{"service_id":"umd_counseling_center","resource_name":"UMD Counseling Center","description":"UMD campus counseling and support navigation source present in the curated corpus.","urgency_level":"support","safety_tiers":["high_distress","support_navigation","wellbeing"],"route_types":["counseling_navigation","low_mood","anxiety_panic","exam_stress","academic_setback","general_student_support"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["mental_health","stress","distress","support_navigation"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://counseling.umd.edu/get-started","source_authority":"umd_official","last_verified":"2026-04-29","usage_modes":["retrieval","wellbeing_only"],"do_not_use_for":[],"notes":"Contact details are not asserted here; use the source URL for verified details."} {"service_id":"umd_counseling_get_help_now","resource_name":"UMD Counseling Center Get Help Now","description":"UMD counseling crisis/immediate support page present in the curated corpus.","urgency_level":"urgent","safety_tiers":["imminent_safety"],"route_types":["crisis_immediate","peer_helper"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["crisis","immediate_safety"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://counseling.umd.edu/get-help-now","source_authority":"umd_official","last_verified":"2026-04-29","usage_modes":["crisis_only"],"do_not_use_for":["academic_setback","exam_stress"],"notes":"Use only for crisis/immediate safety routing unless source metadata supports broader use."} {"service_id":"988_lifeline","resource_name":"988 Suicide & Crisis Lifeline","description":"Official 988 crisis resource present in the curated corpus.","urgency_level":"emergency","safety_tiers":["imminent_safety"],"route_types":["crisis_immediate","peer_helper"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["crisis","immediate_safety"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["hotline","website"],"contact":"988","location":"unknown","source_url":"https://988lifeline.org/","source_authority":"crisis_official","last_verified":"2026-04-29","usage_modes":["crisis_only"],"do_not_use_for":["academic_setback","exam_stress","wellbeing"],"notes":"988 is the only explicit contact number asserted by this service graph."} {"service_id":"umd_ads","resource_name":"UMD Accessibility & Disability Service","description":"UMD ADS accessibility and accommodations source present in the curated corpus.","urgency_level":"support","safety_tiers":["support_navigation"],"route_types":["accessibility_ads"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["accessibility","disability","accommodations","testing"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://ads.umd.edu/","source_authority":"umd_official","last_verified":"2026-04-29","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Do not invent documentation requirements beyond what source chunks provide."} {"service_id":"umd_grad_ombuds","resource_name":"UMD Graduate School Ombuds","description":"Graduate Ombuds source present in the curated corpus for neutral advisor/conflict support.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["advisor_conflict"],"audience":["graduate_student","student"],"issue_types":["advisor_conflict","graduate_support"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://gradschool.umd.edu/about-us/ombuds-office","source_authority":"umd_official","last_verified":"2026-04-29","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use neutral wording; do not provide legal advice."} {"service_id":"umd_grad_school","resource_name":"UMD Graduate School","description":"Graduate student resources present in the curated corpus.","urgency_level":"support","safety_tiers":["support_navigation"],"route_types":["academic_setback","exam_stress","general_student_support"],"audience":["graduate_student","student"],"issue_types":["academic_support","graduate_support"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://gradschool.umd.edu/students","source_authority":"umd_official","last_verified":"2026-04-29","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use for graduate support navigation, not as a crisis source."} {"service_id":"umd_dean_students","resource_name":"UMD Dean of Students","description":"Dean of Students source present in the curated corpus; basic-needs details require more verified sources.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["basic_needs","general_student_support"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["basic_needs","student_support"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://deanofstudents.umd.edu/","source_authority":"umd_official","last_verified":"2026-04-29","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Current corpus does not include verified Campus Pantry/Thrive details; do not invent them."} {"service_id":"nami_public_health","resource_name":"NAMI","description":"Public mental health education source present in the curated corpus.","urgency_level":"wellbeing","safety_tiers":["wellbeing","high_distress"],"route_types":["anxiety_panic","low_mood","loneliness_isolation"],"audience":["student","friend_peer"],"issue_types":["mental_health_education"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://www.nami.org/","source_authority":"clinical_public","last_verified":"2026-04-29","usage_modes":["retrieval","wellbeing_only"],"do_not_use_for":["crisis_immediate"],"notes":"Prefer UMD sources first when route is campus navigation."} {"service_id":"umd_counseling_brief_assessment","resource_name":"UMD Counseling Center Brief Assessment","description":"Official starting point for registered UMD students seeking Counseling Center services; brief assessment helps determine options and referrals.","urgency_level":"support","safety_tiers":["support_navigation","high_distress","wellbeing"],"route_types":["counseling_navigation","low_mood","anxiety_panic","academic_setback","exam_stress","loneliness_isolation"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["mental_health","counseling_navigation","referral"],"confidentiality_status":"confidential_with_safety_exceptions","hours":"unknown","contact_mode":["phone","walk_in","website"],"contact":"301-314-7651","location":"Shoemaker Building reception desk","source_url":"https://counseling.umd.edu/get-started","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":[],"notes":"Verified from Counseling Center Get Started page; use for intake/navigation, not as emergency-only routing."} {"service_id":"umd_counseling_individual","resource_name":"UMD Counseling Center Individual Counseling","description":"Short-term individual counseling for distress, problem-solving, coping, adjustment, loneliness, anxiety, depression, stress, relationships, and academic challenges.","urgency_level":"support","safety_tiers":["support_navigation","high_distress","wellbeing"],"route_types":["counseling_navigation","low_mood","anxiety_panic","loneliness_isolation","academic_setback","exam_stress"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["mental_health","stress","academic_challenges","relationship_concerns"],"confidentiality_status":"confidential_with_safety_exceptions","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://counseling.umd.edu/clinical-services/individual-counseling","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Do not present as long-term or specialized clinical care; page describes short-term individual counseling."} {"service_id":"umd_counseling_groups","resource_name":"UMD Counseling Center Group Counseling","description":"Group counseling and support groups for students exploring emotions, relationships, identity, support, and coping with others experiencing similar concerns.","urgency_level":"wellbeing","safety_tiers":["wellbeing","support_navigation","high_distress"],"route_types":["loneliness_isolation","low_mood","anxiety_panic","counseling_navigation"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["peer_support","relationship_concerns","identity","coping"],"confidentiality_status":"confidential_with_safety_exceptions","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://counseling.umd.edu/clinical-services/group-counseling","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval","wellbeing_only"],"do_not_use_for":["crisis_immediate"],"notes":"Group schedules change; route users to source page instead of asserting current group times or facilitator emails."} {"service_id":"umd_counseling_workshops","resource_name":"UMD Counseling Center Workshops","description":"Classroom-style Counseling Center workshops teach coping strategies and resources for common student concerns, including anxiety and depression-focused workshops.","urgency_level":"wellbeing","safety_tiers":["wellbeing","support_navigation"],"route_types":["anxiety_panic","low_mood","exam_stress","counseling_navigation"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["grounding","coping_skills","stress_management"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://counseling.umd.edu/clinical-services/workshops","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval","wellbeing_only"],"do_not_use_for":["crisis_immediate"],"notes":"Use for low-risk coping and skill-building, not as an urgent safety route."} {"service_id":"umd_ads_front_desk","resource_name":"UMD ADS Front Desk","description":"Accessibility and Disability Service contact for students asking about eligibility, reasonable accommodations, disability specialists, and registration appointments.","urgency_level":"support","safety_tiers":["support_navigation"],"route_types":["accessibility_ads"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["accessibility","disability","accommodations","registration"],"confidentiality_status":"private","hours":"Monday-Friday 8:30 a.m.-4:30 p.m.","contact_mode":["phone","email","website"],"contact":"301-314-7682; adsfrontdesk@umd.edu","location":"Caroline Hall, Ground Floor, 7154 Preinkert Drive","source_url":"https://ads.umd.edu/about-us/contact-us","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Verified contact page states virtual meetings are scheduled in advance and no walk-in or same-day appointments."} {"service_id":"umd_ads_testing","resource_name":"UMD ADS Accommodated Testing Office","description":"ADS testing office for registered students with testing accommodations such as extended time, reduced distraction, and alternative formats.","urgency_level":"support","safety_tiers":["support_navigation"],"route_types":["accessibility_ads","exam_stress"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["testing_accommodations","exams","accessibility"],"confidentiality_status":"private","hours":"Monday-Friday 8:30 a.m.-4:30 p.m.","contact_mode":["phone","email","website"],"contact":"301-314-7217; adstest@umd.edu","location":"0106 Shoemaker Building","source_url":"https://ads.umd.edu/accommodations-services/accommodated-testing","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use only for testing accommodation navigation; do not infer eligibility or approval."} {"service_id":"umd_help_center_peer_support","resource_name":"Help Center at UMD","description":"Student-run peer counseling and crisis intervention hotline offering free, anonymous, confidential support to the UMD community during operating hours.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["peer_helper","loneliness_isolation","anxiety_panic","low_mood","general_student_support"],"audience":["student","friend_peer","undergraduate_student","graduate_student"],"issue_types":["peer_support","crisis_intervention","loneliness","distress"],"confidentiality_status":"confidential_with_safety_exceptions","hours":"Hours vary by semester; verify on source page.","contact_mode":["phone","drop_in","website"],"contact":"301-314-4357","location":"South Campus Dining Hall Room 3105","source_url":"https://helpcenterumd.org/","source_authority":"peer_support","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":[],"notes":"Use for peer support and helper-mode navigation; verify semester hours on source page before asserting availability."} {"service_id":"umd_care_stop_violence","resource_name":"UMD CARE to Stop Violence","description":"Confidential advocacy, therapy, education, and outreach for people impacted by sexual assault, relationship violence, stalking, and sexual harassment.","urgency_level":"urgent","safety_tiers":["support_navigation","high_distress","imminent_safety"],"route_types":["care_violence_confidential","peer_helper","crisis_immediate"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["sexual_assault","relationship_violence","stalking","harassment","survivor_support"],"confidentiality_status":"confidential_with_safety_exceptions","hours":"Monday-Friday 8:30 a.m.-5:00 p.m.; crisis line availability varies by semester","contact_mode":["phone","hotline","email","website"],"contact":"301-314-2222; crisis line 301-741-3442; uhc-care@umd.edu","location":"University Health Center","source_url":"https://health.umd.edu/care","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval","crisis_only"],"do_not_use_for":["academic_setback","exam_stress"],"notes":"CARE page says it is not an official reporting entity; use for confidential options/support, not legal advice."} {"service_id":"umd_health_center_psychiatry_substance","resource_name":"UMD University Health Center Psychiatry and Substance Use Services","description":"University Health Center psychiatry, medication management, substance use intervention and treatment, and primary care behavioral health integration services.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["counseling_navigation","anxiety_panic","low_mood","general_student_support"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["psychiatry","medication_management","substance_use","behavioral_health"],"confidentiality_status":"private","hours":"unknown","contact_mode":["phone","email","website"],"contact":"301-314-8184; health@umd.edu","location":"University Health Center, Building #140","source_url":"https://health.umd.edu/medical-psychiatry-and-substance-use-services","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Do not provide medical advice or medication guidance; route to official scheduling/source information."} {"service_id":"umd_suit","resource_name":"UMD Substance Use Intervention and Treatment (SUIT)","description":"UHC program for students with alcohol, cannabis, drug use, recovery, addiction medicine, harm reduction, or co-occurring mental health concerns.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["general_student_support","anxiety_panic","low_mood","peer_helper"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["substance_use","recovery","harm_reduction","addiction_medicine"],"confidentiality_status":"private","hours":"unknown","contact_mode":["phone","website"],"contact":"301-314-8106","location":"University Health Center","source_url":"https://health.umd.edu/SUIT","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use for substance-use support navigation; urgent withdrawal/overdose language should route to emergency care."} {"service_id":"umd_campus_pantry","resource_name":"UMD Campus Pantry","description":"Emergency food support for University of Maryland College Park students, faculty, and staff experiencing food insecurity.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["basic_needs"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["food_insecurity","basic_needs"],"confidentiality_status":"unknown","hours":"Hours change; verify on source page.","contact_mode":["website"],"contact":"unknown","location":"Lower level of South Campus Dining Hall Building","source_url":"https://studentaffairs.umd.edu/support-resources/dean-students/campus-pantry","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use for food insecurity routing; avoid asserting current hours without source check because hours are term-dependent."} {"service_id":"umd_thrive_center","resource_name":"UMD Thrive Center for Essential Needs","description":"Essential-needs support network for food, housing, finances, wellbeing, and first-generation student support.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["basic_needs","general_student_support"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["food_insecurity","housing_insecurity","financial_wellness","basic_needs"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"Dean of Students Office","source_url":"https://studentaffairs.umd.edu/node/5406","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use as basic-needs navigation hub; direct users to source page for application forms and current process."} {"service_id":"umd_student_crisis_fund","resource_name":"UMD Student Crisis Fund","description":"Economic Crisis Response Grants support students facing unanticipated emergencies affecting health, safety, wellbeing, or ability to continue education.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["basic_needs","general_student_support"],"audience":["student","graduate_student","undergraduate_student"],"issue_types":["financial_emergency","temporary_housing","food_assistance","emergency_expenses"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://studentaffairs.umd.edu/division-of-student-affairs-crisis-fund","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use for financial emergency routing; do not promise eligibility, awards, or timelines."} {"service_id":"umd_grad_ombuds_verified","resource_name":"UMD Graduate Student Ombuds Office","description":"Confidential, impartial, independent, informal resource for graduate students navigating advisor conflict, policies, grievances, and difficult university problems.","urgency_level":"support","safety_tiers":["support_navigation","high_distress"],"route_types":["advisor_conflict","general_student_support"],"audience":["graduate_student","student"],"issue_types":["advisor_conflict","grievance","policy_navigation","graduate_support"],"confidentiality_status":"confidential_with_safety_exceptions","hours":"unknown","contact_mode":["email","website"],"contact":"grad-ombuds@umd.edu","location":"unknown","source_url":"https://gradschool.umd.edu/ombuds-office","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval"],"do_not_use_for":["crisis_immediate"],"notes":"Use neutral wording; Ombuds is not an advocate or legal advisor and has confidentiality exceptions."} {"service_id":"umd_police_emergency","resource_name":"University of Maryland Police Emergency","description":"Emergency police support for life-threatening incidents, immediate danger, and campus emergency response.","urgency_level":"emergency","safety_tiers":["imminent_safety"],"route_types":["crisis_immediate","peer_helper"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["emergency","immediate_danger","safety"],"confidentiality_status":"not_confidential","hours":"24/7","contact_mode":["phone","hotline","website"],"contact":"911; 301-405-3333","location":"7569 Baltimore Ave, College Park, MD 20742","source_url":"https://umpd.umd.edu/contact-us/phone-directory","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["crisis_only"],"do_not_use_for":["academic_setback","exam_stress","wellbeing"],"notes":"Use only for immediate safety/emergency routing."} {"service_id":"umd_police_non_emergency_escort","resource_name":"UMPD Non-Emergency and Escort Service","description":"UMPD non-emergency number and police escort service for campus safety concerns that are not immediate life-threatening emergencies.","urgency_level":"urgent","safety_tiers":["high_distress","support_navigation","imminent_safety"],"route_types":["general_student_support","peer_helper","crisis_immediate"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["campus_safety","escort","non_emergency"],"confidentiality_status":"not_confidential","hours":"24/7 police services","contact_mode":["phone","website"],"contact":"301-405-3555","location":"7569 Baltimore Ave, College Park, MD 20742","source_url":"https://umpd.umd.edu/contact-us/phone-directory","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["retrieval","crisis_only"],"do_not_use_for":["academic_setback","exam_stress","wellbeing"],"notes":"Use for safety/escort support; emergency danger should use 911 or 301-405-3333."} {"service_id":"umd_mheart","resource_name":"UMD MHEART","description":"Mental Health Emergency Assessment and Response Team pairs licensed mental health clinicians and UMD police officers for mental health crises on and around campus.","urgency_level":"urgent","safety_tiers":["imminent_safety","high_distress"],"route_types":["crisis_immediate","peer_helper"],"audience":["student","graduate_student","undergraduate_student","friend_peer"],"issue_types":["mental_health_crisis","campus_crisis_response"],"confidentiality_status":"unknown","hours":"unknown","contact_mode":["website"],"contact":"unknown","location":"unknown","source_url":"https://umpd.umd.edu/","source_authority":"umd_official","last_verified":"2026-05-01","usage_modes":["crisis_only"],"do_not_use_for":["academic_setback","exam_stress","wellbeing"],"notes":"Homepage verifies MHEART existence; contact pathway not asserted here."}