Age int64 | Avg Monthly GB Download int64 | Avg Monthly Long Distance Charges float64 | Churn int64 | Churn Category string | Churn Reason string | Churn Score int64 | City string | CLTV int64 | Contract string | Country string | Customer ID string | Customer Status string | Dependents int64 | Device Protection Plan int64 | Gender string | Internet Service int64 | Internet Type string | Lat Long string | Latitude float64 | Longitude float64 | Married int64 | Monthly Charge float64 | Multiple Lines int64 | Number of Dependents int64 | Number of Referrals int64 | Offer string | Online Backup int64 | Online Security int64 | Paperless Billing int64 | Partner int64 | Payment Method string | Phone Service int64 | Population int64 | Premium Tech Support int64 | Quarter string | Referred a Friend int64 | Satisfaction Score int64 | Senior Citizen int64 | State string | Streaming Movies int64 | Streaming Music int64 | Streaming TV int64 | Tenure in Months int64 | Total Charges float64 | Total Extra Data Charges int64 | Total Long Distance Charges float64 | Total Refunds float64 | Total Revenue float64 | Under 30 int64 | Unlimited Data int64 | Zip Code string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
28 | 0 | 4.02 | 0 | null | null | 31 | Chino | 3,643 | One Year | United States | 6202-JVYEU | Stayed | 0 | 0 | Male | 0 | null | 33.990646, -117.663025 | 33.990646 | -117.663025 | 0 | 19.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 75,319 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 9 | 164.6 | 0 | 36.18 | 0 | 200.78 | 1 | 0 | 91710 |
54 | 6 | 40.17 | 1 | Attitude | Attitude of support person | 66 | Monterey Park | 3,997 | Month-to-Month | United States | 4720-VSTSI | Churned | 0 | 1 | Female | 1 | Fiber Optic | 34.050322, -118.147037 | 34.050322 | -118.147037 | 0 | 84.8 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 33,280 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 44 | 3,862.55 | 0 | 1,767.48 | 0 | 5,630.03 | 0 | 1 | 91754 |
33 | 0 | 35.88 | 0 | null | null | 44 | Duarte | 4,629 | Month-to-Month | United States | 1663-MHLHE | Joined | 0 | 0 | Male | 0 | null | 34.145695, -117.95982 | 34.145695 | -117.95982 | 0 | 19.2 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 27,414 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.2 | 0 | 35.88 | 0 | 55.08 | 0 | 0 | 91010 |
47 | 21 | 22.42 | 0 | null | null | 48 | Berkeley | 5,722 | Month-to-Month | United States | 5325-UWTWJ | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.897753, -122.279391 | 37.897753 | -122.279391 | 1 | 90.55 | 1 | 0 | 4 | Offer C | 1 | 1 | 1 | 1 | Credit Card | 1 | 11,889 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 31 | 2,929.75 | 0 | 695.02 | 0 | 3,624.77 | 0 | 1 | 94707 |
53 | 6 | 0 | 0 | null | null | 45 | Needles | 5,265 | Two Year | United States | 4139-DETXS | Stayed | 0 | 1 | Female | 1 | DSL | 34.711224, -114.702256 | 34.711224 | -114.702256 | 1 | 64.45 | 0 | 0 | 0 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 0 | 5,488 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 72 | 4,528 | 0 | 0 | 0 | 4,528 | 0 | 1 | 92363 |
27 | 52 | 0 | 0 | null | null | 24 | Twain Harte | 5,575 | Month-to-Month | United States | 1100-DDVRV | Stayed | 0 | 0 | Male | 1 | DSL | 38.107441, -120.230625 | 38.107441 | -120.230625 | 1 | 49.8 | 0 | 0 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 0 | 4,848 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 17 | 836.35 | 0 | 0 | 0 | 836.35 | 1 | 1 | 95383 |
68 | 22 | 8.88 | 0 | null | null | 30 | San Leandro | 2,044 | Two Year | United States | 2186-QZEYA | Stayed | 0 | 0 | Female | 1 | DSL | 37.687264, -122.15728 | 37.687264 | -122.15728 | 0 | 58.55 | 1 | 0 | 0 | Offer C | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 19,815 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 29 | 1,718.95 | 0 | 257.52 | 33.1 | 1,943.37 | 0 | 1 | 94579 |
20 | 59 | 5.54 | 1 | Other | Don't know | 86 | San Diego | 4,115 | Month-to-Month | United States | 5366-IJEQJ | Churned | 0 | 1 | Male | 1 | Fiber Optic | 32.787836, -117.232355 | 32.787836 | -117.232376 | 0 | 88.7 | 1 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,086 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 20 | 1,761.45 | 0 | 110.8 | 0 | 1,872.25 | 1 | 1 | 92109 |
48 | 8 | 8.4 | 0 | null | null | 80 | Glennville | 2,935 | One Year | United States | 9670-BPNXF | Stayed | 0 | 0 | Female | 1 | DSL | 35.735694, -118.738483 | 35.735694 | -118.738483 | 0 | 62.55 | 0 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Credit Card | 1 | 296 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 45 | 2,796.45 | 0 | 378 | 0 | 3,174.45 | 0 | 1 | 93226 |
72 | 16 | 48.9 | 0 | null | null | 59 | Los Angeles | 5,153 | One Year | United States | 4667-QONEA | Stayed | 0 | 1 | Female | 1 | Cable | 34.037251, -118.423573 | 34.037251 | -118.423573 | 1 | 74.85 | 0 | 0 | 9 | Offer B | 1 | 1 | 1 | 1 | Credit Card | 1 | 24,505 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 0 | 60 | 4,456.35 | 0 | 2,934 | 0 | 7,390.35 | 0 | 1 | 90064 |
62 | 0 | 15.41 | 0 | null | null | 21 | Smartville | 2,896 | Two Year | United States | 3721-WKIIL | Stayed | 0 | 0 | Female | 0 | null | 39.176595, -121.291692 | 39.176595 | -121.291692 | 0 | 19.6 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Mailed Check | 1 | 963 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 27 | 561.15 | 0 | 416.07 | 13.07 | 964.15 | 0 | 0 | 95977 |
40 | 0 | 47.51 | 0 | null | null | 43 | Weldon | 4,117 | Two Year | United States | 1395-WSWXR | Stayed | 0 | 0 | Male | 0 | null | 35.55647, -118.244914 | 35.55647 | -118.244914 | 0 | 20.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,935 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 24 | 487.05 | 0 | 1,140.24 | 0 | 1,627.29 | 0 | 0 | 93283 |
48 | 0 | 19.48 | 1 | Competitor | Competitor made better offer | 72 | Anaheim | 3,535 | Month-to-Month | United States | 1218-VKFPE | Churned | 0 | 0 | Female | 0 | null | 33.830209, -117.906099 | 33.830209 | -117.906099 | 1 | 19 | 0 | 0 | 1 | Offer D | 0 | 0 | 0 | 1 | Credit Card | 1 | 68,802 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 12 | 233.55 | 0 | 233.76 | 0 | 467.31 | 0 | 0 | 92805 |
52 | 28 | 17.01 | 0 | null | null | 70 | Rough And Ready | 2,813 | Month-to-Month | United States | 2984-AFWNC | Joined | 0 | 0 | Female | 1 | Fiber Optic | 39.225634, -121.156163 | 39.225634 | -121.156163 | 0 | 95.4 | 0 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 1,601 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 3 | 293.15 | 0 | 51.03 | 0 | 344.18 | 0 | 1 | 95975 |
21 | 26 | 25.69 | 0 | null | null | 76 | Oakley | 5,264 | Two Year | United States | 1506-YJTYT | Stayed | 1 | 0 | Male | 1 | DSL | 37.999406, -121.686241 | 37.999406 | -121.686241 | 1 | 73.85 | 1 | 1 | 9 | Offer B | 1 | 1 | 0 | 1 | Credit Card | 1 | 27,607 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 45 | 3,371 | 0 | 1,156.05 | 0 | 4,527.05 | 1 | 1 | 94561 |
21 | 69 | 3.61 | 1 | Dissatisfaction | Network reliability | 78 | Sacramento | 5,476 | Month-to-Month | United States | 0516-WJVXC | Churned | 0 | 0 | Female | 1 | DSL | 38.556306, -121.495817 | 38.556306 | -121.495817 | 0 | 54.2 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 21,313 | 1 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 5 | 308.25 | 0 | 18.05 | 0 | 326.3 | 1 | 1 | 95818 |
69 | 7 | 15.16 | 1 | Attitude | Attitude of support person | 87 | Rosemead | 3,392 | Month-to-Month | United States | 1075-BGWOH | Churned | 0 | 1 | Male | 1 | Fiber Optic | 34.065108, -118.082791 | 34.065108 | -118.082791 | 1 | 98.75 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 61,623 | 0 | Q3 | 1 | 2 | 1 | California | 1 | 0 | 1 | 16 | 1,587.55 | 0 | 242.56 | 0 | 1,830.11 | 0 | 1 | 91770 |
42 | 8 | 32.16 | 0 | null | null | 72 | Pioneertown | 5,387 | Month-to-Month | United States | 1097-FSPVW | Stayed | 0 | 1 | Female | 1 | DSL | 34.201108, -116.593456 | 34.201108 | -116.593456 | 0 | 54.55 | 0 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Credit Card | 1 | 354 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 42 | 2,455.05 | 0 | 1,350.72 | 0 | 3,805.77 | 0 | 1 | 92268 |
61 | 0 | 16.02 | 0 | null | null | 52 | Kenwood | 5,811 | Month-to-Month | United States | 9962-BFPDU | Joined | 1 | 0 | Female | 0 | null | 38.419525, -122.521585 | 38.419525 | -122.521585 | 1 | 20.05 | 0 | 3 | 3 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 1,653 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 1 | 20.05 | 0 | 16.02 | 0 | 36.07 | 0 | 0 | 95452 |
25 | 41 | 4.82 | 1 | Other | Don't know | 90 | Anza | 3,698 | Month-to-Month | United States | 0524-IAVZO | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.527605, -116.666551 | 33.527605 | -116.666551 | 1 | 85 | 1 | 0 | 1 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 3,745 | 0 | Q3 | 1 | 2 | 0 | California | 1 | 1 | 0 | 30 | 2,624.25 | 0 | 144.6 | 0 | 2,768.85 | 1 | 1 | 92539 |
20 | 0 | 8.04 | 0 | null | null | 79 | Jenner | 4,573 | Month-to-Month | United States | 1257-SXUXQ | Stayed | 1 | 0 | Male | 0 | null | 38.505995, -123.187019 | 38.505995 | -123.187019 | 1 | 19.45 | 0 | 1 | 10 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 438 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 5 | 86.05 | 0 | 40.2 | 0 | 126.25 | 1 | 0 | 95450 |
35 | 10 | 41.16 | 1 | Dissatisfaction | Network reliability | 78 | Ukiah | 2,087 | Month-to-Month | United States | 5027-XWQHA | Churned | 0 | 0 | Male | 1 | Cable | 39.134075, -123.23422 | 39.134075 | -123.23422 | 0 | 44.75 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 30,988 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 6 | 270.95 | 10 | 246.96 | 0 | 527.91 | 0 | 0 | 95482 |
48 | 20 | 7.63 | 0 | null | null | 42 | Raymond | 2,358 | Month-to-Month | United States | 2716-GFZOR | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.252057, -119.95783 | 37.252057 | -119.95783 | 1 | 86.1 | 0 | 0 | 10 | Offer B | 1 | 1 | 1 | 1 | Credit Card | 1 | 972 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 43 | 3,551.65 | 0 | 328.09 | 0 | 3,879.74 | 0 | 1 | 93653 |
73 | 13 | 34.36 | 0 | null | null | 77 | Richmond | 4,241 | Two Year | United States | 2674-MLXMN | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.945288, -122.383941 | 37.945288 | -122.383941 | 0 | 99.65 | 1 | 0 | 0 | Offer A | 1 | 0 | 1 | 0 | Credit Card | 1 | 28,450 | 0 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 1 | 71 | 6,951.15 | 0 | 2,439.56 | 3.33 | 9,387.38 | 0 | 1 | 94801 |
42 | 10 | 7.97 | 1 | Price | Extra data charges | 90 | Port Costa | 3,043 | Month-to-Month | United States | 5995-OIGLP | Churned | 0 | 0 | Male | 1 | Cable | 38.035707, -122.196821 | 38.035707 | -122.196821 | 0 | 56.65 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Credit Card | 1 | 173 | 1 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 12 | 654.85 | 0 | 95.64 | 0 | 750.49 | 0 | 1 | 94569 |
47 | 16 | 20.15 | 0 | null | null | 67 | El Centro | 4,156 | One Year | United States | 4227-OJHAL | Stayed | 1 | 1 | Female | 1 | DSL | 32.770393, -115.60915 | 32.770393 | -115.60915 | 1 | 73 | 1 | 2 | 8 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 43,712 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 68 | 5,163 | 0 | 1,370.2 | 0 | 6,533.2 | 0 | 1 | 92243 |
24 | 0 | 41.02 | 0 | null | null | 49 | Huntington Beach | 3,942 | One Year | United States | 1757-TCATG | Stayed | 1 | 0 | Male | 0 | null | 33.721917, -118.043237 | 33.721917 | -118.043237 | 1 | 20.05 | 0 | 1 | 4 | Offer C | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 32,304 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 35 | 746.75 | 0 | 1,435.7 | 0 | 2,182.45 | 1 | 0 | 92649 |
48 | 8 | 45.59 | 1 | Price | Price too high | 69 | Pollock Pines | 2,545 | Month-to-Month | United States | 6979-ZNSFF | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.733908, -120.453416 | 38.733908 | -120.453416 | 0 | 87.05 | 1 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 8,577 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 1 | 8 | 762.1 | 0 | 364.72 | 0 | 1,126.82 | 0 | 1 | 95726 |
50 | 14 | 2.7 | 0 | null | null | 23 | Fullerton | 3,270 | Month-to-Month | United States | 1393-IMKZG | Joined | 0 | 0 | Female | 1 | Fiber Optic | 33.879983, -117.895482 | 33.879983 | -117.895482 | 0 | 95.85 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 34,592 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 1 | 95.85 | 0 | 2.7 | 0 | 98.55 | 0 | 1 | 92831 |
66 | 7 | 37.38 | 1 | Competitor | Competitor offered higher download speeds | 83 | Fresno | 5,679 | One Year | United States | 0727-BMPLR | Churned | 0 | 1 | Female | 1 | Fiber Optic | 36.654614, -119.903674 | 36.654614 | -119.903674 | 0 | 100 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 35,790 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 1 | 55 | 5,509.3 | 100 | 2,055.9 | 0 | 7,665.2 | 0 | 0 | 93706 |
56 | 21 | 6.47 | 1 | Competitor | Competitor offered higher download speeds | 81 | Sacramento | 2,699 | Month-to-Month | United States | 2962-XPMCQ | Churned | 0 | 0 | Male | 1 | DSL | 38.486938, -121.395805 | 38.486938 | -121.395805 | 0 | 45.15 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 54,880 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 2 | 98.5 | 0 | 12.94 | 0 | 111.44 | 0 | 1 | 95828 |
60 | 0 | 40.98 | 0 | null | null | 46 | Valley Springs | 3,889 | Month-to-Month | United States | 4693-VWVBO | Joined | 0 | 0 | Female | 0 | null | 38.156971, -120.849231 | 38.156971 | -120.849231 | 0 | 19.55 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 11,266 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 3 | 61.05 | 0 | 122.94 | 0 | 183.99 | 0 | 0 | 95252 |
48 | 23 | 22.97 | 1 | Price | Lack of affordable download/upload speed | 95 | Squaw Valley | 4,931 | Month-to-Month | United States | 5597-GLBUC | Churned | 0 | 1 | Female | 1 | Fiber Optic | 36.719141, -119.202677 | 36.719141 | -119.202677 | 0 | 85.45 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 3,146 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 1 | 85.45 | 0 | 22.97 | 0 | 108.42 | 0 | 1 | 93675 |
54 | 4 | 9.88 | 0 | null | null | 76 | Ducor | 4,969 | Month-to-Month | United States | 4813-HQMGZ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 35.846067, -119.004073 | 35.846067 | -119.004073 | 1 | 90.25 | 1 | 0 | 4 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 823 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 8 | 743.75 | 0 | 79.04 | 0 | 822.79 | 0 | 0 | 93218 |
20 | 71 | 10.7 | 1 | Other | Don't know | 84 | Crestline | 4,105 | Month-to-Month | United States | 7752-XUSCI | Churned | 0 | 1 | Female | 1 | Fiber Optic | 34.248061, -117.29028 | 34.248061 | -117.29028 | 0 | 105.9 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 10,484 | 0 | Q3 | 0 | 2 | 0 | California | 1 | 1 | 1 | 60 | 6,396.45 | 0 | 642 | 0 | 7,038.45 | 1 | 1 | 92325 |
48 | 13 | 28.5 | 0 | null | null | 49 | Rancho Cucamonga | 4,668 | Month-to-Month | United States | 1077-HUUJM | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 34.10097, -117.57882 | 34.10097 | -117.57882 | 0 | 71.05 | 0 | 1 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 51,970 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 7 | 472.65 | 10 | 199.5 | 0 | 682.15 | 0 | 0 | 91730 |
70 | 20 | 28.09 | 0 | null | null | 78 | Inglewood | 5,153 | Two Year | United States | 2057-BOYKM | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.958134, -118.330905 | 33.958134 | -118.330905 | 1 | 96.6 | 1 | 0 | 10 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 13,779 | 1 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 72 | 6,827.5 | 0 | 2,022.48 | 0 | 8,849.98 | 0 | 1 | 90305 |
47 | 0 | 17.2 | 0 | null | null | 71 | Nevada City | 3,967 | Two Year | United States | 7945-PRBVF | Stayed | 0 | 0 | Male | 0 | null | 39.333737, -120.858667 | 39.333737 | -120.858667 | 0 | 21.45 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 17,269 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 35 | 705.45 | 0 | 602 | 0 | 1,307.45 | 0 | 0 | 95959 |
22 | 0 | 19.04 | 0 | null | null | 41 | Sacramento | 4,275 | Two Year | United States | 8224-KDLKN | Stayed | 1 | 0 | Male | 0 | null | 38.590035, -121.412455 | 38.590035 | -121.412455 | 1 | 25 | 1 | 2 | 3 | Offer A | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 30,715 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 72 | 1,738.9 | 0 | 1,370.88 | 0 | 3,109.78 | 1 | 0 | 95825 |
58 | 17 | 29.51 | 0 | null | null | 67 | Sierraville | 2,754 | One Year | United States | 2988-PLAHS | Joined | 0 | 1 | Female | 1 | Cable | 39.559709, -120.345639 | 39.559709 | -120.345639 | 0 | 69.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 227 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 3 | 220.45 | 30 | 88.53 | 0 | 338.98 | 0 | 0 | 96126 |
47 | 0 | 49.16 | 0 | null | null | 29 | Clements | 5,084 | One Year | United States | 1015-JPFYW | Stayed | 1 | 0 | Male | 0 | null | 38.227285, -121.02789 | 38.227285 | -121.02789 | 0 | 19.45 | 0 | 2 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 722 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 7 | 136.75 | 0 | 344.12 | 0 | 480.87 | 0 | 0 | 95227 |
26 | 48 | 21.67 | 0 | null | null | 32 | Redwood City | 3,955 | Month-to-Month | United States | 7175-NTIXE | Stayed | 0 | 0 | Female | 1 | DSL | 37.461251, -122.235414 | 37.461251 | -122.235414 | 0 | 76.15 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 35,737 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 25 | 1,992.95 | 0 | 541.75 | 0 | 2,534.7 | 1 | 1 | 94061 |
58 | 0 | 1.61 | 0 | null | null | 33 | El Nido | 5,809 | Month-to-Month | United States | 7853-WNZSY | Joined | 0 | 0 | Male | 0 | null | 37.127386, -120.506422 | 37.127386 | -120.506422 | 0 | 19.75 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Credit Card | 1 | 808 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 19.75 | 0 | 1.61 | 0 | 21.36 | 0 | 0 | 95317 |
29 | 52 | 41.89 | 0 | null | null | 20 | Sun City | 6,411 | Month-to-Month | United States | 0913-XWSCN | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 33.739412, -117.173334 | 33.739412 | -117.173334 | 1 | 85.5 | 1 | 2 | 1 | Offer B | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 8,692 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 55 | 4,713.4 | 0 | 2,303.95 | 0 | 7,017.35 | 1 | 1 | 92585 |
22 | 59 | 0 | 0 | null | null | 27 | La Puente | 5,973 | Month-to-Month | United States | 6637-KYRCV | Stayed | 1 | 0 | Female | 1 | DSL | 34.031441, -117.936436 | 34.031441 | -117.936436 | 1 | 30.5 | 0 | 1 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 0 | 84,965 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 5 | 167.2 | 0 | 0 | 0 | 167.2 | 1 | 1 | 91744 |
75 | 10 | 35.07 | 1 | Dissatisfaction | Service dissatisfaction | 71 | Inglewood | 5,342 | Month-to-Month | United States | 2272-QAGFO | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.936827, -118.359824 | 33.936827 | -118.359824 | 0 | 74.3 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 28,680 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 14 | 1,096.25 | 0 | 490.98 | 0 | 1,587.23 | 0 | 1 | 90304 |
58 | 0 | 7.37 | 0 | null | null | 46 | Marshall | 5,865 | Two Year | United States | 3460-TJBWI | Stayed | 1 | 0 | Male | 0 | null | 38.129308, -122.834815 | 38.129308 | -122.834815 | 1 | 24.2 | 1 | 3 | 1 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 406 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 24 | 609.05 | 0 | 176.88 | 0 | 785.93 | 0 | 0 | 94940 |
38 | 19 | 9.91 | 0 | null | null | 37 | Hanford | 4,192 | One Year | United States | 7838-LAZFO | Stayed | 0 | 1 | Male | 1 | Cable | 36.29223, -119.622676 | 36.29223 | -119.622676 | 1 | 78.8 | 0 | 0 | 6 | Offer B | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 53,204 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 45 | 3,597.5 | 0 | 445.95 | 23.28 | 4,020.17 | 0 | 1 | 93230 |
32 | 9 | 44.77 | 0 | null | null | 73 | Brooks | 3,430 | Month-to-Month | United States | 5442-BHQNG | Joined | 0 | 0 | Female | 1 | Fiber Optic | 38.809804, -122.241383 | 38.809804 | -122.241383 | 0 | 70.35 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 382 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 2 | 139.25 | 0 | 89.54 | 0 | 228.79 | 0 | 1 | 95606 |
21 | 30 | 0 | 0 | null | null | 27 | San Jose | 4,031 | Two Year | United States | 1459-QNFQT | Stayed | 0 | 1 | Male | 1 | DSL | 37.32886, -121.834567 | 37.32886 | -121.834567 | 1 | 59.5 | 0 | 0 | 7 | Offer A | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 59,841 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 70 | 4,144.8 | 0 | 0 | 23.72 | 4,121.08 | 1 | 1 | 95122 |
69 | 0 | 22.19 | 0 | null | null | 53 | Fresno | 4,367 | Two Year | United States | 3836-FZSDJ | Stayed | 0 | 0 | Male | 0 | null | 36.878709, -119.7645 | 36.878709 | -119.7645 | 1 | 24.85 | 1 | 0 | 0 | Offer A | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 45,087 | 0 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 0 | 71 | 1,901 | 0 | 1,575.49 | 0 | 3,476.49 | 0 | 0 | 93720 |
62 | 16 | 39.5 | 0 | null | null | 70 | Newcastle | 2,568 | Month-to-Month | United States | 9885-AIBVB | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.883224, -121.15918 | 38.883224 | -121.15918 | 1 | 85.8 | 1 | 0 | 4 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 6,096 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 29 | 2,440.25 | 150 | 1,145.5 | 0 | 3,735.75 | 0 | 0 | 95658 |
66 | 0 | 30.72 | 0 | null | null | 52 | Sunset Beach | 4,329 | Two Year | United States | 1131-QQZEB | Stayed | 0 | 0 | Male | 0 | null | 33.719221, -118.073596 | 33.719221 | -118.073596 | 1 | 23.95 | 1 | 0 | 7 | Offer A | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 1,107 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 71 | 1,756.2 | 0 | 2,181.12 | 0 | 3,937.32 | 0 | 0 | 90742 |
23 | 52 | 15.59 | 0 | null | null | 68 | Hornbrook | 5,793 | One Year | United States | 5014-WUQMG | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 41.962127, -122.527696 | 41.962127 | -122.527696 | 1 | 96.1 | 0 | 2 | 1 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,026 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 47 | 4,391.45 | 0 | 732.73 | 0 | 5,124.18 | 1 | 1 | 96044 |
55 | 15 | 11.58 | 1 | Competitor | Competitor made better offer | 74 | San Diego | 5,518 | Month-to-Month | United States | 5834-ASPWA | Churned | 0 | 0 | Male | 1 | Fiber Optic | 32.825086, -117.199424 | 32.825086 | -117.199424 | 0 | 75.45 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 51,213 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 75.45 | 0 | 11.58 | 0 | 87.03 | 0 | 1 | 92117 |
36 | 9 | 17.46 | 1 | Dissatisfaction | Product dissatisfaction | 79 | Los Angeles | 5,047 | Month-to-Month | United States | 1513-XNPPH | Churned | 0 | 1 | Female | 1 | Fiber Optic | 34.002642, -118.287596 | 34.002642 | -118.287596 | 0 | 89.4 | 0 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 56,709 | 1 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 12 | 1,095.65 | 0 | 209.52 | 0 | 1,305.17 | 0 | 1 | 90037 |
40 | 14 | 38.37 | 1 | Competitor | Competitor had better devices | 75 | Rough And Ready | 6,216 | Month-to-Month | United States | 2834-SPCJV | Churned | 0 | 0 | Male | 1 | Fiber Optic | 39.225634, -121.156163 | 39.225634 | -121.156163 | 1 | 84.1 | 0 | 0 | 1 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 1,601 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 52 | 4,348.65 | 0 | 1,995.24 | 0 | 6,343.89 | 0 | 1 | 95975 |
51 | 0 | 17.01 | 0 | null | null | 78 | Rowland Heights | 5,594 | Month-to-Month | United States | 5018-HEKFO | Stayed | 0 | 0 | Female | 0 | null | 33.976753, -117.897367 | 33.976753 | -117.897367 | 0 | 24.5 | 1 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 46,342 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 10 | 270.15 | 0 | 170.1 | 0 | 440.25 | 0 | 0 | 91748 |
23 | 30 | 2.12 | 0 | null | null | 28 | Mission Viejo | 3,707 | One Year | United States | 6967-QIQRV | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 33.60693, -117.644253 | 33.60693 | -117.644253 | 1 | 101.9 | 0 | 1 | 8 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 46,227 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 15 | 1,667.25 | 120 | 31.8 | 0 | 1,819.05 | 1 | 0 | 92692 |
60 | 18 | 16.8 | 0 | null | null | 38 | Mission Viejo | 5,687 | Month-to-Month | United States | 3863-QSTYI | Stayed | 0 | 1 | Male | 1 | Cable | 33.611945, -117.665867 | 33.611945 | -117.665867 | 0 | 64.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 46,371 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 1 | 59 | 3,735.45 | 0 | 991.2 | 0 | 4,726.65 | 0 | 1 | 92691 |
42 | 5 | 13.59 | 0 | null | null | 56 | Los Angeles | 5,136 | Two Year | United States | 3967-KXAPS | Stayed | 0 | 1 | Male | 1 | DSL | 33.92128, -118.274186 | 33.92128 | -118.274186 | 1 | 92.3 | 1 | 0 | 5 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 24,511 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 6,719.9 | 0 | 978.48 | 0 | 7,698.38 | 0 | 0 | 90061 |
33 | 19 | 12.92 | 0 | null | null | 67 | Redwood City | 5,731 | Two Year | United States | 0678-RLHVP | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.527497, -122.230941 | 37.527497 | -122.230941 | 0 | 105.55 | 1 | 0 | 0 | Offer B | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 10,658 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 53 | 5,682.25 | 0 | 684.76 | 0 | 6,367.01 | 0 | 1 | 94065 |
44 | 19 | 38.48 | 0 | null | null | 65 | Lemoore | 2,004 | Month-to-Month | United States | 7928-VJYAB | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 36.303666, -119.825657 | 36.303666 | -119.825657 | 1 | 90.6 | 0 | 1 | 9 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 30,419 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 11 | 1,020.2 | 0 | 423.28 | 0 | 1,443.48 | 0 | 1 | 93245 |
60 | 13 | 21.17 | 0 | null | null | 73 | Burbank | 5,356 | Two Year | United States | 6695-FRVEC | Stayed | 0 | 1 | Male | 1 | Cable | 34.169706, -118.323548 | 34.169706 | -118.323548 | 1 | 60.4 | 0 | 0 | 1 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 18,539 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 67 | 3,953.7 | 40 | 1,418.39 | 0 | 5,412.09 | 0 | 0 | 91506 |
35 | 0 | 31.33 | 0 | null | null | 21 | Salinas | 4,467 | One Year | United States | 9067-YGSCA | Stayed | 0 | 0 | Female | 0 | null | 36.64152, -121.622188 | 36.64152 | -121.622188 | 0 | 26.05 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 35,739 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 70 | 1,856.4 | 0 | 2,193.1 | 0 | 4,049.5 | 0 | 0 | 93901 |
47 | 0 | 25.08 | 0 | null | null | 77 | Lucerne | 5,682 | One Year | United States | 3452-FLHYD | Stayed | 0 | 0 | Male | 0 | null | 39.141934, -122.770679 | 39.141934 | -122.770679 | 1 | 20.95 | 0 | 0 | 3 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 3,002 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 25 | 495.15 | 0 | 627 | 0 | 1,122.15 | 0 | 0 | 95458 |
29 | 29 | 0 | 1 | Dissatisfaction | Product dissatisfaction | 94 | Glendale | 4,851 | Month-to-Month | United States | 1024-GUALD | Churned | 0 | 0 | Female | 1 | DSL | 34.182378, -118.262922 | 34.182378 | -118.262922 | 1 | 24.8 | 0 | 0 | 4 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 0 | 9,864 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 1 | 0 | 1 | 24.8 | 0 | 0 | 0 | 24.8 | 1 | 1 | 91207 |
40 | 75 | 33.67 | 0 | null | null | 43 | Los Angeles | 5,952 | Two Year | United States | 1298-PHBTI | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 34.091829, -118.491244 | 34.091829 | -118.491244 | 1 | 84.8 | 1 | 3 | 9 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 33,523 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 71 | 6,152.4 | 0 | 2,390.57 | 0 | 8,542.97 | 0 | 1 | 90049 |
62 | 0 | 11.86 | 0 | null | null | 46 | Pasadena | 3,612 | Month-to-Month | United States | 9546-KDTRB | Stayed | 0 | 0 | Female | 0 | null | 34.139402, -118.128658 | 34.139402 | -118.128658 | 0 | 24.7 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 23,742 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 19 | 465.85 | 0 | 225.34 | 1.65 | 689.54 | 0 | 0 | 91106 |
80 | 8 | 37.3 | 0 | null | null | 26 | Fremont | 4,011 | Two Year | United States | 4849-PYRLQ | Stayed | 0 | 1 | Female | 1 | DSL | 37.572273, -121.964583 | 37.572273 | -121.964583 | 0 | 73.25 | 1 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 66,543 | 1 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 0 | 56 | 4,054.2 | 0 | 2,088.8 | 17.16 | 6,125.84 | 0 | 1 | 94536 |
44 | 30 | 24.94 | 0 | null | null | 34 | Termo | 5,045 | Two Year | United States | 8883-ANODQ | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 41.027281, -120.669427 | 41.027281 | -120.669427 | 1 | 84.4 | 1 | 1 | 3 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 72 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 68 | 5,746.75 | 0 | 1,695.92 | 0 | 7,442.67 | 0 | 1 | 96132 |
46 | 10 | 10.69 | 0 | null | null | 66 | Glendale | 5,414 | Month-to-Month | United States | 0003-MKNFE | Stayed | 0 | 0 | Male | 1 | Cable | 34.162515, -118.203869 | 34.162515 | -118.203869 | 0 | 59.9 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 31,297 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 9 | 542.4 | 10 | 96.21 | 38.33 | 610.28 | 0 | 0 | 91206 |
35 | 6 | 0 | 0 | null | null | 39 | Redcrest | 3,215 | Month-to-Month | United States | 4177-JPDFU | Stayed | 0 | 0 | Male | 1 | Cable | 40.363446, -123.835041 | 40.363446 | -123.835041 | 0 | 34 | 0 | 0 | 0 | Offer D | 1 | 0 | 0 | 0 | Credit Card | 0 | 400 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 12 | 442.45 | 0 | 0 | 0 | 442.45 | 0 | 1 | 95569 |
73 | 11 | 31.27 | 1 | Other | Don't know | 94 | Fallbrook | 2,394 | Month-to-Month | United States | 0723-DRCLG | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.362575, -117.299644 | 33.362575 | -117.299644 | 1 | 74.45 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 42,239 | 0 | Q3 | 1 | 2 | 1 | California | 0 | 0 | 0 | 1 | 74.45 | 10 | 31.27 | 0 | 115.72 | 0 | 0 | 92028 |
25 | 42 | 38.78 | 0 | null | null | 76 | Goodyears Bar | 5,536 | One Year | United States | 5734-EJKXG | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 39.564113, -120.868836 | 39.564113 | -120.868836 | 0 | 118.6 | 1 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 76 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 61 | 7,365.7 | 0 | 2,365.58 | 0 | 9,731.28 | 1 | 1 | 95944 |
58 | 0 | 29.25 | 0 | null | null | 20 | Porterville | 4,335 | Two Year | United States | 5567-GZKQY | Stayed | 0 | 0 | Male | 0 | null | 36.008958, -118.891593 | 36.008958 | -118.891593 | 0 | 20.3 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Credit Card | 1 | 65,566 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 58 | 1,131.5 | 0 | 1,696.5 | 0 | 2,828 | 0 | 0 | 93257 |
78 | 3 | 34 | 0 | null | null | 71 | San Rafael | 5,085 | Two Year | United States | 5792-JALQC | Stayed | 0 | 1 | Female | 1 | DSL | 37.972662, -122.491452 | 37.972662 | -122.491452 | 0 | 59.85 | 1 | 0 | 0 | Offer B | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 40,239 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 52 | 3,103.25 | 0 | 1,768 | 19.16 | 4,852.09 | 0 | 1 | 94901 |
78 | 10 | 27.79 | 0 | null | null | 56 | Santa Ana | 6,423 | One Year | United States | 5985-BEHZK | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.766004, -117.786763 | 33.766004 | -117.786763 | 1 | 105 | 1 | 0 | 1 | Offer A | 1 | 0 | 0 | 1 | Credit Card | 1 | 44,117 | 0 | Q3 | 1 | 5 | 1 | California | 1 | 0 | 1 | 72 | 7,578.05 | 0 | 2,000.88 | 0 | 9,578.93 | 0 | 1 | 92705 |
61 | 26 | 27.56 | 0 | null | null | 52 | Los Altos | 4,903 | Month-to-Month | United States | 9822-BIIGN | Stayed | 1 | 0 | Male | 1 | Cable | 37.352911, -122.093002 | 37.352911 | -122.093002 | 1 | 71.85 | 1 | 3 | 0 | Offer B | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 21,496 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 53 | 3,827.9 | 0 | 1,460.68 | 0 | 5,288.58 | 0 | 1 | 94024 |
46 | 28 | 0 | 0 | null | null | 60 | Lancaster | 2,750 | Two Year | United States | 7021-XSNYE | Stayed | 1 | 1 | Male | 1 | DSL | 34.712708, -117.889656 | 34.712708 | -117.889656 | 1 | 49.65 | 0 | 2 | 4 | null | 0 | 1 | 0 | 1 | Credit Card | 0 | 57,794 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 7 | 305.55 | 0 | 0 | 0 | 305.55 | 0 | 1 | 93535 |
59 | 22 | 24.04 | 0 | null | null | 25 | Cabazon | 3,149 | Month-to-Month | United States | 6088-BXMRG | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 33.929812, -116.76058 | 33.929812 | -116.76058 | 1 | 98.85 | 1 | 1 | 2 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 2,355 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 32 | 3,089.6 | 0 | 769.28 | 0 | 3,858.88 | 0 | 1 | 92230 |
22 | 85 | 37.57 | 0 | null | null | 54 | Pioneer | 5,835 | Two Year | United States | 5117-ZSMHQ | Stayed | 1 | 1 | Female | 1 | DSL | 38.546999, -120.271114 | 38.546999 | -120.271114 | 1 | 89.9 | 1 | 1 | 9 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 5,501 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 71 | 6,342.7 | 150 | 2,667.47 | 0 | 9,160.17 | 1 | 0 | 95666 |
40 | 15 | 0 | 0 | null | null | 28 | Willow Creek | 4,831 | Month-to-Month | United States | 2209-XADXF | Joined | 0 | 0 | Female | 1 | DSL | 40.949012, -123.655847 | 40.949012 | -123.655847 | 0 | 25.25 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 0 | 1,666 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 25.25 | 10 | 0 | 0 | 35.25 | 0 | 0 | 95573 |
69 | 14 | 18.58 | 0 | null | null | 23 | Glendale | 5,232 | Two Year | United States | 8058-DMYRU | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.195386, -118.238508 | 34.195386 | -118.238508 | 0 | 90.05 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 16,910 | 0 | Q3 | 0 | 5 | 1 | California | 1 | 0 | 0 | 54 | 4,931.8 | 0 | 1,003.32 | 0 | 5,935.12 | 0 | 1 | 91208 |
42 | 0 | 47.6 | 0 | null | null | 26 | Sacramento | 5,897 | Two Year | United States | 0480-KYJVA | Stayed | 1 | 0 | Female | 0 | null | 38.685069, -121.543709 | 38.685069 | -121.543709 | 1 | 24.25 | 1 | 3 | 8 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 854 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 72 | 1,784.5 | 0 | 3,427.2 | 49.76 | 5,161.94 | 0 | 0 | 95835 |
38 | 29 | 43.39 | 0 | null | null | 73 | San Francisco | 5,989 | Month-to-Month | United States | 1074-AMIOH | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 37.736535, -122.45732 | 37.736535 | -122.45732 | 1 | 108.25 | 0 | 2 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 20,643 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 53 | 5,935.1 | 0 | 2,299.67 | 0 | 8,234.77 | 0 | 1 | 94127 |
22 | 48 | 2.88 | 0 | null | null | 59 | Auburn | 4,644 | One Year | United States | 0186-CAERR | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.912881, -121.082766 | 38.912881 | -121.082766 | 0 | 116.3 | 1 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 24,944 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 71 | 8,309.55 | 0 | 204.48 | 0 | 8,514.03 | 1 | 1 | 95603 |
46 | 0 | 36.76 | 0 | null | null | 47 | Sacramento | 4,982 | Two Year | United States | 6000-UKLWI | Stayed | 0 | 0 | Male | 0 | null | 38.687367, -121.34848 | 38.687367 | -121.34848 | 0 | 20.15 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 31,373 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 41 | 802.35 | 0 | 1,507.16 | 29.95 | 2,279.56 | 0 | 0 | 95842 |
75 | 17 | 48.33 | 0 | null | null | 23 | Bridgeport | 5,296 | Two Year | United States | 7446-YPODE | Stayed | 0 | 0 | Male | 1 | DSL | 38.184583, -119.286558 | 38.184583 | -119.286558 | 0 | 60.25 | 1 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 826 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 11 | 662.95 | 120 | 531.63 | 0 | 1,314.58 | 0 | 0 | 93517 |
34 | 0 | 35.5 | 0 | null | null | 67 | Newcastle | 4,261 | One Year | United States | 9509-MPYOD | Stayed | 0 | 0 | Female | 0 | null | 38.883224, -121.15918 | 38.883224 | -121.15918 | 0 | 20.75 | 0 | 0 | 0 | Offer C | 0 | 0 | 0 | 0 | Credit Card | 1 | 6,096 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 35 | 700.45 | 0 | 1,242.5 | 0 | 1,942.95 | 0 | 0 | 95658 |
68 | 12 | 3.91 | 0 | null | null | 63 | Pomona | 5,448 | One Year | United States | 8065-QBYTO | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.067932, -117.785168 | 34.067932 | -117.785168 | 0 | 99.65 | 1 | 0 | 0 | Offer A | 1 | 1 | 1 | 0 | Credit Card | 1 | 36,057 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 1 | 71 | 7,181.25 | 0 | 277.61 | 0 | 7,458.86 | 0 | 1 | 91768 |
78 | 24 | 28.44 | 0 | null | null | 58 | Miranda | 5,521 | One Year | United States | 8996-ZROXE | Stayed | 0 | 1 | Male | 1 | DSL | 40.210895, -123.86 | 40.210895 | -123.86 | 0 | 53.5 | 0 | 0 | 0 | Offer B | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 867 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 57 | 3,035.8 | 0 | 1,621.08 | 0 | 4,656.88 | 0 | 1 | 95553 |
51 | 11 | 7.99 | 0 | null | null | 24 | Visalia | 3,704 | Month-to-Month | United States | 9752-ZNQUT | Joined | 0 | 0 | Female | 1 | Cable | 36.391777, -119.372842 | 36.391777 | -119.372842 | 0 | 48.6 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 36,718 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 1 | 48.6 | 0 | 7.99 | 0 | 56.59 | 0 | 1 | 93291 |
70 | 8 | 6.03 | 0 | null | null | 53 | Napa | 4,444 | Two Year | United States | 7044-YAACC | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 38.232389, -122.324944 | 38.232389 | -122.324944 | 1 | 70.2 | 0 | 0 | 5 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 26,894 | 0 | Q3 | 1 | 5 | 1 | California | 0 | 0 | 0 | 4 | 280.35 | 0 | 24.12 | 30.75 | 273.72 | 0 | 1 | 94559 |
33 | 13 | 21.23 | 1 | Dissatisfaction | Product dissatisfaction | 88 | Hermosa Beach | 5,838 | Month-to-Month | United States | 8185-UPYBR | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.86532, -118.396336 | 33.86532 | -118.396336 | 1 | 75.5 | 1 | 0 | 4 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 18,693 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 6 | 438 | 0 | 127.38 | 0 | 565.38 | 0 | 1 | 90254 |
74 | 10 | 39.31 | 0 | null | null | 30 | San Francisco | 6,238 | One Year | United States | 5446-DKWYW | Stayed | 1 | 1 | Female | 1 | DSL | 37.773147, -122.411287 | 37.773147 | -122.411287 | 1 | 65.2 | 1 | 1 | 9 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 23,036 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 1 | 61 | 3,965.05 | 0 | 2,397.91 | 0 | 6,362.96 | 0 | 1 | 94103 |
28 | 51 | 4.13 | 1 | Competitor | Competitor had better devices | 87 | Anaheim | 3,244 | Month-to-Month | United States | 3627-FHKBK | Churned | 0 | 0 | Female | 1 | Fiber Optic | 33.83796, -117.870494 | 33.83796 | -117.870494 | 0 | 75.3 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Mailed Check | 1 | 34,398 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 1 | 75.3 | 0 | 4.13 | 0 | 79.43 | 1 | 1 | 92806 |
66 | 23 | 38.78 | 1 | Competitor | Competitor had better devices | 96 | Moss Landing | 4,843 | Month-to-Month | United States | 4826-XTSOH | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.863303, -121.781632 | 36.863303 | -121.781632 | 1 | 86.05 | 1 | 0 | 0 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 899 | 0 | Q3 | 0 | 1 | 1 | California | 0 | 0 | 1 | 1 | 86.05 | 0 | 38.78 | 0 | 124.83 | 0 | 1 | 95039 |
52 | 19 | 0 | 0 | null | null | 22 | Coleville | 4,534 | One Year | United States | 1094-BKOSX | Stayed | 1 | 1 | Female | 1 | Cable | 38.42528, -119.475741 | 38.42528 | -119.475741 | 1 | 51 | 0 | 2 | 10 | null | 1 | 0 | 0 | 1 | Bank Withdrawal | 0 | 1,332 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 45 | 2,264.5 | 0 | 0 | 0 | 2,264.5 | 0 | 1 | 96107 |
62 | 12 | 15.69 | 1 | Competitor | Competitor had better devices | 91 | Modesto | 2,860 | Month-to-Month | United States | 1373-ORVIZ | Churned | 0 | 0 | Female | 1 | DSL | 37.621458, -121.012295 | 37.621458 | -121.012295 | 1 | 66.35 | 1 | 0 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 47,536 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 0 | 11 | 740.8 | 0 | 172.59 | 0 | 913.39 | 0 | 1 | 95351 |
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