{"service_id": "umd_counseling_center", "resource_name": "UMD Counseling Center", "description": "UMD campus counseling and support navigation source present in the curated corpus.", "urgency_level": "support", "safety_tiers": ["high_distress", "support_navigation", "wellbeing"], "route_types": ["counseling_navigation", "low_mood", "anxiety_panic", "exam_stress", "academic_setback", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["mental_health", "stress", "distress", "support_navigation"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://counseling.umd.edu/get-started", "source_authority": "umd_official", "last_verified": "2026-04-29", "usage_modes": ["retrieval", "wellbeing_only"], "do_not_use_for": [], "notes": "Contact details are not asserted here; use the source URL for verified details."}
{"service_id": "umd_counseling_get_help_now", "resource_name": "UMD Counseling Center Get Help Now", "description": "UMD counseling crisis/immediate support page present in the curated corpus.", "urgency_level": "urgent", "safety_tiers": ["imminent_safety"], "route_types": ["crisis_immediate", "peer_helper"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["crisis", "immediate_safety"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://counseling.umd.edu/get-help-now", "source_authority": "umd_official", "last_verified": "2026-04-29", "usage_modes": ["crisis_only"], "do_not_use_for": ["academic_setback", "exam_stress"], "notes": "Use only for crisis/immediate safety routing unless source metadata supports broader use."}
{"service_id": "988_lifeline", "resource_name": "988 Suicide & Crisis Lifeline", "description": "Official 988 crisis resource present in the curated corpus.", "urgency_level": "emergency", "safety_tiers": ["imminent_safety"], "route_types": ["crisis_immediate", "peer_helper"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["crisis", "immediate_safety"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["hotline", "website"], "contact": "988", "location": "unknown", "source_url": "https://988lifeline.org/", "source_authority": "crisis_official", "last_verified": "2026-04-29", "usage_modes": ["crisis_only"], "do_not_use_for": ["academic_setback", "exam_stress", "wellbeing"], "notes": "988 is the only explicit contact number asserted by this service graph."}
{"service_id": "umd_ads", "resource_name": "UMD Accessibility & Disability Service", "description": "UMD ADS accessibility and accommodations source present in the curated corpus.", "urgency_level": "support", "safety_tiers": ["support_navigation"], "route_types": ["accessibility_ads"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["accessibility", "disability", "accommodations", "testing"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://ads.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-04-29", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Do not invent documentation requirements beyond what source chunks provide."}
{"service_id": "umd_grad_ombuds", "resource_name": "UMD Graduate School Ombuds", "description": "Graduate Ombuds source present in the curated corpus for neutral advisor/conflict support.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["advisor_conflict"], "audience": ["graduate_student", "student"], "issue_types": ["advisor_conflict", "graduate_support"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://gradschool.umd.edu/about-us/ombuds-office", "source_authority": "umd_official", "last_verified": "2026-04-29", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use neutral wording; do not provide legal advice."}
{"service_id": "umd_grad_school", "resource_name": "UMD Graduate School", "description": "Graduate student resources present in the curated corpus.", "urgency_level": "support", "safety_tiers": ["support_navigation"], "route_types": ["academic_setback", "exam_stress", "general_student_support"], "audience": ["graduate_student", "student"], "issue_types": ["academic_support", "graduate_support"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://gradschool.umd.edu/students", "source_authority": "umd_official", "last_verified": "2026-04-29", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use for graduate support navigation, not as a crisis source."}
{"service_id": "umd_dean_students", "resource_name": "UMD Dean of Students", "description": "Dean of Students source present in the curated corpus; basic-needs details require more verified sources.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["basic_needs", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["basic_needs", "student_support"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://deanofstudents.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-04-29", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Current corpus does not include verified Campus Pantry/Thrive details; do not invent them."}
{"service_id": "nami_public_health", "resource_name": "NAMI", "description": "Public mental health education source present in the curated corpus.", "urgency_level": "wellbeing", "safety_tiers": ["wellbeing", "high_distress"], "route_types": ["anxiety_panic", "low_mood", "loneliness_isolation"], "audience": ["student", "friend_peer"], "issue_types": ["mental_health_education"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://www.nami.org/", "source_authority": "clinical_public", "last_verified": "2026-04-29", "usage_modes": ["retrieval", "wellbeing_only"], "do_not_use_for": ["crisis_immediate"], "notes": "Prefer UMD sources first when route is campus navigation."}
{"service_id": "umd_counseling_brief_assessment", "resource_name": "UMD Counseling Center Brief Assessment", "description": "Official starting point for registered UMD students seeking Counseling Center services; brief assessment helps determine options and referrals.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress", "wellbeing"], "route_types": ["counseling_navigation", "low_mood", "anxiety_panic", "academic_setback", "exam_stress", "loneliness_isolation"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["mental_health", "counseling_navigation", "referral"], "confidentiality_status": "confidential_with_safety_exceptions", "hours": "unknown", "contact_mode": ["phone", "walk_in", "website"], "contact": "301-314-7651", "location": "Shoemaker Building reception desk", "source_url": "https://counseling.umd.edu/get-started", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Verified from Counseling Center Get Started page; use for intake/navigation, not as emergency-only routing."}
{"service_id": "umd_counseling_individual", "resource_name": "UMD Counseling Center Individual Counseling", "description": "Short-term individual counseling for distress, problem-solving, coping, adjustment, loneliness, anxiety, depression, stress, relationships, and academic challenges.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress", "wellbeing"], "route_types": ["counseling_navigation", "low_mood", "anxiety_panic", "loneliness_isolation", "academic_setback", "exam_stress"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["mental_health", "stress", "academic_challenges", "relationship_concerns"], "confidentiality_status": "confidential_with_safety_exceptions", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://counseling.umd.edu/clinical-services/individual-counseling", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Do not present as long-term or specialized clinical care; page describes short-term individual counseling."}
{"service_id": "umd_counseling_groups", "resource_name": "UMD Counseling Center Group Counseling", "description": "Group counseling and support groups for students exploring emotions, relationships, identity, support, and coping with others experiencing similar concerns.", "urgency_level": "wellbeing", "safety_tiers": ["wellbeing", "support_navigation", "high_distress"], "route_types": ["loneliness_isolation", "low_mood", "anxiety_panic", "counseling_navigation"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["peer_support", "relationship_concerns", "identity", "coping"], "confidentiality_status": "confidential_with_safety_exceptions", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://counseling.umd.edu/clinical-services/group-counseling", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval", "wellbeing_only"], "do_not_use_for": ["crisis_immediate"], "notes": "Group schedules change; route users to source page instead of asserting current group times or facilitator emails."}
{"service_id": "umd_counseling_workshops", "resource_name": "UMD Counseling Center Workshops", "description": "Classroom-style Counseling Center workshops teach coping strategies and resources for common student concerns, including anxiety and depression-focused workshops.", "urgency_level": "wellbeing", "safety_tiers": ["wellbeing", "support_navigation"], "route_types": ["anxiety_panic", "low_mood", "exam_stress", "counseling_navigation"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["grounding", "coping_skills", "stress_management"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://counseling.umd.edu/clinical-services/workshops", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval", "wellbeing_only"], "do_not_use_for": ["crisis_immediate"], "notes": "Use for low-risk coping and skill-building, not as an urgent safety route."}
{"service_id": "umd_ads_front_desk", "resource_name": "UMD ADS Front Desk", "description": "Accessibility and Disability Service contact for students asking about eligibility, reasonable accommodations, disability specialists, and registration appointments.", "urgency_level": "support", "safety_tiers": ["support_navigation"], "route_types": ["accessibility_ads"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["accessibility", "disability", "accommodations", "registration"], "confidentiality_status": "private", "hours": "Monday-Friday 8:30 a.m.-4:30 p.m.", "contact_mode": ["phone", "email", "website"], "contact": "301-314-7682; adsfrontdesk@umd.edu", "location": "Caroline Hall, Ground Floor, 7154 Preinkert Drive", "source_url": "https://ads.umd.edu/about-us/contact-us", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Verified contact page states virtual meetings are scheduled in advance and no walk-in or same-day appointments."}
{"service_id": "umd_ads_testing", "resource_name": "UMD ADS Accommodated Testing Office", "description": "ADS testing office for registered students with testing accommodations such as extended time, reduced distraction, and alternative formats.", "urgency_level": "support", "safety_tiers": ["support_navigation"], "route_types": ["accessibility_ads", "exam_stress"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["testing_accommodations", "exams", "accessibility"], "confidentiality_status": "private", "hours": "Monday-Friday 8:30 a.m.-4:30 p.m.", "contact_mode": ["phone", "email", "website"], "contact": "301-314-7217; adstest@umd.edu", "location": "0106 Shoemaker Building", "source_url": "https://ads.umd.edu/accommodations-services/accommodated-testing", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use only for testing accommodation navigation; do not infer eligibility or approval."}
{"service_id": "umd_help_center_peer_support", "resource_name": "Help Center at UMD", "description": "Student-run peer counseling and crisis intervention hotline offering free, anonymous, confidential support to the UMD community during operating hours.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["peer_helper", "loneliness_isolation", "anxiety_panic", "low_mood", "general_student_support"], "audience": ["student", "friend_peer", "undergraduate_student", "graduate_student"], "issue_types": ["peer_support", "crisis_intervention", "loneliness", "distress"], "confidentiality_status": "confidential_with_safety_exceptions", "hours": "Hours vary by semester; verify on source page.", "contact_mode": ["phone", "drop_in", "website"], "contact": "301-314-4357", "location": "South Campus Dining Hall Room 3105", "source_url": "https://helpcenterumd.org/", "source_authority": "peer_support", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Use for peer support and helper-mode navigation; verify semester hours on source page before asserting availability."}
{"service_id": "umd_care_stop_violence", "resource_name": "UMD CARE to Stop Violence", "description": "Confidential advocacy, therapy, education, and outreach for people impacted by sexual assault, relationship violence, stalking, and sexual harassment.", "urgency_level": "urgent", "safety_tiers": ["support_navigation", "high_distress", "imminent_safety"], "route_types": ["care_violence_confidential", "peer_helper", "crisis_immediate"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["sexual_assault", "relationship_violence", "stalking", "harassment", "survivor_support"], "confidentiality_status": "confidential_with_safety_exceptions", "hours": "Monday-Friday 8:30 a.m.-5:00 p.m.; crisis line availability varies by semester", "contact_mode": ["phone", "hotline", "email", "website"], "contact": "301-314-2222; crisis line 301-741-3442; uhc-care@umd.edu", "location": "University Health Center", "source_url": "https://health.umd.edu/care", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval", "crisis_only"], "do_not_use_for": ["academic_setback", "exam_stress"], "notes": "CARE page says it is not an official reporting entity; use for confidential options/support, not legal advice."}
{"service_id": "umd_health_center_psychiatry_substance", "resource_name": "UMD University Health Center Psychiatry and Substance Use Services", "description": "University Health Center psychiatry, medication management, substance use intervention and treatment, and primary care behavioral health integration services.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["counseling_navigation", "anxiety_panic", "low_mood", "general_student_support", "substance_use_concern"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["psychiatry", "medication_management", "substance_use", "behavioral_health"], "confidentiality_status": "private", "hours": "unknown", "contact_mode": ["phone", "email", "website"], "contact": "301-314-8184; health@umd.edu", "location": "University Health Center, Building #140", "source_url": "https://health.umd.edu/medical-psychiatry-and-substance-use-services", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Do not provide medical advice or medication guidance; route to official scheduling/source information."}
{"service_id": "umd_suit", "resource_name": "UMD Substance Use Intervention and Treatment (SUIT)", "description": "UHC program for students with alcohol, cannabis, drug use, recovery, addiction medicine, harm reduction, or co-occurring mental health concerns.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["general_student_support", "anxiety_panic", "low_mood", "peer_helper", "substance_use_concern"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["substance_use", "recovery", "harm_reduction", "addiction_medicine"], "confidentiality_status": "private", "hours": "unknown", "contact_mode": ["phone", "website"], "contact": "301-314-8106", "location": "University Health Center", "source_url": "https://health.umd.edu/SUIT", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use for substance-use support navigation; urgent withdrawal/overdose language should route to emergency care."}
{"service_id": "umd_campus_pantry", "resource_name": "UMD Campus Pantry", "description": "Emergency food support for University of Maryland College Park students, faculty, and staff experiencing food insecurity.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["basic_needs"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["food_insecurity", "basic_needs"], "confidentiality_status": "unknown", "hours": "Hours change; verify on source page.", "contact_mode": ["website"], "contact": "unknown", "location": "Lower level of South Campus Dining Hall Building", "source_url": "https://studentaffairs.umd.edu/support-resources/dean-students/campus-pantry", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use for food insecurity routing; avoid asserting current hours without source check because hours are term-dependent."}
{"service_id": "umd_thrive_center", "resource_name": "UMD Thrive Center for Essential Needs", "description": "Essential-needs support network for food, housing, finances, wellbeing, and first-generation student support.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["basic_needs", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["food_insecurity", "housing_insecurity", "financial_wellness", "basic_needs"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "Dean of Students Office", "source_url": "https://studentaffairs.umd.edu/node/5406", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use as basic-needs navigation hub; direct users to source page for application forms and current process."}
{"service_id": "umd_student_crisis_fund", "resource_name": "UMD Student Crisis Fund", "description": "Economic Crisis Response Grants support students facing unanticipated emergencies affecting health, safety, wellbeing, or ability to continue education.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["basic_needs", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student"], "issue_types": ["financial_emergency", "temporary_housing", "food_assistance", "emergency_expenses"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://studentaffairs.umd.edu/division-of-student-affairs-crisis-fund", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use for financial emergency routing; do not promise eligibility, awards, or timelines."}
{"service_id": "umd_grad_ombuds_verified", "resource_name": "UMD Graduate Student Ombuds Office", "description": "Confidential, impartial, independent, informal resource for graduate students navigating advisor conflict, policies, grievances, and difficult university problems.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["advisor_conflict", "general_student_support"], "audience": ["graduate_student", "student"], "issue_types": ["advisor_conflict", "grievance", "policy_navigation", "graduate_support"], "confidentiality_status": "confidential_with_safety_exceptions", "hours": "unknown", "contact_mode": ["email", "website"], "contact": "grad-ombuds@umd.edu", "location": "unknown", "source_url": "https://gradschool.umd.edu/ombuds-office", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval"], "do_not_use_for": ["crisis_immediate"], "notes": "Use neutral wording; Ombuds is not an advocate or legal advisor and has confidentiality exceptions."}
{"service_id": "umd_police_emergency", "resource_name": "University of Maryland Police Emergency", "description": "Emergency police support for life-threatening incidents, immediate danger, and campus emergency response.", "urgency_level": "emergency", "safety_tiers": ["imminent_safety"], "route_types": ["crisis_immediate", "peer_helper"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["emergency", "immediate_danger", "safety"], "confidentiality_status": "not_confidential", "hours": "24/7", "contact_mode": ["phone", "hotline", "website"], "contact": "911; 301-405-3333", "location": "7569 Baltimore Ave, College Park, MD 20742", "source_url": "https://umpd.umd.edu/contact-us/phone-directory", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["crisis_only"], "do_not_use_for": ["academic_setback", "exam_stress", "wellbeing"], "notes": "Use only for immediate safety/emergency routing."}
{"service_id": "umd_police_non_emergency_escort", "resource_name": "UMPD Non-Emergency and Escort Service", "description": "UMPD non-emergency number and police escort service for campus safety concerns that are not immediate life-threatening emergencies.", "urgency_level": "urgent", "safety_tiers": ["high_distress", "support_navigation", "imminent_safety"], "route_types": ["general_student_support", "peer_helper", "crisis_immediate"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["campus_safety", "escort", "non_emergency"], "confidentiality_status": "not_confidential", "hours": "24/7 police services", "contact_mode": ["phone", "website"], "contact": "301-405-3555", "location": "7569 Baltimore Ave, College Park, MD 20742", "source_url": "https://umpd.umd.edu/contact-us/phone-directory", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["retrieval", "crisis_only"], "do_not_use_for": ["academic_setback", "exam_stress", "wellbeing"], "notes": "Use for safety/escort support; emergency danger should use 911 or 301-405-3333."}
{"service_id": "umd_mheart", "resource_name": "UMD MHEART", "description": "Mental Health Emergency Assessment and Response Team pairs licensed mental health clinicians and UMD police officers for mental health crises on and around campus.", "urgency_level": "urgent", "safety_tiers": ["imminent_safety", "high_distress"], "route_types": ["crisis_immediate", "peer_helper"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["mental_health_crisis", "campus_crisis_response"], "confidentiality_status": "unknown", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://umpd.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-05-01", "usage_modes": ["crisis_only"], "do_not_use_for": ["academic_setback", "exam_stress", "wellbeing"], "notes": "Homepage verifies MHEART existence; contact pathway not asserted here."}
{"service_id": "umd_isss", "resource_name": "UMD International Student & Scholar Services (ISSS)", "description": "UMD's primary support office for F-1 and J-1 students; provides immigration advising, OPT/CPT guidance, academic-difficulty advising for international students, and SEVIS support.", "urgency_level": "support", "safety_tiers": ["high_distress", "support_navigation", "wellbeing"], "route_types": ["academic_setback", "exam_stress", "anxiety_panic", "low_mood", "advisor_conflict", "general_student_support", "international_student"], "audience": ["student", "graduate_student", "undergraduate_student", "international_student", "f1_student", "j1_student"], "issue_types": ["visa_status", "academic_standing", "international_concern", "deportation_fear", "opt", "cpt", "sevis"], "confidentiality_status": "advisor_confidential", "hours": "unknown", "contact_mode": ["website", "email", "in_person"], "contact": "unknown", "location": "unknown", "source_url": "https://isss.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-05-10", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Primary contact for F-1 academic standing concerns and visa-related stress. Verify hours and contact channels before runtime use. URL re-verified 2026-05-10: UMD restructured globalmaryland.umd.edu -> marylandglobal.umd.edu; using isss.umd.edu as canonical (auto-redirects)."}
{"service_id": "umd_isss_academic_difficulty", "resource_name": "ISSS Academic Difficulty Advising", "description": "F-1/J-1 specific advising for students worried about academic standing, course load, withdrawal, or how grades may affect visa status. Separate from regular counseling.", "urgency_level": "support", "safety_tiers": ["high_distress", "support_navigation"], "route_types": ["academic_setback", "exam_stress", "international_student"], "audience": ["international_student", "f1_student", "graduate_student", "undergraduate_student"], "issue_types": ["academic_standing", "visa_status", "international_concern", "deportation_fear", "course_withdrawal"], "confidentiality_status": "advisor_confidential", "hours": "unknown", "contact_mode": ["website", "in_person"], "contact": "unknown", "location": "unknown", "source_url": "https://isss.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-05-10", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Walk-in advising and scheduled appointments. Verify current process before deployment. URL re-verified 2026-05-10: UMD restructured globalmaryland.umd.edu -> marylandglobal.umd.edu; using isss.umd.edu as canonical (auto-redirects)."}
{"service_id": "umd_isss_opt_cpt", "resource_name": "ISSS Employment & OPT/CPT Authorization", "description": "Authorization and guidance for Optional Practical Training (OPT), Curricular Practical Training (CPT), and on-campus employment for F-1 students.", "urgency_level": "support", "safety_tiers": ["support_navigation", "wellbeing"], "route_types": ["general_student_support", "international_student"], "audience": ["international_student", "f1_student", "graduate_student", "undergraduate_student"], "issue_types": ["work_authorization", "opt", "cpt", "international_concern", "visa_status"], "confidentiality_status": "advisor_confidential", "hours": "unknown", "contact_mode": ["website", "in_person"], "contact": "unknown", "location": "unknown", "source_url": "https://isss.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-05-10", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Required for any off-campus employment authorization for F-1 students. URL re-verified 2026-05-10: UMD restructured globalmaryland.umd.edu -> marylandglobal.umd.edu; using isss.umd.edu as canonical (auto-redirects)."}
{"service_id": "nimh_mental_health_info", "resource_name": "National Institute of Mental Health (NIMH)", "description": "Federal public-health information on anxiety, depression, and exam-stress-related mental health topics. Educational; not crisis or treatment.", "urgency_level": "wellbeing", "safety_tiers": ["wellbeing", "support_navigation"], "route_types": ["anxiety_panic", "low_mood", "exam_stress", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student", "international_student", "f1_student", "friend_peer"], "issue_types": ["mental_health_info", "anxiety", "depression", "stress"], "confidentiality_status": "not_applicable", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://www.nimh.nih.gov/", "source_authority": "clinical_public", "last_verified": "2026-04-30", "usage_modes": ["retrieval", "wellbeing_only"], "do_not_use_for": ["crisis_immediate", "imminent_safety"], "notes": "Educational federal source, not an emergency substitute. Sourced from Karthik resource_profile_additions 2026-04-30."}
{"service_id": "cdc_mental_health", "resource_name": "Centers for Disease Control and Prevention (CDC) Mental Health", "description": "Federal public-health guidance on coping with stress and protecting mental health. Educational only.", "urgency_level": "wellbeing", "safety_tiers": ["wellbeing"], "route_types": ["exam_stress", "anxiety_panic", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student", "international_student", "friend_peer"], "issue_types": ["mental_health_info", "stress", "coping"], "confidentiality_status": "not_applicable", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://www.cdc.gov/mental-health/", "source_authority": "clinical_public", "last_verified": "2026-04-30", "usage_modes": ["wellbeing_only", "retrieval"], "do_not_use_for": ["crisis_immediate", "imminent_safety"], "notes": "Some sub-pages historically returned 404 per Karthik audit; verify before citation. Sourced from Karthik resource_profile_additions 2026-04-30."}
{"service_id": "jed_foundation", "resource_name": "JED Foundation", "description": "Nonprofit focused on emotional health for teens and young adults. Provides peer-helper safety frameworks and resource navigation for loneliness, isolation, and academic stress.", "urgency_level": "wellbeing", "safety_tiers": ["wellbeing", "support_navigation"], "route_types": ["peer_helper", "loneliness_isolation", "exam_stress", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["peer_support", "isolation", "stress", "emotional_health"], "confidentiality_status": "not_applicable", "hours": "unknown", "contact_mode": ["website"], "contact": "unknown", "location": "unknown", "source_url": "https://jedfoundation.org/", "source_authority": "peer_support", "last_verified": "2026-04-30", "usage_modes": ["wellbeing_only", "retrieval"], "do_not_use_for": ["crisis_immediate", "imminent_safety"], "notes": "Especially relevant for emotionally safe peer-helper scripts. Sourced from Karthik resource_profile_additions 2026-04-30."}
{"service_id": "samhsa_navigation", "resource_name": "Substance Abuse and Mental Health Services Administration (SAMHSA)", "description": "Federal navigation portal for finding behavioral-health treatment, including substance use and mental-health services nationwide.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["general_student_support", "care_violence_confidential"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["treatment_navigation", "substance_use_navigation", "mental_health_navigation"], "confidentiality_status": "not_applicable", "hours": "unknown", "contact_mode": ["website", "hotline"], "contact": "unknown", "location": "unknown", "source_url": "https://www.samhsa.gov/", "source_authority": "clinical_public", "last_verified": "2026-04-30", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Corpus excerpt thin per Karthik audit; retrieval quality may sporadically underperform. Sourced from Karthik resource_profile_additions 2026-04-30."}
{"service_id": "umd_ocrsm", "resource_name": "UMD Office of Civil Rights & Sexual Misconduct (OCRSM)", "description": "UMD's institutional office for reports of sexual misconduct, harassment, discrimination, and retaliation. Handles Title IX. Provides confidential consultation before any formal report is filed.", "urgency_level": "support", "safety_tiers": ["high_distress", "support_navigation"], "route_types": ["authority_misconduct", "care_violence_confidential"], "audience": ["student", "graduate_student", "undergraduate_student", "international_student", "friend_peer"], "issue_types": ["sexual_misconduct", "harassment", "discrimination", "retaliation", "title_ix", "authority_misconduct"], "confidentiality_status": "confidential_consultation_available", "hours": "unknown", "contact_mode": ["website", "phone", "in_person"], "contact": "unknown", "location": "unknown", "source_url": "https://ocrsm.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-05-10", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Confidential intake before any formal report. Verified live 2026-05-10."}
{"service_id": "umd_student_conduct", "resource_name": "UMD Office of Student Conduct", "description": "UMD's office for Code of Student Conduct matters: alleged misconduct by students or staff that doesn't fall under OCRSM. Walks students through reporting options and protective measures.", "urgency_level": "support", "safety_tiers": ["support_navigation", "high_distress"], "route_types": ["authority_misconduct", "general_student_support"], "audience": ["student", "graduate_student", "undergraduate_student", "friend_peer"], "issue_types": ["misconduct", "code_violation", "authority_misconduct", "boundary_violation"], "confidentiality_status": "advisor_confidential", "hours": "unknown", "contact_mode": ["website", "in_person", "phone"], "contact": "unknown", "location": "unknown", "source_url": "https://studentconduct.umd.edu/", "source_authority": "umd_official", "last_verified": "2026-05-10", "usage_modes": ["retrieval"], "do_not_use_for": [], "notes": "Use when alleged misconduct isn't sexual/civil-rights (those go to OCRSM). Verified live 2026-05-10."}