322265625,
0.192138671875,
-0.474609375,
-0.283447265625,
-2.107421875,
-0.76806640625,
-0.67431640625,
-0.... |
I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller? | 0Refund_not_showing_up | [
-0.08599853515625,
-1.02734375,
-0.60888671875,
-0.430419921875,
-1.0556640625,
0.89892578125,
0.6025390625,
-1.884765625,
-0.4765625,
-0.501953125,
-0.121826171875,
-0.37548828125,
-0.325927734375,
1.25390625,
-1.2392578125,
-0.7763671875,
1.1796875,
0.41650390625,
0.30810546875... |
How do I retrieve a trapped card from a ATM? | 19card_swallowed | [
1.0595703125,
-0.436767578125,
0.381103515625,
1.0986328125,
-0.3740234375,
1.88671875,
1.234375,
-0.8310546875,
0.040374755859375,
-0.7783203125,
8.0078125,
0.152587890625,
-0.908203125,
0.463134765625,
0.58447265625,
1.3173828125,
0.100341796875,
-1.0146484375,
0.5947265625,
... |
Why was the exchange rate wrong when I got cash | 76wrong_exchange_rate_for_cash_withdrawal | [
-1.8212890625,
-0.2412109375,
-1.255859375,
-0.54345703125,
-0.199951171875,
-1.326171875,
-1.1123046875,
-1.08203125,
-0.3896484375,
2.02734375,
-0.2685546875,
1.9208984375,
-0.11163330078125,
0.93017578125,
-0.5986328125,
-0.3994140625,
-0.89208984375,
-0.290771484375,
-0.60009... |
From where are you getting your exchange rates? | 33exchange_rate | [
0.162353515625,
0.90185546875,
-0.79931640625,
-0.92529296875,
-0.322998046875,
0.1270751953125,
-0.73486328125,
-0.2147216796875,
-0.1705322265625,
0.8662109375,
-0.95703125,
-0.41064453125,
-0.005664825439453125,
-2.455078125,
-0.11090087890625,
-0.5537109375,
-0.469970703125,
0.... |
cash deposit to my account has shown a red flag. | 7balance_not_updated_after_cheque_or_cash_deposit | [
-0.241943359375,
-0.39208984375,
-1.41796875,
-0.63037109375,
-0.57421875,
-0.57763671875,
-0.8740234375,
-0.837890625,
0.73095703125,
-0.9658203125,
-0.317626953125,
0.69482421875,
-0.72119140625,
1.46484375,
-0.556640625,
-1.5498046875,
-0.63134765625,
-1.189453125,
0.084533691... |
Get an item refund | 52request_refund | [
-1.0947265625,
0.4638671875,
-0.61865234375,
0.82080078125,
1.5380859375,
-1.0068359375,
-0.42822265625,
-0.34521484375,
-1.388671875,
0.5234375,
-1.6962890625,
-1.03515625,
-0.56982421875,
-2.080078125,
-0.479736328125,
-1.046875,
-0.0660400390625,
0.2261962890625,
-1.1865234375... |
How many days does it take until funds are in my account? | 67transfer_timing | [
-0.04840087890625,
0.9853515625,
-1.40625,
-1.18359375,
2.052734375,
-1.5966796875,
-1.0009765625,
-1.3349609375,
-1.0400390625,
-1.1572265625,
-2.166015625,
-0.36767578125,
-0.51953125,
-0.01068115234375,
-0.373779296875,
-1.8955078125,
0.443115234375,
-0.68603515625,
-1.3876953... |
I tried activating my bill of fare and it didn't workplace | 1activate_my_card | [
6.109375,
-0.202392578125,
1.2314453125,
-0.54638671875,
0.1370849609375,
0.364990234375,
2.119140625,
1.5,
-0.55322265625,
0.324462890625,
0.11590576171875,
-1.56640625,
2.71484375,
-0.200439453125,
0.873046875,
0.299560546875,
2.275390625,
-0.98779296875,
-0.406982421875,
-0.... |
I was wondering if there were any discounts offered for frequent currency exchanges? | 32exchange_charge | [
-0.75830078125,
-0.343994140625,
-0.343994140625,
-0.54150390625,
-1.373046875,
-0.70556640625,
-0.76025390625,
0.57470703125,
-0.57861328125,
3.544921875,
-0.7431640625,
0.67333984375,
-1.353515625,
-1.4658203125,
-0.3193359375,
0.5400390625,
-0.409423828125,
-0.5439453125,
-0.9... |
My account is blocked, how do I log in now | 50pin_blocked | [
1.283203125,
1.0048828125,
-0.6630859375,
-0.49462890625,
-0.126708984375,
-1.13671875,
1.5986328125,
-0.384521484375,
-1.9423828125,
0.286865234375,
-1.0185546875,
0.1239013671875,
-1.2607421875,
1.5126953125,
1.4189453125,
1.3310546875,
0.267578125,
-0.70361328125,
-0.50390625,... |
What is the maximum number of transactions I can make with one card? | 30disposable_card_limits | [
0.9814453125,
0.40380859375,
1.43359375,
-0.20947265625,
0.1502685546875,
0.8447265625,
0.67431640625,
1.3759765625,
-0.8466796875,
-1.037109375,
0.2391357421875,
0.194091796875,
-1.328125,
-0.705078125,
0.3125,
0.73681640625,
1.7763671875,
-0.1400146484375,
0.438720703125,
-0.... |
I need to update my personal details | 31edit_personal_details | [
-1.0263671875,
1.04296875,
-0.666015625,
-0.31103515625,
-0.88232421875,
-0.06390380859375,
0.1904296875,
0.369384765625,
-0.54931640625,
0.86962890625,
-0.13525390625,
0.85107421875,
-0.266357421875,
-0.2381591796875,
1.3056640625,
-0.493408203125,
-1.0712890625,
0.2330322265625,
... |
How do I change my address? | 31edit_personal_details | [
-0.95849609375,
0.783203125,
-0.61767578125,
-0.58447265625,
-1.029296875,
0.0606689453125,
0.1219482421875,
0.1502685546875,
-0.2384033203125,
0.327392578125,
0.0183563232421875,
0.77197265625,
0.06640625,
-0.114013671875,
2.12890625,
-0.78515625,
-1.0576171875,
-0.0888671875,
-... |
I'd like to have another card | 40getting_spare_card | [
0.06036376953125,
-0.2149658203125,
0.28076171875,
0.1708984375,
-0.408447265625,
0.56640625,
-0.1566162109375,
0.12200927734375,
-0.494140625,
-0.8046875,
0.229248046875,
-0.026092529296875,
-1.5283203125,
-1.19140625,
0.5517578125,
-0.304931640625,
0.5390625,
-0.6494140625,
-0.... |
How can I start using my card? | 1activate_my_card | [
8.7421875,
0.12249755859375,
1.453125,
-0.271484375,
1.1259765625,
1.263671875,
2.0703125,
0.12115478515625,
-1.052734375,
-0.82275390625,
0.268798828125,
-0.41015625,
0.7841796875,
-0.020172119140625,
1.595703125,
0.30810546875,
1.7080078125,
-0.419921875,
-0.88134765625,
0.80... |
Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account? | 47pending_cash_withdrawal | [
-0.133056640625,
-0.335693359375,
-0.59716796875,
-0.371826171875,
0.96533203125,
-0.25244140625,
-0.01409149169921875,
-0.55908203125,
-0.875,
-2.041015625,
0.939453125,
1.2646484375,
-1.4755859375,
1.8671875,
-0.330322265625,
0.119384765625,
0.06768798828125,
-0.0728759765625,
... |
Who accepts my card? | 11card_acceptance | [
1.212890625,
0.103759765625,
7.921875,
0.023193359375,
-0.0196685791015625,
0.64306640625,
1.3330078125,
2.216796875,
0.380615234375,
-0.374755859375,
-0.2626953125,
0.143310546875,
1.375,
0.92236328125,
-0.84765625,
1.455078125,
0.55615234375,
3.251953125,
1.05078125,
-0.01568... |
Why did I get charged for something I bought online? Even though it was international, I thought it would be covered. | 64transfer_fee_charged | [
-0.36865234375,
-0.445556640625,
0.0321044921875,
0.8642578125,
0.5986328125,
-0.260498046875,
-0.73974609375,
1.7900390625,
-0.86572265625,
5.05078125,
-1.4560546875,
-0.199951171875,
0.11083984375,
-1.263671875,
0.2095947265625,
-0.1290283203125,
0.46875,
1.0380859375,
-1.67480... |
I received my new card, but I don't see it in the app anywhere. What do I do? | 14card_linking | [
0.76806640625,
-0.63427734375,
0.259033203125,
3.232421875,
-0.70068359375,
8.8984375,
0.226806640625,
-0.705078125,
-0.332763671875,
0.27001953125,
0.5400390625,
0.45361328125,
0.30517578125,
0.75146484375,
-0.787109375,
0.0587158203125,
0.68896484375,
0.0345458984375,
0.2619628... |
Can it be delivered by a specific date? | 13card_delivery_estimate | [
0.50634765625,
0.68896484375,
0.92626953125,
2.4296875,
9.125,
-1.1103515625,
0.80078125,
-0.1695556640625,
-0.53759765625,
0.5078125,
-0.61865234375,
-0.7451171875,
0.396240234375,
-1.642578125,
0.7392578125,
-1.0693359375,
0.470947265625,
0.765625,
-0.5498046875,
0.6796875,
... |
I am trying to exchange crypto and it's not working. Tell me how to fix this. | 8beneficiary_not_allowed | [
-0.394287109375,
-0.76953125,
-0.1082763671875,
-0.91796875,
-0.443603515625,
-1.564453125,
0.246826171875,
-1.474609375,
-0.65673828125,
0.93798828125,
-1.3037109375,
-0.6943359375,
-0.50830078125,
0.320068359375,
-0.1322021484375,
0.257080078125,
0.8349609375,
-0.82080078125,
-... |
It didnt work when I tried to pay contactless at the bus today. Why? | 24contactless_not_working | [
0.6728515625,
-0.64501953125,
0.81884765625,
-0.426025390625,
0.323974609375,
1.3193359375,
0.131103515625,
0.1270751953125,
-1.2763671875,
-0.71435546875,
-0.6220703125,
0.250244140625,
0.43701171875,
-0.010955810546875,
1.21484375,
-0.302490234375,
8.1484375,
-0.46630859375,
-0... |
I was charged a fee for my transfer. | 64transfer_fee_charged | [
0.07708740234375,
-0.67578125,
-0.4677734375,
-0.59423828125,
-1.1201171875,
-0.64794921875,
-0.24951171875,
2.529296875,
0.52392578125,
1.1572265625,
-1.72265625,
0.50390625,
0.53564453125,
-1.1630859375,
-0.437255859375,
-1.611328125,
-0.2509765625,
-0.97314453125,
-0.197998046... |
Can I be topped up once I hit a certain balance? | 5automatic_top_up | [
0.92236328125,
0.36376953125,
-1.5478515625,
-0.12939453125,
2.703125,
-1.3837890625,
-0.52197265625,
-0.6025390625,
-0.931640625,
-0.398193359375,
-1.98046875,
-0.417236328125,
-0.3212890625,
-1.740234375,
-0.170654296875,
-2.001953125,
0.59521484375,
-0.81494140625,
-0.69628906... |
What do I need to do for a PIN? | 39get_physical_card | [
0.81298828125,
-0.24609375,
-1.5908203125,
0.485595703125,
0.01091766357421875,
0.294677734375,
-0.075927734375,
-1.251953125,
-0.7294921875,
-0.03460693359375,
0.9248046875,
-0.328857421875,
-1.0888671875,
0.6025390625,
2.38671875,
0.92578125,
0.12091064453125,
-0.626953125,
-0.... |
Do I have to pay for topping up by transfer? | 56top_up_by_bank_transfer_charge | [
-0.611328125,
0.1678466796875,
-1.623046875,
-0.410400390625,
-0.322021484375,
0.0703125,
-0.290771484375,
-0.51953125,
0.035491943359375,
-1.6025390625,
-0.5205078125,
0.63037109375,
0.9501953125,
-1.29296875,
0.1737060546875,
-1.330078125,
-1.2763671875,
-0.32080078125,
-0.4328... |
I think someone else is using my card. There are transactions I didn't make. | 23compromised_card | [
0.75146484375,
-0.52490234375,
1.134765625,
-0.402099609375,
-1.1162109375,
0.70751953125,
0.5419921875,
1.2177734375,
3.2734375,
-0.0280609130859375,
0.9794921875,
-0.77294921875,
-0.99169921875,
3.505859375,
-0.9296875,
8.8046875,
-0.60107421875,
0.74169921875,
0.45947265625,
... |
Do you know if my top-up has been cancelled? | 61top_up_reverted | [
0.10003662109375,
-1.27734375,
-1.7744140625,
-0.61328125,
-0.375732421875,
-0.266357421875,
-1.2431640625,
0.147216796875,
-0.73583984375,
0.55126953125,
-0.398193359375,
-0.5703125,
-0.57080078125,
-0.408447265625,
0.5830078125,
-0.76953125,
0.27001953125,
-1.279296875,
0.19396... |
can you limit my top up? | 60top_up_limits | [
-0.572265625,
1.38671875,
-0.87451171875,
0.05694580078125,
0.04473876953125,
-0.53955078125,
-0.0589599609375,
-0.020477294921875,
0.049713134765625,
-0.7763671875,
0.2193603515625,
-0.239013671875,
-0.91845703125,
-1.3486328125,
-0.8359375,
-0.31005859375,
-0.06707763671875,
-0.4... |
I can't find my phone but it has all my credit card information. | 43lost_or_stolen_phone | [
0.58935546875,
-0.5009765625,
0.1304931640625,
1.033203125,
-0.411376953125,
0.397705078125,
0.63134765625,
-0.61376953125,
-1.28515625,
0.339599609375,
-0.5029296875,
-0.87548828125,
0.74560546875,
1.1748046875,
0.29248046875,
1.869140625,
0.53173828125,
0.0162506103515625,
-0.9... |
Where can I get a second card? | 40getting_spare_card | [
0.05999755859375,
-0.479736328125,
0.314453125,
0.11529541015625,
-0.2098388671875,
0.609375,
-0.08673095703125,
0.06268310546875,
-0.50146484375,
-0.7490234375,
0.490234375,
-0.21923828125,
-1.328125,
-1.2548828125,
0.438232421875,
-0.278076171875,
0.68994140625,
-0.611328125,
0... |
How long does it take for a money transfer to show? | 49pending_transfer | [
-0.113037109375,
-0.1119384765625,
-0.712890625,
0.463623046875,
-0.1556396484375,
-1.1943359375,
-0.76318359375,
-0.87060546875,
-0.08367919921875,
0.0192413330078125,
-1.208984375,
-0.75341796875,
-0.339111328125,
-0.415771484375,
0.54833984375,
-1.1171875,
-0.32763671875,
-1.181... |
At what ATMS am I able to use the card? | 4atm_support | [
0.361572265625,
0.18310546875,
3.212890625,
-0.8984375,
0.285888671875,
-0.472412109375,
-0.86083984375,
0.8857421875,
-0.037994384765625,
0.21728515625,
0.59130859375,
1.798828125,
1.90625,
0.447509765625,
0.216064453125,
-0.91748046875,
-0.31640625,
-0.6201171875,
-0.7827148437... |
Please help me! I need to cancel a transaction. | 9cancel_transfer | [
0.280517578125,
0.245849609375,
-0.10015869140625,
-0.81494140625,
0.254638671875,
-0.04156494140625,
0.07080078125,
0.1773681640625,
-0.89208984375,
-0.283935546875,
-1.8037109375,
-0.097900390625,
0.410888671875,
0.017852783203125,
-0.031341552734375,
-1.248046875,
-1.7236328125,
... |
What ATMs can I withdraw money from? | 4atm_support | [
-0.47314453125,
-0.2205810546875,
1.443359375,
-1.1162109375,
0.08026123046875,
-1.064453125,
-1.333984375,
-0.440185546875,
-0.2286376953125,
0.533203125,
0.156494140625,
1.5986328125,
1.1025390625,
0.7451171875,
-0.179931640625,
-1.162109375,
-0.88330078125,
-0.8671875,
-0.8403... |
I've notice I was charged for withdrawing cash, can you explain why? | 20cash_withdrawal_charge | [
-0.7783203125,
0.237060546875,
0.42138671875,
-0.67822265625,
-0.95703125,
0.4140625,
-1.0771484375,
3.484375,
-0.08056640625,
-0.72802734375,
0.45068359375,
9.890625,
-0.72216796875,
0.84326171875,
0.35595703125,
-0.9453125,
-0.052886962890625,
0.139404296875,
-0.50439453125,
... |
Why was I overcharged a pound!? | 35extra_charge_on_statement | [
-0.83935546875,
1.181640625,
-0.8828125,
-1.02734375,
-0.97314453125,
0.3447265625,
-0.58544921875,
2.287109375,
1.265625,
0.469970703125,
-0.48046875,
2.029296875,
-0.82666015625,
-0.4775390625,
-0.325439453125,
-0.609375,
-0.25634765625,
-1.24609375,
-0.61279296875,
-1.676757... |
You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing. | 28declined_transfer | [
-0.97705078125,
-0.42529296875,
-0.0499267578125,
-1.1884765625,
-1.2548828125,
0.873046875,
-0.927734375,
-0.595703125,
-0.15576171875,
0.9267578125,
-0.73486328125,
-0.60009765625,
1.0068359375,
1.0625,
-0.74365234375,
-0.143798828125,
0.193359375,
0.2064208984375,
1.33984375,
... |
What kind of cash machines would allow me to change my PIN? | 22change_pin | [
0.447021484375,
0.85791015625,
-0.6845703125,
-0.369140625,
0.0947265625,
-0.78515625,
0.1229248046875,
-0.1590576171875,
-1.1796875,
-0.3154296875,
0.275390625,
0.478271484375,
-0.48046875,
0.11932373046875,
9.3671875,
-0.8671875,
0.75732421875,
0.458740234375,
-0.771484375,
1... |
Is it normal to have to verify my top-up or is something wrong? | 71verify_top_up | [
-0.435546875,
-0.9951171875,
-0.472412109375,
-0.64306640625,
-0.5537109375,
-0.810546875,
-0.06182861328125,
0.386474609375,
-0.1995849609375,
0.8515625,
-0.427001953125,
-0.25634765625,
0.8232421875,
-0.93310546875,
0.047210693359375,
0.0029392242431640625,
0.55126953125,
-2.0664... |
Can I have a auto top-up when my account is short? | 5automatic_top_up | [
0.77734375,
0.0811767578125,
-1.119140625,
-0.1993408203125,
1.0478515625,
-0.56005859375,
0.10577392578125,
-0.830078125,
-0.77490234375,
-0.131591796875,
-0.8359375,
0.451171875,
-0.1485595703125,
-2.0625,
-0.09027099609375,
-1.5732421875,
0.07049560546875,
0.431884765625,
-0.3... |
Why was my account charged for using an ATM? | 20cash_withdrawal_charge | [
-1.1767578125,
0.22802734375,
-0.03924560546875,
-0.5,
-1.0146484375,
0.5322265625,
-1.2431640625,
2.83203125,
-0.1422119140625,
-0.8505859375,
1.0712890625,
9.8046875,
-0.78076171875,
0.490966796875,
0.3916015625,
-1.1572265625,
-0.0721435546875,
0.096435546875,
-0.410888671875,... |
Is there a fee for exchanging currencies? | 32exchange_charge | [
-0.62744140625,
-0.08111572265625,
-0.136474609375,
-0.703125,
-1.37890625,
-0.62255859375,
-0.54541015625,
0.837890625,
-0.0909423828125,
2.88671875,
-0.515625,
0.403564453125,
-1.41015625,
-1.6103515625,
-0.360107421875,
0.44287109375,
-0.3427734375,
-0.46044921875,
-0.66601562... |
What are the steps in order to activate my new card? | 1activate_my_card | [
9.7109375,
0.065185546875,
1.0048828125,
-0.10400390625,
0.65771484375,
1.4091796875,
1.5517578125,
0.156494140625,
-0.472900390625,
-0.59814453125,
0.07611083984375,
-0.90185546875,
0.71923828125,
-0.1331787109375,
0.580078125,
0.472412109375,
1.20703125,
-0.397705078125,
-0.657... |
I ordered a card a week ago, and it's still not here. What do I do? | 12card_arrival | [
-0.1318359375,
-0.463134765625,
0.0088653564453125,
9.375,
3.271484375,
2.8203125,
0.238037109375,
-0.301025390625,
-0.85595703125,
1.1767578125,
0.399658203125,
-0.248779296875,
0.65478515625,
-2,
-0.66552734375,
-0.21630859375,
-0.3564453125,
0.8798828125,
-0.63037109375,
-0.... |
Can I order extra cards? | 40getting_spare_card | [
0.436767578125,
-0.06982421875,
0.1629638671875,
0.1949462890625,
-0.26806640625,
0.5986328125,
-0.0355224609375,
0.419677734375,
-0.389404296875,
-0.7685546875,
0.27978515625,
-0.1964111328125,
-1.19921875,
-1.2451171875,
0.41943359375,
-0.058746337890625,
0.60595703125,
-0.648437... |
I still have not received my new card, I ordered over a week ago. | 12card_arrival | [
-0.220947265625,
-0.517578125,
-0.09002685546875,
9.65625,
2.822265625,
1.861328125,
0.27587890625,
-0.541015625,
-0.59521484375,
1.3037109375,
0.609375,
-0.438232421875,
0.5849609375,
-2.05859375,
-0.409912109375,
-0.09002685546875,
-0.35888671875,
1.0244140625,
-0.494384765625,... |
Why is my payment pending? | 46pending_card_payment | [
-0.92236328125,
0.336181640625,
-0.82275390625,
0.177490234375,
0.802734375,
-0.96240234375,
-1.3046875,
0.31884765625,
1.5,
0.63037109375,
-1.3720703125,
-0.5830078125,
0.169677734375,
-1.208984375,
-1.0830078125,
-1.1630859375,
-0.66015625,
-0.93115234375,
-0.18408203125,
-1.... |
Why do you charge for payments? Why aren't your charges clearly laid out in the agreement? | 16card_payment_fee_charged | [
0.33056640625,
0.10723876953125,
1.787109375,
-0.421875,
0.051116943359375,
-0.52880859375,
0.31982421875,
9.265625,
1.7392578125,
-0.10809326171875,
-1.1943359375,
1.7314453125,
-0.201904296875,
-0.85205078125,
-0.66943359375,
0.9775390625,
0.27587890625,
-0.1336669921875,
0.837... |
Are there any limits to how many disposable cards I can use? | 30disposable_card_limits | [
-0.14013671875,
0.52734375,
-0.04180908203125,
0.4208984375,
0.30712890625,
-0.01177978515625,
-0.50927734375,
1.447265625,
-0.99462890625,
-0.5244140625,
0.309326171875,
0.986328125,
-1.5146484375,
0.52392578125,
0.625,
0.658203125,
0.49169921875,
0.32421875,
0.0997314453125,
... |
Where can I find the verification code on a top-up card? | 71verify_top_up | [
-0.79052734375,
-0.8486328125,
-0.419189453125,
-0.423828125,
-0.75732421875,
-0.86865234375,
0.06304931640625,
0.476318359375,
0.057891845703125,
0.429443359375,
0.05609130859375,
-0.192138671875,
1.2001953125,
-0.95263671875,
-0.256591796875,
0.0684814453125,
0.4296875,
-1.912109... |
How do I find my card PIN? | 39get_physical_card | [
0.481689453125,
-0.1796875,
-1.4267578125,
0.9033203125,
-0.1412353515625,
1.1796875,
-0.49462890625,
-1.2041015625,
-0.359130859375,
-0.0550537109375,
1.427734375,
-0.479248046875,
-0.73828125,
0.55615234375,
1.0732421875,
1.017578125,
0.01145172119140625,
-0.572265625,
-0.80957... |
My phone was stolen | 43lost_or_stolen_phone | [
0.047027587890625,
-0.035430908203125,
-0.307373046875,
0.76904296875,
-0.075439453125,
-0.67431640625,
0.4716796875,
-0.07733154296875,
-1.28515625,
0.7841796875,
-0.734375,
0.308349609375,
0.7666015625,
-0.1768798828125,
0.58984375,
0.21044921875,
0.430419921875,
-0.2138671875,
... |
My card has been compromised | 23compromised_card | [
1.4599609375,
-0.29248046875,
1.2431640625,
0.1654052734375,
-0.984375,
0.56396484375,
1.4931640625,
0.73046875,
0.92333984375,
0.28857421875,
1.708984375,
-1.09765625,
-1.1904296875,
2.068359375,
-0.42724609375,
7.9140625,
-0.2171630859375,
0.410888671875,
-0.3486328125,
-1.68... |
My app shows some cash I didn't get. | 21cash_withdrawal_not_recognised | [
-0.12408447265625,
-1.583984375,
0.2393798828125,
-1.6240234375,
-2.337890625,
1.462890625,
-0.2783203125,
-0.2100830078125,
-0.043243408203125,
-1.517578125,
1.3984375,
0.71435546875,
-0.7265625,
8.7265625,
0.151123046875,
1.658203125,
-0.3046875,
-0.4365234375,
0.71533203125,
... |
I have a strange cash withdrawal in my statement | 21cash_withdrawal_not_recognised | [
-0.232177734375,
-1.6669921875,
0.425537109375,
-2.154296875,
-2.208984375,
1.3857421875,
-0.74169921875,
-0.00260162353515625,
0.05963134765625,
-1.08984375,
0.62890625,
1.5712890625,
-0.966796875,
9.796875,
0.10565185546875,
2.34375,
-0.411376953125,
-0.60009765625,
0.180664062... |
Can my children have their own account? | 2age_limit | [
-0.68505859375,
9.203125,
-0.11663818359375,
-0.380126953125,
0.2880859375,
-0.62158203125,
0.2529296875,
0.41796875,
-0.5947265625,
-0.0006623268127441406,
-0.8125,
0.1619873046875,
-0.59375,
-1.685546875,
0.2449951171875,
-0.43798828125,
-0.76025390625,
0.264404296875,
-0.35498... |
Will I get a real card? | 44order_physical_card | [
0.312255859375,
-0.499755859375,
1.19921875,
0.439208984375,
2.779296875,
-0.2379150390625,
-0.0455322265625,
-0.64111328125,
-0.77001953125,
0.409912109375,
1.5107421875,
-0.98291015625,
-0.207763671875,
-1.5927734375,
-0.2412109375,
-0.58447265625,
1.11328125,
0.0421142578125,
... |
Why doesn't a return show up im my account from a purchase I made? | 0Refund_not_showing_up | [
-0.174560546875,
-1.130859375,
-0.416748046875,
0.14208984375,
-0.76953125,
0.77685546875,
-0.2548828125,
-1.966796875,
-0.021759033203125,
-0.341796875,
-0.2037353515625,
-0.46435546875,
-0.0780029296875,
0.86083984375,
-1.4443359375,
-0.95556640625,
1.166015625,
0.359619140625,
... |
Why can't I get cash? | 27declined_cash_withdrawal | [
-0.351806640625,
0.051361083984375,
-0.513671875,
-0.53857421875,
0.101806640625,
-1.41796875,
0.302734375,
-0.7001953125,
-0.57080078125,
-1.0380859375,
1.998046875,
1.7734375,
-0.5400390625,
0.497802734375,
1.056640625,
-1.923828125,
-1.052734375,
0.45703125,
1.5078125,
9.875... |
I have a transfer that's pending and wanted to know how long it is going to take to process? | 49pending_transfer | [
-0.31689453125,
-0.26220703125,
-0.576171875,
0.268798828125,
-0.68701171875,
-1.0908203125,
-0.73095703125,
-0.94140625,
-0.288818359375,
0.2059326171875,
-1.16796875,
-0.787109375,
-0.58154296875,
0.027313232421875,
0.427001953125,
-0.8076171875,
-0.321044921875,
-0.84912109375,
... |
I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier? | 47pending_cash_withdrawal | [
-0.576171875,
0.039031982421875,
-0.923828125,
-0.47509765625,
0.90478515625,
-0.7998046875,
-0.26513671875,
-0.337158203125,
-0.64306640625,
-1.5556640625,
0.10992431640625,
1.001953125,
-1.5966796875,
0.91162109375,
-0.31787109375,
-0.155517578125,
0.056549072265625,
-0.348144531... |
i want to close an account but im not sure about setting up a new one in the future, what do you recommend | 55terminate_account | [
-0.5712890625,
1.9921875,
-0.84912109375,
-0.278564453125,
-0.473388671875,
-0.330078125,
-0.57177734375,
-1.3447265625,
-0.43310546875,
-0.9404296875,
-1.23046875,
0.57421875,
-0.049774169921875,
0.75732421875,
-0.482177734375,
0.331298828125,
-0.96923828125,
0.43212890625,
-0.2... |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.