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Pro account not getting unlimited access — still capped at 10 min

#15

by zula237 - opened 28 days ago

Hi, my HF account (zula237) has an active Pro subscription (active since Jul 28, confirmed in Billing → Subscriptions), but the Space is still showing the "10 minutes" cap and prompting me to upgrade to PRO. I'm signed in when using the Space. Could this be a caching/propagation delay on the Pro-status check? Happy to provide more details.

A-Mahla

smolagents org 28 days ago

Hi @zula237 , thanks for reaching out! Could you try logging out and then logging back in, and let me know whether you’re still being flagged as a non-Pro user?

hayathorium

17 days ago

Hi, I’m also experiencing the same issue. I have an active Pro subscription, but the smolagents/hf-realtime-voice Space still shows the 10-minute limit and asks me to upgrade to Pro.

I’ve already tried logging out and logging back in, but it didn’t resolve the issue. My Pro subscription is active and visible under Billing → Subscriptions.

Could you please look into this? Thank you!

andito

smolagents org 2 days ago

Should be fixed! please check and reply if it isn't

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