Daily Papers

Recent advances in large language model (LLM) agents have shown remarkable progress in software issue resolution, leveraging advanced techniques such as multi-agent collaboration and Monte Carlo Tree Search (MCTS). However, current agents act as memoryless explorers - treating each problem separately without retaining or reusing knowledge from previous repair experiences. This leads to redundant exploration of failed trajectories and missed chances to adapt successful issue resolution methods to similar problems. To address this problem, we introduce SWE-Exp, an experience - enhanced approach that distills concise and actionable experience from prior agent trajectories, enabling continuous learning across issues. Our method introduces a multi-faceted experience bank that captures both successful and failed repair attempts. Specifically, it extracts reusable issue resolution knowledge at different levels - from high-level problem comprehension to specific code changes. Experiments show that SWE-Exp achieves state-of-the-art resolution rate (41.6% Pass@1) on SWE-bench-Verified under open-source agent frameworks. Our approach establishes a new paradigm in which automated software engineering agents systematically accumulate and leverage repair expertise, fundamentally shifting from trial-and-error exploration to strategic, experience-driven issue resolution.

In this work, we propose MetaAgent, an agentic paradigm inspired by the principle of learning-by-doing, where expertise is developed through hands-on practice and continual self-improvement. MetaAgent starts with a minimal workflow, equipped only with basic reasoning and adaptive help-seeking abilities. When a knowledge gap is encountered, MetaAgent generates natural language help requests, which are routed to the most suitable external tool by a dedicated tool router. As MetaAgent solves tasks, it continually conducts self-reflection and answer verification, distilling actionable experience into concise texts that are dynamically incorporated into future task contexts. Besides, MetaAgent autonomously builds in-house tools and a persistent knowledge base by organizing its tool-use history, further enhancing its ability to retrieve and integrate relevant information We term this continual, data-driven process as meta tool learning, through which MetaAgent incrementally refines its reasoning and tool-use strategies, without changing model parameters or requiring further post-training. Evaluated on challenging knowledge discovery benchmarks, including GAIA, WebWalkerQA, and BrowseCamp, MetaAgent consistently outperforms workflow-based baselines and matches or exceeds end-to-end trained agents, demonstrating the promise of self-evolving agentic systems for robust, general-purpose knowledge discovery. We provide our source codes in https://github.com/qhjqhj00/MetaAgent.

Large language models (LLMs) have become a central foundation of modern artificial intelligence, yet their lifecycle remains constrained by a rigid separation between training and deployment, after which learning effectively ceases. This limitation contrasts with natural intelligence, which continually adapts through interaction with its environment. In this paper, we formalise deployment-time learning (DTL) as the third stage in the LLM lifecycle that enables LLM agents to improve from experience during deployment without modifying model parameters. We present CASCADE (CASe-based Continual Adaptation during DEployment), a general and principled framework that equips LLM agents with an explicit, evolving episodic memory. CASCADE formulates experience reuse as a contextual bandit problem, enabling principled exploration-exploitation trade-offs and establishing no-regret guarantees over long-term interactions. This design allows agents to accumulate, select, and refine task-relevant cases, transforming past experience into actionable knowledge. Across 16 diverse tasks spanning medical diagnosis, legal analysis, code generation, web search, tool use, and embodied interaction, CASCADE improves macro-averaged success rate by 20.9% over zero-shot prompting while consistently outperforming gradient-based and memory-based baselines. By reframing deployment as an adaptive learning process, this work establishes a foundation for continually improving AI systems.

Adverse Drug Reactions (ADRs) from psychiatric medications are the leading cause of hospitalizations among mental health patients. With healthcare systems and online communities facing limitations in resolving ADR-related issues, Large Language Models (LLMs) have the potential to fill this gap. Despite the increasing capabilities of LLMs, past research has not explored their capabilities in detecting ADRs related to psychiatric medications or in providing effective harm reduction strategies. To address this, we introduce the Psych-ADR benchmark and the Adverse Drug Reaction Response Assessment (ADRA) framework to systematically evaluate LLM performance in detecting ADR expressions and delivering expert-aligned mitigation strategies. Our analyses show that LLMs struggle with understanding the nuances of ADRs and differentiating between types of ADRs. While LLMs align with experts in terms of expressed emotions and tone of the text, their responses are more complex, harder to read, and only 70.86% aligned with expert strategies. Furthermore, they provide less actionable advice by a margin of 12.32% on average. Our work provides a comprehensive benchmark and evaluation framework for assessing LLMs in strategy-driven tasks within high-risk domains.

Contemporary GUI agents, while increasingly capable due to advances in Large Vision-Language Models (VLMs), often operate with a critical limitation: they treat each task in isolation, lacking a mechanism to systematically learn from past successes. This digital ''amnesia'' results in sub-optimal performance, repeated errors, and poor generalization to novel challenges. To bridge this gap, we introduce EchoTrail-GUI, a novel framework designed to mimic human-like experiential learning by equipping agents with a dynamic, accessible memory. Our framework operates in three distinct stages. First, during Experience Exploration, an agent autonomously interacts with GUI environments to build a curated database of successful task trajectories, validated by a reward model. Crucially, the entire knowledge base construction is thus fully automated, requiring no human supervision. Second, in the Memory Injection stage, upon receiving a new task, our system efficiently retrieves the most relevant past trajectories to serve as actionable ''memories''. Finally, during GUI Task Inference, these memories are injected as in-context guidance to inform the agent's reasoning and decision-making process. We demonstrate the efficacy of our approach on benchmarks including Android World and AndroidLab. The results show that EchoTrail-GUI significantly improves the task success rate and operational efficiency of baseline agents, validating the power of structured memory in creating more robust and intelligent GUI automation.

Multimodal LLM agents operating in complex game environments must continually reuse past experience to solve new tasks efficiently. In this work, we propose Echo, a transfer-oriented memory framework that enables agents to derive actionable knowledge from prior interactions rather than treating memory as a passive repository of static records. To make transfer explicit, Echo decomposes reusable knowledge into five dimensions: structure, attribute, process, function, and interaction. This formulation allows the agent to identify recurring patterns shared across different tasks and infer what prior experience remains applicable in new situations. Building on this formulation, Echo leverages In-Context Analogy Learning (ICAL) to retrieve relevant experiences and adapt them to unseen tasks through contextual examples. Experiments in Minecraft show that, under a from-scratch learning setting, Echo achieves a 1.3x to 1.7x speed-up on object-unlocking tasks. Moreover, Echo exhibits a burst-like chain-unlocking phenomenon, rapidly unlocking multiple similar items within a short time interval after acquiring transferable experience. These results suggest that experience transfer is a promising direction for improving the efficiency and adaptability of multimodal LLM agents in complex interactive environments.

Online lifelong learning enables agents to accumulate experience across interactions and continually improve on long-horizon tasks. However, existing methods typically treat retrieval from past experience as a passive operation, triggering it only at task initialization or after completing a step. Consequently, agents often fail to identify knowledge gaps during interaction and proactively retrieve the most useful experience for the current decision. To address this limitation, we present ProactAgent, an experience-driven lifelong learning framework for proactive retrieval over a structured experience base. We first introduce Experience-Enhanced Online Evolution (ExpOnEvo), which enables continual improvement through both policy updates and memory refinement. The experience base organizes historical interactions into typed repositories, including factual memory, episodic memory, and behavioral skills, so that retrieval can provide both relevant evidence and actionable guidance. On top of this, we propose Proactive Reinforcement Learning-based Retrieval (ProactRL), which models retrieval as an explicit policy action and learns when and what to retrieve via paired-branch process rewards. By comparing continuations from identical interaction prefixes with and without retrieval, ProactRL provides step-level supervision for retrieval decisions, encouraging retrieval only when it leads to better task outcomes or higher efficiency. Experiments on SciWorld, AlfWorld, and StuLife show that ProactAgent consistently improves lifelong agent performance, achieving success rates of 73.50\% on SciWorld and 71.28\% on AlfWorld while substantially reducing retrieval overhead, and attains performance competitive with proprietary models on StuLife.

Migrating quantum algorithms across evolving frameworks introduces subtle behavioral changes that affect accuracy and reproducibility. This paper reports our experience converting the Quantum Approximate Optimization Algorithm (QAOA) from Qiskit Algorithms with Qiskit 1.x (v1 primitives) to a custom implementation using Qiskit 2.x (v2 primitives). Despite identical circuits, optimizers, and Hamiltonians, the new version produced drastically different results. A systematic analysis revealed the root cause: the sampling budget -- the number of circuit executions (shots) per iteration. The library's implicit use of unlimited shots yielded dense probability distributions, whereas the v2 default of 10 000 shots captured only 23% of the state space. Increasing shots to 250 000 restored library-level accuracy. This study highlights how hidden parameters at the quantum-classical interaction level can dominate hybrid algorithm performance and provides actionable recommendations for developers and framework designers to ensure reproducible results in quantum software migration.

Large-scale generative language and vision-language models (LLMs and VLMs) excel in few-shot in-context learning for decision making and instruction following. However, they require high-quality exemplar demonstrations to be included in their context window. In this work, we ask: Can LLMs and VLMs generate their own prompt examples from generic, sub-optimal demonstrations? We propose In-Context Abstraction Learning (ICAL), a method that builds a memory of multimodal experience insights from sub-optimal demonstrations and human feedback. Given a noisy demonstration in a new domain, VLMs abstract the trajectory into a general program by fixing inefficient actions and annotating cognitive abstractions: task relationships, object state changes, temporal subgoals, and task construals. These abstractions are refined and adapted interactively through human feedback while the agent attempts to execute the trajectory in a similar environment. The resulting abstractions, when used as exemplars in the prompt, significantly improve decision-making in retrieval-augmented LLM and VLM agents. Our ICAL agent surpasses the state-of-the-art in dialogue-based instruction following in TEACh, multimodal web agents in VisualWebArena, and action anticipation in Ego4D. In TEACh, we achieve a 12.6% improvement in goal-condition success. In VisualWebArena, our task success rate improves over the SOTA from 14.3% to 22.7%. In Ego4D action forecasting, we improve over few-shot GPT-4V and remain competitive with supervised models. We show finetuning our retrieval-augmented in-context agent yields additional improvements. Our approach significantly reduces reliance on expert-crafted examples and consistently outperforms in-context learning from action plans that lack such insights.

While autonomous software engineering (SWE) agents are reshaping programming paradigms, they currently suffer from a "closed-world" limitation: they attempt to fix bugs from scratch or solely using local context, ignoring the immense historical human experience available on platforms like GitHub. Accessing this open-world experience is hindered by the unstructured and fragmented nature of real-world issue-tracking data. In this paper, we introduce MemGovern, a framework designed to govern and transform raw GitHub data into actionable experiential memory for agents. MemGovern employs experience governance to convert human experience into agent-friendly experience cards and introduces an agentic experience search strategy that enables logic-driven retrieval of human expertise. By producing 135K governed experience cards, MemGovern achieves a significant performance boost, improving resolution rates on the SWE-bench Verified by 4.65%. As a plug-in approach, MemGovern provides a solution for agent-friendly memory infrastructure.

Modern web dashboards and enterprise applications increasingly rely on complex, distributed microservices architectures. While these architectures offer scalability, they introduce significant challenges in debugging and observability. When failures occur, they often manifest as opaque error messages to the end-user such as Something went wrong. This masks the underlying root cause which may reside in browser side exceptions, API contract violations, or server side logic failures. Existing monitoring tools capture these events in isolation but fail to correlate them effectively or provide intelligible explanations to non technical users. This paper proposes a novel system for Automated Multi Source Debugging and Natural Language Error Explanation. The proposed framework automatically collects and correlates error data from disparate sources such as browser, API, server logs and validates API contracts in real time, and utilizes Large Language Models to generate natural language explanations. This approach significantly reduces Mean Time to Resolution for support engineers and improves the user experience by transforming cryptic error codes into actionable insights.

Recent advancements in Large Language Models (LLMs) have driven growing interest in LLM-based agents for complex planning tasks. To avoid costly agent training, many studies adopted memory mechanism that enhances LLM with offline experiences or online trajectory analysis. However, existing works focus on single-granularity memory derived from dynamic environmental interactions, which are inherently constrained by the quality of the collected experiences. This limitation, in turn, constrain the diversity of knowledge and the flexibility of planning. We propose Coarse-to-Fine Grounded Memory (), a novel framework that grounds coarse-to-fine memories with LLM, thereby fully leverage them for flexible adaptation to diverse scenarios. grounds environmental information into coarse-grained focus points to guide experience collection in training tasks, followed by grounding of actionable hybrid-grained tips from each experience. At inference, retrieves task-relevant experiences and tips to support planning. When facing environmental anomalies, the LLM grounds the current situation into fine-grained key information, enabling flexible self-QA reflection and plan correction.

Recent advances in large language models (LLMs) have enabled the development of autonomous agents capable of complex reasoning and multi-step problem solving. However, these agents struggle to adapt to specialized environments and do not leverage past interactions, approaching each new task from scratch regardless of their accumulated experience. We introduce Experiential Reflective Learning (ERL), a simple self-improvement framework that enables rapid environment adaptation through experiential learning. ERL reflects on task trajectories and outcomes to generate heuristics, capturing actionable lessons that transfer across tasks. At test time, relevant heuristics are retrieved based on the current task and injected into the agent's context to guide execution. On the Gaia2 benchmark, ERL improves success rate by 7.8% over a ReAct baseline, with large gains in task completion reliability, and outperforms prior experiential learning methods. Through systematic ablations, we find that selective retrieval is essential and that heuristics provide more transferable abstractions than few-shot trajectory prompting. These results demonstrate that reflecting on single-attempt experiences to extract transferable heuristics enables effective agent self-improvement.

The pursuit of artificial agents that can learn to master complex environments has led to remarkable successes, yet prevailing deep reinforcement learning methods often rely on immense experience, encoding their knowledge opaquely within neural network weights. We propose a different paradigm, one in which an agent learns to play by reasoning and planning. We introduce Cogito, ergo ludo (CEL), a novel agent architecture that leverages a Large Language Model (LLM) to build an explicit, language-based understanding of its environment's mechanics and its own strategy. Starting from a tabula rasa state with no prior knowledge (except action set), CEL operates on a cycle of interaction and reflection. After each episode, the agent analyzes its complete trajectory to perform two concurrent learning processes: Rule Induction, where it refines its explicit model of the environment's dynamics, and Strategy and Playbook Summarization, where it distills experiences into an actionable strategic playbook. We evaluate CEL on diverse grid-world tasks (i.e., Minesweeper, Frozen Lake, and Sokoban), and show that the CEL agent successfully learns to master these games by autonomously discovering their rules and developing effective policies from sparse rewards. Ablation studies confirm that the iterative process is critical for sustained learning. Our work demonstrates a path toward more general and interpretable agents that not only act effectively but also build a transparent and improving model of their world through explicit reasoning on raw experience.

Experience intervention in web agents emerges as a promising technical paradigm, enhancing agent interaction capabilities by providing valuable insights from accumulated experiences. However, existing methods predominantly inject experience passively as global context before task execution, struggling to adapt to dynamically changing contextual observations during agent-environment interaction. We propose ExpSeek, which shifts experience toward step-level proactive seeking: (1) estimating step-level entropy thresholds to determine intervention timing using the model's intrinsic signals; (2) designing step-level tailor-designed experience content. Experiments on Qwen3-8B and 32B models across four challenging web agent benchmarks demonstrate that ExpSeek achieves absolute improvements of 9.3% and 7.5%, respectively. Our experiments validate the feasibility and advantages of entropy as a self-triggering signal, reveal that even a 4B small-scale experience model can significantly boost the performance of larger agent models.

Existing evaluations of foundation models, including recent human-centric approaches, fail to capture what truly matters: user's experience during interaction. Current methods treat evaluation as a matter of output correctness alone, overlooking that user satisfaction emerges from the interplay between response quality and interaction, which limits their ability to account for the mechanisms underlying user experience. To address this gap, we introduce QoNext, the first framework that adapts Quality of Experience (QoE) principles from networking and multimedia to the assessment of foundation models. QoNext identifies experiential factors that shape user experience and incorporates them into controlled experiments, where human ratings are collected under varied configurations. From these studies we construct a QoE-oriented database and train predictive models that estimate perceived user experience from measurable system parameters. Our results demonstrate that QoNext not only enables proactive and fine-grained evaluation but also provides actionable guidance for productized services of optimizing foundation models in practice.

Learning how to do things from trial and error in real time is a hallmark of biological intelligence, yet most LLM-based agents lack mechanisms to acquire procedural knowledge after deployment. We propose Procedural Recall for Agents with eXperiences Indexed by State (PRAXIS), a lightweight post-training learning mechanism that stores the consequences of actions and retrieves them by jointly matching environmental and internal states of past episodes to the current state. PRAXIS augments agentic action selection with retrieved state-action-result exemplars that are generated in real time. When evaluated on the REAL web browsing benchmark, PRAXIS improves task completion accuracy, reliability, and cost efficiency across different foundation model backbones, and shows preliminary generalization to unseen tasks in similar environments. These results demonstrate that PRAXIS enables the practical adoption of AI agents in fast-evolving stateful environments by helping them learn new procedures effectively.

Can world knowledge learned by large language models (LLMs) be used to act in interactive environments? In this paper, we investigate the possibility of grounding high-level tasks, expressed in natural language (e.g. "make breakfast"), to a chosen set of actionable steps (e.g. "open fridge"). While prior work focused on learning from explicit step-by-step examples of how to act, we surprisingly find that if pre-trained LMs are large enough and prompted appropriately, they can effectively decompose high-level tasks into mid-level plans without any further training. However, the plans produced naively by LLMs often cannot map precisely to admissible actions. We propose a procedure that conditions on existing demonstrations and semantically translates the plans to admissible actions. Our evaluation in the recent VirtualHome environment shows that the resulting method substantially improves executability over the LLM baseline. The conducted human evaluation reveals a trade-off between executability and correctness but shows a promising sign towards extracting actionable knowledge from language models. Website at https://huangwl18.github.io/language-planner

Reinforcement learning (RL) agents improve through trial-and-error, but when reward is sparse and the agent cannot discover successful action sequences, learning stagnates. This has been a notable problem in training deep RL agents to perform web-based tasks, such as booking flights or replying to emails, where a single mistake can ruin the entire sequence of actions. A common remedy is to "warm-start" the agent by pre-training it to mimic expert demonstrations, but this is prone to overfitting. Instead, we propose to constrain exploration using demonstrations. From each demonstration, we induce high-level "workflows" which constrain the allowable actions at each time step to be similar to those in the demonstration (e.g., "Step 1: click on a textbox; Step 2: enter some text"). Our exploration policy then learns to identify successful workflows and samples actions that satisfy these workflows. Workflows prune out bad exploration directions and accelerate the agent's ability to discover rewards. We use our approach to train a novel neural policy designed to handle the semi-structured nature of websites, and evaluate on a suite of web tasks, including the recent World of Bits benchmark. We achieve new state-of-the-art results, and show that workflow-guided exploration improves sample efficiency over behavioral cloning by more than 100x.

Automating real-world software engineering tasks remains challenging for large language model (LLM)-based agents due to the need for long-horizon reasoning over large, evolving codebases and making consistent decisions across interdependent actions. Existing approaches typically rely on static prompting strategies or handcrafted heuristics to select actions such as code editing, file navigation, and test execution, but they lack fine-grained feedback on intermediate decisions. This leads to inefficient exploration, error propagation, and brittle solution trajectories. To address this limitation, we propose SWE-Shepherd, a framework that introduces Process Reward Models (PRMs) to provide dense, step-level supervision for repository-level code agents. Using trajectories from SWE-Bench, we construct an action-level reward dataset and train a lightweight reward model on a base LLM to estimate the usefulness of intermediate actions. During inference, the PRM evaluates candidate actions and guides the agent toward higher-reward decisions without requiring full reinforcement learning. Experiments on SWE-Bench Verified demonstrate improved interaction efficiency and action quality, while also highlighting challenges in aligning intermediate rewards with final task success.

Computer-use agents that combine GUI interaction with structured API calls via the Model Context Protocol (MCP) show promise for automating software tasks. However, existing approaches lack a principled understanding of how agents should balance these two modalities and how to enable iterative self-improvement across diverse applications. We formulate MCP-GUI interplay as a unified hybrid policy learning problem where the agent learns when each modality provides complementary advantages, and show that distillation and experience augmentation target fundamentally different failure modes - requiring application-aware mechanism selection. Built on this formulation, we propose a self-evolving framework with a fully automatic pipeline that orchestrates automatic environment generation and validation, trajectory collection, gap-driven task synthesis, and quality-filtered training - all without manual intervention. A key innovation is our experience bank, which accumulates LLM-learned rules from trajectory comparison, enabling inference-time improvement without fine-tuning. Systematic cross-application analysis across three desktop applications reveals that the optimal strategy depends on MCP-GUI composition: distillation achieves 77.8\% pass rate on MCP-dominant tasks (+17.8pp), while the experience bank excels on GUI-intensive tasks (+10.0pp).

Large recommendation models (LRMs) are fundamental to the multi-billion dollar online advertising industry, processing massive datasets of hundreds of billions of examples before transitioning to continuous online training to adapt to rapidly changing user behavior. The massive scale of data directly impacts both computational costs and the speed at which new methods can be evaluated (R&D velocity). This paper presents actionable principles and high-level frameworks to guide practitioners in optimizing training data requirements. These strategies have been successfully deployed in Google's largest Ads CTR prediction models and are broadly applicable beyond LRMs. We outline the concept of data convergence, describe methods to accelerate this convergence, and finally, detail how to optimally balance training data volume with model size.

Mechanistic Interpretability (MI) has emerged as a vital approach to demystify the opaque decision-making of Large Language Models (LLMs). However, existing reviews primarily treat MI as an observational science, summarizing analytical insights while lacking a systematic framework for actionable intervention. To bridge this gap, we present a practical survey structured around the pipeline: "Locate, Steer, and Improve." We formally categorize Localizing (diagnosis) and Steering (intervention) methods based on specific Interpretable Objects to establish a rigorous intervention protocol. Furthermore, we demonstrate how this framework enables tangible improvements in Alignment, Capability, and Efficiency, effectively operationalizing MI as an actionable methodology for model optimization. The curated paper list of this work is available at https://github.com/rattlesnakey/Awesome-Actionable-MI-Survey.

Evaluating web usability typically requires time-consuming user studies and expert reviews, which often limits iteration speed during product development, especially for small teams and agile workflows. We present Avenir-UX, a user-experience evaluation agent that simulates user behavior on websites and produces standardized usability. Unlike traditional tools that rely on DOM parsing, Avenir-UX grounds actions and observations, enabling it to interact with real web pages end-to-end while maintaining a coherent trace of the user journey. Building on Avenir-Web, our system pairs this robust interaction with simulated user behavior profiles and a structured evaluation protocol that integrates the System Usability Scale (SUS), step-wise Single Ease Questions (SEQ), and concurrent Think Aloud. Subsequently, a comprehensive User Experience (UX) report will be generated. We discuss the architecture of Avenir-UX and illustrate how its multimodal grounding improves robustness for web-based interaction and UX evaluation scenarios, paving the way for a new era of continuous, scalable, and data-driven usability testing that empowers every developer to build web interfaces that are usable. Code is available at: https://github.com/Onflow-AI/Avenir-UX

Reinforcement learning can train LLM agents from sparse task rewards, but long-horizon credit assignment remains challenging: a single success-or-failure signal must be distributed across many actions. Existing methods rely on trajectory-level rewards or proxy signals, without fully leveraging per-step environmental feedback. Multi-turn agent settings are underexplored, where feedback can include error messages, page changes, observations, or reference trajectories. We systematically study five feedback sources and two insertion granularities and introduce SERL, a selective environment-reweighted learning framework. SERL uses the task reward to determine update direction, while environment feedback adjusts placement and magnitude, focusing on critical actions. On ALFWorld and WebShop, SERL achieves 90.0% and 80.1% success, outperforming strong RL and distillation baselines. Analysis shows that grounded, action-relevant feedback at meaningful points consistently outperforms indiscriminate use of longer or richer context.

Recent studies have shown that carefully designed workflows coordinating large language models(LLMs) significantly enhance task-solving capabilities compared to using a single model. While an increasing number of works focus on autonomous workflow construction, most existing approaches rely solely on historical experience, leading to limitations in efficiency and adaptability. We argue that while historical experience is valuable, workflow construction should also flexibly respond to the unique characteristics of each task. To this end, we propose an a priori dynamic framework for automated workflow construction. Our framework first leverages Q-table learning to optimize the decision space, guiding agent decisions and enabling effective use of historical experience. At the same time, agents evaluate the current task progress and make a priori decisions regarding the next executing agent, allowing the system to proactively select the more suitable workflow structure for each given task. Additionally, we incorporate mechanisms such as cold-start initialization, early stopping, and pruning to further improve system efficiency. Experimental evaluations on four benchmark datasets demonstrate the feasibility and effectiveness of our approach. Compared to state-of-the-art baselines, our method achieves an average improvement of 4.05%, while reducing workflow construction and inference costs to only 30.68%-48.31% of those required by existing methods.

Large language model agents have exhibited exceptional performance across a range of complex interactive tasks. Recent approaches have utilized tuning with expert trajectories to enhance agent performance, yet they primarily concentrate on outcome rewards, which may lead to errors or suboptimal actions due to the absence of process supervision signals. In this paper, we introduce the Iterative step-level Process Refinement (IPR) framework, which provides detailed step-by-step guidance to enhance agent training. Specifically, we adopt the Monte Carlo method to estimate step-level rewards. During each iteration, the agent explores along the expert trajectory and generates new actions. These actions are then evaluated against the corresponding step of expert trajectory using step-level rewards. Such comparison helps identify discrepancies, yielding contrastive action pairs that serve as training data for the agent. Our experiments on three complex agent tasks demonstrate that our framework outperforms a variety of strong baselines. Moreover, our analytical findings highlight the effectiveness of IPR in augmenting action efficiency and its applicability to diverse models.

Reward-guided search methods have demonstrated strong potential in enhancing tool-using agents by effectively guiding sampling and exploration over complex action spaces. As a core design, those search methods utilize process reward models (PRMs) to provide step-level rewards, enabling more fine-grained monitoring. However, there is a lack of systematic and reliable evaluation benchmarks for PRMs in tool-using settings. In this paper, we introduce ToolPRMBench, a large-scale benchmark specifically designed to evaluate PRMs for tool-using agents. ToolPRMBench is built on top of several representative tool-using benchmarks and converts agent trajectories into step-level test cases. Each case contains the interaction history, a correct action, a plausible but incorrect alternative, and relevant tool metadata. We respectively utilize offline sampling to isolate local single-step errors and online sampling to capture realistic multi-step failures from full agent rollouts. A multi-LLM verification pipeline is proposed to reduce label noise and ensure data quality. We conduct extensive experiments across large language models, general PRMs, and tool-specialized PRMs on ToolPRMBench. The results reveal clear differences in PRM effectiveness and highlight the potential of specialized PRMs for tool-using. Code and data will be released at https://github.com/David-Li0406/ToolPRMBench.

This paper introduces the Opus Prompt Intention Framework, designed to improve complex Workflow Generation with instruction-tuned Large Language Models (LLMs). We propose an intermediate Intention Capture layer between user queries and Workflow Generation, implementing the Opus Workflow Intention Framework, which consists of extracting Workflow Signals from user queries, interpreting them into structured Workflow Intention objects, and generating Workflows based on these Intentions. Our results show that this layer enables LLMs to produce logical and meaningful outputs that scale reliably as query complexity increases. On a synthetic benchmark of 1,000 multi-intent query-Workflow(s) pairs, applying the Opus Prompt Intention Framework to Workflow Generation yields consistent improvements in semantic Workflow similarity metrics. In this paper, we introduce the Opus Prompt Intention Framework by applying the concepts of Workflow Signal and Workflow Intention to LLM-driven Workflow Generation. We present a reproducible, customizable LLM-based Intention Capture system to extract Workflow Signals and Workflow Intentions from user queries. Finally, we provide empirical evidence that the proposed system significantly improves Workflow Generation quality compared to direct generation from user queries, particularly in cases of Mixed Intention Elicitation.

Large Language Model (LLM) Agents have recently garnered increasing interest yet they are limited in their ability to learn from trial and error, a key element of intelligent behavior. In this work, we argue that the capacity to learn new actions from experience is fundamental to the advancement of learning in LLM agents. While humans naturally expand their action spaces and develop skills through experiential learning, LLM agents typically operate within fixed action spaces, limiting their potential for growth. To address these challenges, our study explores open-action learning for language agents. We introduce a framework LearnAct with an iterative learning strategy to create and improve actions in the form of Python functions. In each iteration, LLM revises and updates the currently available actions based on the errors identified in unsuccessful training tasks, thereby enhancing action effectiveness. Our experimental evaluations across Robotic Planning and Alfworld environments reveal that after learning on a few training task instances, our approach to open-action learning markedly improves agent performance for the type of task (by 32 percent in AlfWorld compared to ReAct+Reflexion, for instance) highlighting the importance of experiential action learning in the development of more intelligent LLM agents.

In recent years, social media users have spent significant amounts of time on short-form video platforms. As a result, established platforms in other domains, such as e-commerce, have begun introducing short-form video content to engage users and increase their time spent on the platform. The success of these experiences is due not only to the content itself but also to a unique UI innovation: instead of offering users a list of choices to click, platforms actively recommend content for users to watch one at a time. This creates new challenges for recommender systems, especially when launching a new video experience. Beyond the limited interaction data, immersive feed experiences introduce stronger position bias due to the UI and duration bias when optimizing for watch-time, as models tend to favor shorter videos. These issues, together with the feedback loop inherent in recommender systems, make it difficult to build effective solutions. In this paper, we highlight the challenges faced when introducing a new short-form video experience and present our experience showing that, even with sufficient video interaction data, it can be more beneficial to leverage a video retrieval system using a fine-tuned multimodal vision-language model to overcome these challenges. This approach demonstrated greater effectiveness compared to conventional supervised learning methods in online experiments conducted on our e-commerce platform.

Real-time detection and mitigation of technical anomalies are critical for large-scale cloud-native services, where even minutes of downtime can result in massive financial losses and diminished user trust. While customer incidents serve as a vital signal for discovering risks missed by monitoring, extracting actionable intelligence from this data remains challenging due to extreme noise, high throughput, and semantic complexity of diverse business lines. In this paper, we present TingIS, an end-to-end system designed for enterprise-grade incident discovery. At the core of TingIS is a multi-stage event linking engine that synergizes efficient indexing techniques with Large Language Models (LLMs) to make informed decisions on event merging, enabling the stable extraction of actionable incidents from just a handful of diverse user descriptions. This engine is complemented by a cascaded routing mechanism for precise business attribution and a multi-dimensional noise reduction pipeline that integrates domain knowledge, statistical patterns, and behavioral filtering. Deployed in a production environment handling a peak throughput of over 2,000 messages per minute and 300,000 messages per day, TingIS achieves a P90 alert latency of 3.5 minutes and a 95\% discovery rate for high-priority incidents. Benchmarks constructed from real-world data demonstrate that TingIS significantly outperforms baseline methods in routing accuracy, clustering quality, and Signal-to-Noise Ratio.

User experience (UX) is a part of human-computer interaction (HCI) research and focuses on increasing intuitiveness, transparency, simplicity, and trust for system users. Most of the UX research for machine learning (ML) or natural language processing (NLP) focuses on a data-driven methodology, i.e., it fails to focus on users' requirements, and engages domain users mainly for usability evaluation. Moreover, more typical UX methods tailor the systems towards user usability, unlike learning about the user needs first. The paper proposes a methodology for integrating generative UX research into developing domain NLP applications. Generative UX research employs domain users at the initial stages of prototype development, i.e., ideation and concept evaluation, and the last stage for evaluating the change in user value. In the case study, we report the full-cycle prototype development of a domain-specific semantic search for daily operations in the process industry. Our case study shows that involving domain experts increases their interest and trust in the final NLP application. Moreover, we show that synergetic UX+NLP research efficiently considers data- and user-driven opportunities and constraints, which can be crucial for NLP applications in narrow domains

Scientific Deep Research (DR) agents answer user queries by synthesizing research papers into multi-section reports. User feedback can improve their utility, but existing protocols only score the final report, making it hard to study and learn which intermediate actions DR agents should take to improve reports. We collect DRACULA, the first dataset with user feedback on intermediate actions for DR. Over five weeks, nineteen expert CS researchers ask queries to a DR system that proposes actions (e.g., "Add a section on datasets"). Our users select actions they prefer, then judge whether an output report applied their selections successfully, yielding 8,103 action preferences and 5,230 execution judgments. After confirming a DR agent can execute DRACULA's actions, we study the predictability of user-preferred actions via simulation-how well LLMs predict the actions users select-a step toward learning to generate useful actions. We discover: (1) LLM judges initially struggle to predict action selections, but improve most when using a user's full selection history, rather than self-reported or extrapolated user context signals; (2) Users' selections for the same query differ based on unstated goals, bottlenecking simulation and motivating affordances that let users steer reports; and (3) Our simulation results inform an online intervention that generates new actions based on the user's past interactions, which users pick most often in follow-up studies. Overall, while work extensively studies execution, DRACULA reveals a key challenge is deciding which actions to execute in the first place. We open-source DRACULA's study design, user feedback, and simulation tasks to spur future work on action feedback for long-horizon agents.

Dealing with sparse rewards is one of the biggest challenges in Reinforcement Learning (RL). We present a novel technique called Hindsight Experience Replay which allows sample-efficient learning from rewards which are sparse and binary and therefore avoid the need for complicated reward engineering. It can be combined with an arbitrary off-policy RL algorithm and may be seen as a form of implicit curriculum. We demonstrate our approach on the task of manipulating objects with a robotic arm. In particular, we run experiments on three different tasks: pushing, sliding, and pick-and-place, in each case using only binary rewards indicating whether or not the task is completed. Our ablation studies show that Hindsight Experience Replay is a crucial ingredient which makes training possible in these challenging environments. We show that our policies trained on a physics simulation can be deployed on a physical robot and successfully complete the task.

Recent years, multimodal models have made remarkable strides and pave the way for intelligent browser use agents. However, when solving tasks on real world webpages in multi-turn, long-horizon trajectories, current agents still suffer from disordered action sequencing and excessive trial and error during execution. This paper introduces Recon-Act, a self-evolving multi-agent framework grounded in Reconnaissance-Action behavioral paradigm. The system comprises a Reconnaissance Team and an Action Team: the former conducts comparative analysis and tool generation, while the latter handles intent decomposition, tool orchestration, and execution. By contrasting the erroneous trajectories with successful ones, the Reconnaissance Team infers remedies, and abstracts them into a unified notion of generalized tools, either expressed as hints or as rule-based codes, and register to the tool archive in real time. The Action Team reinference the process empowered with these targeting tools, thus establishing a closed-loop training pipeline of data-tools-action-feedback. Following the 6 level implementation roadmap proposed in this work, we have currently reached Level 3 (with limited human-in-the-loop intervention). Leveraging generalized tools obtained through reconnaissance, Recon-Act substantially improves adaptability to unseen websites and solvability on long-horizon tasks, and achieves state-of-the-art performance on the challenging VisualWebArena dataset.

This paper introduces a pioneering approach to artificial intelligence research, embodied in our O1 Replication Journey. In response to the announcement of OpenAI's groundbreaking O1 model, we embark on a transparent, real-time exploration to replicate its capabilities while reimagining the process of conducting and communicating AI research. Our methodology addresses critical challenges in modern AI research, including the insularity of prolonged team-based projects, delayed information sharing, and the lack of recognition for diverse contributions. By providing comprehensive, real-time documentation of our replication efforts, including both successes and failures, we aim to foster open science, accelerate collective advancement, and lay the groundwork for AI-driven scientific discovery. Our research progress report diverges significantly from traditional research papers, offering continuous updates, full process transparency, and active community engagement throughout the research journey. Technologically, we proposed the journey learning paradigm, which encourages models to learn not just shortcuts, but the complete exploration process, including trial and error, reflection, and backtracking. With only 327 training samples and without any additional tricks, journey learning outperformed conventional supervised learning by over 8\% on the MATH dataset, demonstrating its extremely powerful potential. We believe this to be the most crucial component of O1 technology that we have successfully decoded. We share valuable resources including technical hypotheses and insights, cognitive exploration maps, custom-developed tools, etc at https://github.com/GAIR-NLP/O1-Journey.

In this work, we introduce a novel approach that equips LLM agents with introspection, enhancing consistency and adaptability in solving complex tasks. Our approach prompts LLM agents to decompose a given task into manageable subtasks (i.e., to make a plan), and to continuously introspect upon the suitability and results of their actions. We implement a three-fold introspective intervention: 1) anticipatory reflection on potential failures and alternative remedy before action execution, 2) post-action alignment with subtask objectives and backtracking with remedy to ensure utmost effort in plan execution, and 3) comprehensive review upon plan completion for future strategy refinement. By deploying and experimenting with this methodology - a zero-shot approach - within WebArena for practical tasks in web environments, our agent demonstrates superior performance over existing zero-shot methods. The experimental results suggest that our introspection-driven approach not only enhances the agent's ability to navigate unanticipated challenges through a robust mechanism of plan execution, but also improves efficiency by reducing the number of trials and plan revisions needed to achieve a task.

Large language models are increasingly used as programming agents for repository level software engineering tasks. While recent benchmarks evaluate correctness in realistic codebases, they largely treat tasks as independent and do not assess whether agents can reuse experience across related problems. As a result, the ability of agents to accumulate, retrieve, and apply prior experience, as well as the efficiency gains from such reuse, remains difficult to measure. We introduce SWE-ContextBench, a benchmark designed to explicitly evaluate experience reuse in programming agents. Built on SWE-Bench Lite, SWE-ContextBench augments 300 base tasks with 99 related tasks derived from real dependency and reference relationships among GitHub issues and pull requests, forming task sequences with shared context. The benchmark evaluates agents along three complementary dimensions: prediction accuracy, time efficiency, and cost efficiency. Using SWE-ContextBench, we study multiple experience reuse settings, including oracle guided and autonomous retrieval, as well as full execution trajectories and compact summaries. Our results show that correctly selected summarized experience improves resolution accuracy and substantially reduces runtime and token cost, particularly on harder tasks. In contrast, unfiltered or incorrectly selected experience provides limited or negative benefits. These findings highlight the importance of experience representation and retrieval quality, and position SWE-ContextBench as a principled benchmark for studying experience reuse in programming agents.

This paper introduces the Multi-Step Action Model (MSAM), a closed-source AI model designed by Empsing to address challenges hindering AI adoption in enterprises. Through a holistic examination, this paper explores MSAM's foundational principles, design architecture, and future trajectory. It evaluates MSAM's performance via rigorous testing methodologies and envisions its potential impact on advancing AI adoption within organizations.

This paper proposes an approach to analyze an event log of a business process in order to generate case-level recommendations of treatments that maximize the probability of a given outcome. Users classify the attributes in the event log into controllable and non-controllable, where the former correspond to attributes that can be altered during an execution of the process (the possible treatments). We use an action rule mining technique to identify treatments that co-occur with the outcome under some conditions. Since action rules are generated based on correlation rather than causation, we then use a causal machine learning technique, specifically uplift trees, to discover subgroups of cases for which a treatment has a high causal effect on the outcome after adjusting for confounding variables. We test the relevance of this approach using an event log of a loan application process and compare our findings with recommendations manually produced by process mining experts.

Generative AI agents equate understanding with resolving explicit queries, an assumption that confines interaction to what users can articulate. This assumption breaks down when users themselves lack awareness of what is missing, risky, or worth considering. In such conditions, proactivity is not merely an efficiency enhancement, but an epistemic necessity. We refer to this condition as epistemic incompleteness: where progress depends on engaging with unknown unknowns for effective partnership. Existing approaches to proactivity remain narrowly anticipatory, extrapolating from past behavior and presuming that goals are already well defined, thereby failing to support users meaningfully. However, surfacing possibilities beyond a user's current awareness is not inherently beneficial. Unconstrained proactive interventions can misdirect attention, overwhelm users, or introduce harm. Proactive agents, therefore, require behavioral grounding: principled constraints on when, how, and to what extent an agent should intervene. We advance the position that generative proactivity must be grounded both epistemically and behaviorally. Drawing on the philosophy of ignorance and research on proactive behavior, we argue that these theories offer critical guidance for designing agents that can engage responsibly and foster meaningful partnerships.

Multimodal large language models (MLLMs) have made significant progress in mobile agent development, yet their capabilities are predominantly confined to a reactive paradigm, where they merely execute explicit user commands. The emerging paradigm of proactive intelligence, where agents autonomously anticipate needs and initiate actions, represents the next frontier for mobile agents. However, its development is critically bottlenecked by the lack of benchmarks that can address real-world complexity and enable objective, executable evaluation. To overcome these challenges, we introduce ProactiveMobile, a comprehensive benchmark designed to systematically advance research in this domain. ProactiveMobile formalizes the proactive task as inferring latent user intent across four dimensions of on-device contextual signals and generating an executable function sequence from a comprehensive function pool of 63 APIs. The benchmark features over 3,660 instances of 14 scenarios that embrace real-world complexity through multi-answer annotations. To ensure quality, a team of 30 experts conducts a final audit of the benchmark, verifying factual accuracy, logical consistency, and action feasibility, and correcting any non-compliant entries. Extensive experiments demonstrate that our fine-tuned Qwen2.5-VL-7B-Instruct achieves a success rate of 19.15%, outperforming o1 (15.71%) and GPT-5 (7.39%). This result indicates that proactivity is a critical competency widely lacking in current MLLMs, yet it is learnable, emphasizing the importance of the proposed benchmark for proactivity evaluation.

Obtaining reliable feedback from the environment is a fundamental capability for intelligent agents to evaluate the correctness of their actions and to accumulate reusable knowledge. However, most existing approaches rely on predefined measurements or fixed reward signals, which limits their applicability in open-ended and dynamic environments where new actions may require previously unknown forms of feedback. To address these limitations, this paper proposes an Actively Feedback Getting model, in which an AI agent proactively interacts with the environment to discover, screen, and verify feedback without relying on predefined measurements. Rather than assuming explicit feedback definitions, the proposed method exploits action-induced environmental differences to identify target feedback that is not specified in advance, based on the observation that actions inevitably produce measurable changes in the environment. In addition, a self-triggering mechanism, driven by internal objectives such as improved accuracy, precision, and efficiency, is introduced to autonomously plan and adjust actions, thereby enabling faster and more focused feedback acquisition without external commands. Experimental results demonstrate that the proposed active approach significantly improves the efficiency and robustness of factor identification.

This paper describes a real world deployment of a context-aware mobile app recommender system (RS) called Frappe. Utilizing a hybrid-approach, we conducted a large-scale app market deployment with 1000 Android users combined with a small-scale local user study involving 33 users. The resulting usage logs and subjective feedback enabled us to gather key insights into (1) context-dependent app usage and (2) the perceptions and experiences of end-users while interacting with context-aware mobile app recommendations. While Frappe performs very well based on usage-centric evaluation metrics insights from the small-scale study reveal some negative user experiences. Our results point to a number of actionable lessons learned specifically related to designing, deploying and evaluating mobile context-aware RS in-the-wild with real users.

Task-oriented dialogue is difficult in part because it involves understanding user intent, collecting information from the user, executing API calls, and generating helpful and fluent responses. However, for complex tasks one must also correctly do all of these things over multiple steps, and in a specific order. While large pre-trained language models can be fine-tuned end-to-end to create multi-step task-oriented dialogue agents that generate fluent text, our experiments confirm that this approach alone cannot reliably perform new multi-step tasks that are unseen during training. To address these limitations, we augment the dialogue contexts given to text2text transformers with known valid workflow names and action plans. Action plans consist of sequences of actions required to accomplish a task, and are encoded as simple sequences of keywords (e.g. verify-identity, pull-up-account, reset-password, etc.). We perform extensive experiments on the Action-Based Conversations Dataset (ABCD) with T5-small, base and large models, and show that such models: a) are able to more readily generalize to unseen workflows by following the provided plan, and b) are able to generalize to executing unseen actions if they are provided in the plan. In contrast, models are unable to fully accomplish new multi-step tasks when they are not provided action plan information, even when given new valid workflow names.

The development of native computer-use agents (CUA) represents a significant leap in multimodal AI. However, their potential is currently bottlenecked by the constraints of static data scaling. Existing paradigms relying primarily on passive imitation of static datasets struggle to capture the intricate causal dynamics inherent in long-horizon computer tasks. In this work, we introduce EvoCUA, a native computer use agentic model. Unlike static imitation, EvoCUA integrates data generation and policy optimization into a self-sustaining evolutionary cycle. To mitigate data scarcity, we develop a verifiable synthesis engine that autonomously generates diverse tasks coupled with executable validators. To enable large-scale experience acquisition, we design a scalable infrastructure orchestrating tens of thousands of asynchronous sandbox rollouts. Building on these massive trajectories, we propose an iterative evolving learning strategy to efficiently internalize this experience. This mechanism dynamically regulates policy updates by identifying capability boundaries -- reinforcing successful routines while transforming failure trajectories into rich supervision through error analysis and self-correction. Empirical evaluations on the OSWorld benchmark demonstrate that EvoCUA achieves a success rate of 56.7%, establishing a new open-source state-of-the-art. Notably, EvoCUA significantly outperforms the previous best open-source model, OpenCUA-72B (45.0%), and surpasses leading closed-weights models such as UI-TARS-2 (53.1%). Crucially, our results underscore the generalizability of this approach: the evolving paradigm driven by learning from experience yields consistent performance gains across foundation models of varying scales, establishing a robust and scalable path for advancing native agent capabilities.

The growing capabilities of large language models (LLMs) in instruction-following and context-understanding lead to the era of agents with numerous applications. Among these, task planning agents have become especially prominent in realistic scenarios involving complex internal pipelines, such as context understanding, tool management, and response generation. However, existing benchmarks predominantly evaluate agent performance based on task completion as a proxy for overall effectiveness. We hypothesize that merely improving task completion is misaligned with maximizing user satisfaction, as users interact with the entire agentic process and not only the end result. To address this gap, we propose PIPA, a unified evaluation protocol that conceptualizes the behavioral process of interactive task planning agents within a partially observable Markov Decision Process (POMDP) paradigm. The proposed protocol offers a comprehensive assessment of agent performance through a set of atomic evaluation criteria, allowing researchers and practitioners to diagnose specific strengths and weaknesses within the agent's decision-making pipeline. Our analyses show that agents excel in different behavioral stages, with user satisfaction shaped by both outcomes and intermediate behaviors. We also highlight future directions, including systems that leverage multiple agents and the limitations of user simulators in task planning.

With advances in generative AI, there is increasing work towards creating autonomous agents that can manage daily tasks by operating user interfaces (UIs). While prior research has studied the mechanics of how AI agents might navigate UIs and understand UI structure, the effects of agents and their autonomous actions-particularly those that may be risky or irreversible-remain under-explored. In this work, we investigate the real-world impacts and consequences of UI actions by AI agents. We began by developing a taxonomy of the impacts of UI actions through a series of workshops with domain experts. Following this, we conducted a data synthesis study to gather realistic UI screen traces and action data that users perceive as impactful. We then used our impact categories to annotate our collected data and data repurposed from existing UI navigation datasets. Our quantitative evaluations of different large language models (LLMs) and variants demonstrate how well different LLMs can understand the impacts of UI actions that might be taken by an agent. We show that our taxonomy enhances the reasoning capabilities of these LLMs for understanding the impacts of UI actions, but our findings also reveal significant gaps in their ability to reliably classify more nuanced or complex categories of impact.

LLM-based agents often operate in a greedy, step-by-step manner, selecting actions solely based on the current observation without considering long-term consequences or alternative paths. This lack of foresight is particularly problematic in web environments, which are only partially observable-limited to browser-visible content (e.g., DOM and UI elements)-where a single misstep often requires complex and brittle navigation to undo. Without an explicit backtracking mechanism, agents struggle to correct errors or systematically explore alternative paths. Tree-search methods provide a principled framework for such structured exploration, but existing approaches lack mechanisms for safe backtracking, making them prone to unintended side effects. They also assume that all actions are reversible, ignoring the presence of irreversible actions-limitations that reduce their effectiveness in realistic web tasks. To address these challenges, we introduce WebOperator, a tree-search framework that enables reliable backtracking and strategic exploration. Our method incorporates a best-first search strategy that ranks actions by both reward estimates and safety considerations, along with a robust backtracking mechanism that verifies the feasibility of previously visited paths before replaying them, preventing unintended side effects. To further guide exploration, WebOperator generates action candidates from multiple, varied reasoning contexts to ensure diverse and robust exploration, and subsequently curates a high-quality action set by filtering out invalid actions pre-execution and merging semantically equivalent ones. Experimental results on WebArena and WebVoyager demonstrate the effectiveness of WebOperator. On WebArena, WebOperator achieves a state-of-the-art 54.6% success rate with gpt-4o, underscoring the critical advantage of integrating strategic foresight with safe execution.

Nowadays transformer-based Large Language Models (LLM) for code generation tasks usually apply sampling and filtering pipelines. Due to the sparse reward problem in code generation tasks caused by one-token incorrectness, transformer-based models will sample redundant programs till they find a correct one, leading to low efficiency. To overcome the challenge, we incorporate Experience Replay (ER) in the fine-tuning phase, where codes and programs produced are stored and will be replayed to give the LLM agent a chance to learn from past experiences. Based on the spirit of ER, we introduce a novel approach called BTP pipeline which consists of three phases: beam search sampling, testing phase, and prioritized experience replay phase. The approach makes use of failed programs collected by code models and replays programs with high Possibility and Pass-rate Prioritized value (P2Value) from the replay buffer to improve efficiency. P2Value comprehensively considers the possibility of transformers' output and pass rate and can make use of the redundant resources caused by the problem that most programs collected by LLMs fail to pass any tests. We empirically apply our approach in several LLMs, demonstrating that it enhances their performance in code generation tasks and surpasses existing baselines.

Experience-driven self-evolving agents aim to overcome the static nature of large language models by distilling reusable experience from past interactions, thus enabling adaptation to novel tasks at deployment time. This process places substantial demands on the foundation model's capacities for abstraction, generalization, and in-context learning. However, most existing studies focus primarily on system-level design choices, such as how experience is represented and managed, neglecting the inherent capabilities of the underlying model. While some recent works have started to optimize the experience utilization stage via reinforcement learning, they still fail to treat self-evolution as a unified process to be jointly optimized. To this end, we propose Evolving-RL, an efficient algorithmic framework that jointly improves the experience extraction and utilization capabilities required for self-evolution. Specifically, we center the learning process on experience extraction and evaluation, using the two supervisory signals derived from evaluation to optimize the extractor and solver separately and thus enable their coordinated co-evolution. Experiments on ALFWorld and Mind2Web show that Evolving-RL effectively enhances LLMs' ability to extract and reuse experience, leading to strong performance gains on out-of-distribution tasks (up to 98.7% relative improvement over the GRPO baseline on ALFWorld unseen tasks and 35.8% on Mind2Web), and these gains are fully unlocked only through the coordinated co-evolution of experience extraction and utilization. Furthermore, Evolving-RL inherently functions as an experience-augmented RL algorithm. By internalizing reusable experience patterns directly into model parameters, it achieves remarkable performance gains over standard baselines on both seen and unseen tasks, even in the absence of test-time experience accumulation.

Research agents have recently achieved significant progress in information seeking and synthesis across heterogeneous textual and visual sources. In this paper, we introduce MuSEAgent, a multimodal reasoning agent that enhances decision-making by extending the capabilities of research agents to discover and leverage stateful experiences. Rather than relying on trajectory-level retrieval, we propose a stateful experience learning paradigm that abstracts interaction data into atomic decision experiences through hindsight reasoning. These experiences are organized into a quality-filtered experience bank that supports policy-driven experience retrieval at inference time. Specifically, MuSEAgent enables adaptive experience exploitation through complementary wide- and deep-search strategies, allowing the agent to dynamically retrieve multimodal guidance across diverse compositional semantic viewpoints. Extensive experiments demonstrate that MuSEAgent consistently outperforms strong trajectory-level experience retrieval baselines on both fine-grained visual perception and complex multimodal reasoning tasks. These results validate the effectiveness of stateful experience modeling in improving multimodal agent reasoning.

Large language model (LLM)-based agents are widely deployed in user-facing services but remain error-prone in new tasks, tend to repeat the same failure patterns, and show substantial run-to-run variability. Fixing failures via environment-specific training or manual patching is costly and hard to scale. To enable self-evolving agents in user-facing service environments, we propose WISE-Flow, a workflow-centric framework that converts historical service interactions into reusable procedural experience by inducing workflows with prerequisite-augmented action blocks. At deployment, WISE-Flow aligns the agent's execution trajectory to retrieved workflows and performs prerequisite-aware feasibility reasoning to achieve state-grounded next actions. Experiments on ToolSandbox and τ^2-bench show consistent improvement across base models.

The increasing adoption of agentic workflows across diverse domains brings a critical need to scalably and systematically evaluate the complex traces these systems generate. Current evaluation methods depend on manual, domain-specific human analysis of lengthy workflow traces - an approach that does not scale with the growing complexity and volume of agentic outputs. Error analysis in these settings is further complicated by the interplay of external tool outputs and language model reasoning, making it more challenging than traditional software debugging. In this work, we (1) articulate the need for robust and dynamic evaluation methods for agentic workflow traces, (2) introduce a formal taxonomy of error types encountered in agentic systems, and (3) present a set of 148 large human-annotated traces (TRAIL) constructed using this taxonomy and grounded in established agentic benchmarks. To ensure ecological validity, we curate traces from both single and multi-agent systems, focusing on real-world applications such as software engineering and open-world information retrieval. Our evaluations reveal that modern long context LLMs perform poorly at trace debugging, with the best Gemini-2.5-pro model scoring a mere 11% on TRAIL. Our dataset and code are made publicly available to support and accelerate future research in scalable evaluation for agentic workflows.

We introduce QualityFlow, a dynamic agentic workflow for program synthesis. Given the English description of a programming problem and a set of unit tests, the model's goal is to synthesize the correct program that solves the problem and passes the tests. QualityFlow includes large language model (LLM) agents resembling a software development team, including code generation, testing, and self-debugging. We propose the LLM Quality Checker, which explicitly "imagines" whether the synthesized programs' execution would conform to the unit tests. The Quality Checks dynamically control the workflow, including actions to submit the final answer, clarify the problem statement, and revert previous workflow steps. Our experiments show that the Quality Checker can precisely accept any correct program, mitigate faulty synthesized tests, and prevent potential workflow deviation. QualityFlow establishes the state-of-the-art results on four program synthesis benchmarks: MBPP, HumanEval, and stricter evaluations from MBPP-EvalPlus and HumanEval-EvalPlus.

We present Seed1.8, a foundation model aimed at generalized real-world agency: going beyond single-turn prediction to multi-turn interaction, tool use, and multi-step execution. Seed1.8 keeps strong LLM and vision-language performance while supporting a unified agentic interface-search, code generation and execution, and GUI interaction. For deployment, it offers latency- and cost-aware inference, including configurable thinking modes and optimized visual encoding for images and video. We report evaluations on standard benchmarks and application-aligned workflows spanning foundational skills, multimodal understanding, and agentic behavior. Seed1.8 is released to support further research and development on interactive, real-world use cases.

This paper introduces Opus, a novel framework for generating and optimizing Workflows tailored to complex Business Process Outsourcing (BPO) use cases, focusing on cost reduction and quality enhancement while adhering to established industry processes and operational constraints. Our approach generates executable Workflows from Intention, defined as the alignment of Client Input, Client Output, and Process Context. These Workflows are represented as Directed Acyclic Graphs (DAGs), with nodes as Tasks consisting of sequences of executable Instructions, including tools and human expert reviews. We adopt a two-phase methodology: Workflow Generation and Workflow Optimization. In the Generation phase, Workflows are generated using a Large Work Model (LWM) informed by a Work Knowledge Graph (WKG) that encodes domain-specific procedural and operational knowledge. In the Optimization phase, Workflows are transformed into Workflow Graphs (WFGs), where optimal Workflows are determined through path optimization. Our experiments demonstrate that state-of-the-art Large Language Models (LLMs) face challenges in reliably retrieving detailed process data as well as generating industry-compliant workflows. The key contributions of this paper include: - The integration of a Work Knowledge Graph (WKG) into a Large Work Model (LWM), enabling the generation of context-aware, semantically aligned, structured and auditable Workflows. - A two-phase approach that combines Workflow Generation from Intention with graph-based Workflow Optimization. - Opus Alpha 1 Large and Opus Alpha 1 Small, models that outperform state-of-the-art LLMs by 38\% and 29\% respectively in Workflow Generation for a Medical Coding use case.

Autonomous agents powered by large language models (LLMs) show significant potential for achieving high autonomy in various scenarios such as software development. Recent research has shown that LLM agents can leverage past experiences to reduce errors and enhance efficiency. However, the static experience paradigm, reliant on a fixed collection of past experiences acquired heuristically, lacks iterative refinement and thus hampers agents' adaptability. In this paper, we introduce the Iterative Experience Refinement framework, enabling LLM agents to refine experiences iteratively during task execution. We propose two fundamental patterns: the successive pattern, refining based on nearest experiences within a task batch, and the cumulative pattern, acquiring experiences across all previous task batches. Augmented with our heuristic experience elimination, the method prioritizes high-quality and frequently-used experiences, effectively managing the experience space and enhancing efficiency. Extensive experiments show that while the successive pattern may yield superior results, the cumulative pattern provides more stable performance. Moreover, experience elimination facilitates achieving better performance using just 11.54% of a high-quality subset.

Tool-calling agents are increasingly deployed in real-world customer-facing workflows. Yet most studies on tool-calling agents focus on idealized settings with general, fixed, and well-specified tasks. In real-world applications, user requests are often (1) ambiguous, (2) changing over time, or (3) infeasible due to policy constraints, and training and evaluation data that cover these diverse, complex interaction patterns remain under-represented. To bridge the gap, we present Trajectory2Task, a verifiable data generation pipeline for studying tool use at scale under three realistic user scenarios: ambiguous intent, changing intent, and infeasible intents. The pipeline first conducts multi-turn exploration to produce valid tool-call trajectories. It then converts these trajectories into user-facing tasks with controlled intent adaptations. This process yields verifiable task that support closed-loop evaluation and training. We benchmark seven state-of-the-art LLMs on the generated complex user scenario tasks and observe frequent failures. Finally, using successful trajectories obtained from task rollouts, we fine-tune lightweight LLMs and find consistent improvements across all three conditions, along with better generalization to unseen tool-use domains, indicating stronger general tool-calling ability.

Deep research -- producing comprehensive, citation-grounded reports by searching and synthesizing information from hundreds of live web sources -- marks an important frontier for agentic systems. To rigorously evaluate this ability, four principles are essential: tasks should be (1) user-centric, reflecting realistic information needs, (2) dynamic, requiring up-to-date information beyond parametric knowledge, (3) unambiguous, ensuring consistent interpretation across users, and (4) multi-faceted and search-intensive, requiring search over numerous web sources and in-depth analysis. Existing benchmarks fall short of these principles, often focusing on narrow domains or posing ambiguous questions that hinder fair comparison. Guided by these principles, we introduce LiveResearchBench, a benchmark of 100 expert-curated tasks spanning daily life, enterprise, and academia, each requiring extensive, dynamic, real-time web search and synthesis. Built with over 1,500 hours of human labor, LiveResearchBench provides a rigorous basis for systematic evaluation. To evaluate citation-grounded long-form reports, we introduce DeepEval, a comprehensive suite covering both content- and report-level quality, including coverage, presentation, citation accuracy and association, consistency and depth of analysis. DeepEval integrates four complementary evaluation protocols, each designed to ensure stable assessment and high agreement with human judgments. Using LiveResearchBench and DeepEval, we conduct a comprehensive evaluation of 17 frontier deep research systems, including single-agent web search, single-agent deep research, and multi-agent systems. Our analysis reveals current strengths, recurring failure modes, and key system components needed to advance reliable, insightful deep research.

The developments in the field of generative AI has brought a lot of opportunities for companies, for instance to improve efficiency in customer service and automating tasks. PostNL, the biggest parcel and E-commerce corporation of the Netherlands wants to use generative AI to enhance the communication around track and trace of parcels. During the internship a Minimal Viable Product (MVP) is created to showcase the value of using generative AI technologies, to enhance parcel tracking, analyzing the parcel's journey and being able to communicate about it in an easy to understand manner. The primary goal was to develop an in-house LLM-based system, reducing dependency on external platforms and establishing the feasibility of a dedicated generative AI team within the company. This multi-agent LLM based system aimed to construct parcel journey stories and identify logistical disruptions with heightened efficiency and accuracy. The research involved deploying a sophisticated AI-driven communication system, employing Retrieval-Augmented Generation (RAG) for enhanced response precision, and optimizing large language models (LLMs) tailored to domain specific tasks. The MVP successfully implemented a multi-agent open-source LLM system, called SuperTracy. SuperTracy is capable of autonomously managing a broad spectrum of user inquiries and improving internal knowledge handling. Results and evaluation demonstrated technological innovation and feasibility, notably in communication about the track and trace of a parcel, which exceeded initial expectations. These advancements highlight the potential of AI-driven solutions in logistics, suggesting many opportunities for further refinement and broader implementation within PostNL operational framework.

Agents powered by large language models have shown remarkable abilities in solving complex tasks. However, most agent systems remain reactive, limiting their effectiveness in scenarios requiring foresight and autonomous decision-making. In this paper, we tackle the challenge of developing proactive agents capable of anticipating and initiating tasks without explicit human instructions. We propose a novel data-driven approach for this problem. Firstly, we collect real-world human activities to generate proactive task predictions. These predictions are then labeled by human annotators as either accepted or rejected. The labeled data is used to train a reward model that simulates human judgment and serves as an automatic evaluator of the proactiveness of LLM agents. Building on this, we develop a comprehensive data generation pipeline to create a diverse dataset, ProactiveBench, containing 6,790 events. Finally, we demonstrate that fine-tuning models with the proposed ProactiveBench can significantly elicit the proactiveness of LLM agents. Experimental results show that our fine-tuned model achieves an F1-Score of 66.47% in proactively offering assistance, outperforming all open-source and close-source models. These results highlight the potential of our method in creating more proactive and effective agent systems, paving the way for future advancements in human-agent collaboration.

Evaluating LLMs is challenging, as benchmark scores often fail to capture models' real-world usefulness. Instead, users often rely on ``vibe-testing'': informal experience-based evaluation, such as comparing models on coding tasks related to their own workflow. While prevalent, vibe-testing is often too ad hoc and unstructured to analyze or reproduce at scale. In this work, we study how vibe-testing works in practice and then formalize it to support systematic analysis. We first analyze two empirical resources: (1) a survey of user evaluation practices, and (2) a collection of in-the-wild model comparison reports from blogs and social media. Based on these resources, we formalize vibe-testing as a two-part process: users personalize both what they test and how they judge responses. We then introduce a proof-of-concept evaluation pipeline that follows this formulation by generating personalized prompts and comparing model outputs using user-aware subjective criteria. In experiments on coding benchmarks, we find that combining personalized prompts and user-aware evaluation can change which model is preferred, reflecting the role of vibe-testing in practice. These findings suggest that formalized vibe-testing can serve as a useful approach for bridging benchmark scores and real-world experience.

Large language model (LLM) agents have been applied to sequential decision-making tasks such as web navigation, but without any environment-specific experiences, they often fail in these complex tasks. Moreover, current LLM agents are not designed to continually learn from past experiences during inference time, which could be crucial for them to gain these environment-specific experiences. To address this, we propose Contextual Experience Replay (CER), a training-free framework to enable efficient self-improvement for language agents in their context window. Specifically, CER accumulates and synthesizes past experiences into a dynamic memory buffer. These experiences encompass environment dynamics and common decision-making patterns, allowing the agents to retrieve and augment themselves with relevant knowledge in new tasks, enhancing their adaptability in complex environments. We evaluate CER on the challenging WebArena and VisualWebArena benchmarks. On VisualWebArena, CER achieves a competitive performance of 31.9%. On WebArena, CER also gets a competitive average success rate of 36.7%, relatively improving the success rate of the GPT-4o agent baseline by 51.0%. We also conduct a comprehensive analysis on it to prove its efficiency, validity and understand it better.

This paper introduces Workflow Intention, a novel framework for identifying and encoding process objectives within complex business environments. Workflow Intention is the alignment of Input, Process and Output elements defining a Workflow's transformation objective interpreted from Workflow Signal inside Business Artefacts. It specifies how Input is processed to achieve desired Output, incorporating quality standards, business rules, compliance requirements and constraints. We adopt an end-to-end Business Artefact Encoder and Workflow Signal interpretation methodology involving four steps: Modality-Specific Encoding, Intra-Modality Attention, Inter-Modality Fusion Attention then Intention Decoding. We provide training procedures and critical loss function definitions. In this paper we introduce the concepts of Workflow Signal and Workflow Intention, where Workflow Signal decomposed into Input, Process and Output elements is interpreted from Business Artefacts, and Workflow Intention is a complete triple of these elements. We introduce a mathematical framework for representing Workflow Signal as a vector and Workflow Intention as a tensor, formalizing properties of these objects. Finally, we propose a modular, scalable, trainable, attention-based multimodal generative system to resolve Workflow Intention from Business Artefacts.

Proactive agents that anticipate user needs and autonomously execute tasks hold great promise as digital assistants, yet the lack of realistic user simulation frameworks hinders their development. Existing approaches model apps as flat tool-calling APIs, failing to capture the stateful and sequential nature of user interaction in digital environments and making realistic user simulation infeasible. We introduce Proactive Agent Research Environment (Pare), a framework for building and evaluating proactive agents in digital environments. Pare models applications as finite state machines with stateful navigation and state-dependent action space for the user simulator, enabling active user simulation. Building on this foundation, we present Pare-Bench, a benchmark of 143 diverse tasks spanning communication, productivity, scheduling, and lifestyle apps, designed to test context observation, goal inference, intervention timing, and multi-app orchestration.

Most language-based assistants follow a reactive ask-and-respond paradigm, requiring users to explicitly state their needs. As a result, relevant but unexpressed needs often go unmet. Existing proactive agents attempt to address this gap either by eliciting further clarification, preserving this burden, or by extrapolating future needs from context, often leading to unnecessary or mistimed interventions. We introduce ProPer, Proactivity-driven Personalized agents, a novel two-agent architecture consisting of a Dimension Generating Agent (DGA) and a Response Generating Agent (RGA). DGA, a fine-tuned LLM agent, leverages explicit user data to generate multiple implicit dimensions (latent aspects relevant to the user's task but not considered by the user) or knowledge gaps. These dimensions are selectively filtered using a reranker based on quality, diversity, and task relevance. RGA then balances explicit and implicit dimensions to tailor personalized responses with timely and proactive interventions. We evaluate ProPer across multiple domains using a structured, gap-aware rubric that measures coverage, initiative appropriateness, and intent alignment. Our results show that ProPer improves quality scores and win rates across all domains, achieving up to 84% gains in single-turn evaluation and consistent dominance in multi-turn interactions.

Climate change is a major socio-scientific issue shapes public decision-making and policy discussions. As large language models (LLMs) increasingly serve as an interface for accessing climate knowledge, whether existing benchmarks reflect user needs is critical for evaluating LLM in real-world settings. We propose a Proactive Knowledge Behaviors Framework that captures the different human-human and human-AI knowledge seeking and provision behaviors. We further develop a Topic-Intent-Form taxonomy and apply it to analyze climate-related data representing different knowledge behaviors. Our results reveal a substantial mismatch between current benchmarks and real-world user needs, while knowledge interaction patterns between humans and LLMs closely resemble those in human-human interactions. These findings provide actionable guidance for benchmark design, RAG system development, and LLM training. Code is available at https://github.com/OuchengLiu/LLM-Misalign-Climate-Change.

Large Action Models (LAMs) extend large language models by enabling autonomous decision-making and tool execution, making them promising for automating scientific workflows. However, scientific workflows impose strict requirements on reproducibility, auditability, and deterministic execution, which are not satisfied by generic LLM-based agents. Unconstrained action generation can lead to silent state changes, non-deterministic executions, and irreproducible experimental results, limiting the applicability of LAMs in scientific settings. In this paper, we propose R-LAM, a reproducibility-constrained framework for applying Large Action Models to scientific workflow automation. R-LAM introduces structured action schemas, deterministic execution policies, and explicit provenance tracking to ensure that every action and intermediate artifact is auditable and replayable. The framework supports failure-aware execution loops and controlled workflow forking, enabling iterative experimentation without compromising reproducibility. We implement R-LAM as a lightweight Python framework and release it as an open-source PyPI package to facilitate reproducible research. An experimental evaluation of representative scientific workflows demonstrates that R-LAM improves reproducibility success rates and execution reliability compared to unconstrained LLM-based agents, while retaining adaptive control over workflow execution.

LLM-based agents can autonomously accomplish complex tasks across various domains. However, to further cultivate capabilities such as adaptive behavior and long-term decision-making, training on static datasets built from human-level knowledge is insufficient. These datasets are costly to construct and lack both dynamism and realism. A growing consensus is that agents should instead interact directly with environments and learn from experience through reinforcement learning. We formalize this iterative process as the Generation-Execution-Feedback (GEF) loop, where environments generate tasks to challenge agents, return observations in response to agents' actions during task execution, and provide evaluative feedback on rollouts for subsequent learning. Under this paradigm, environments function as indispensable producers of experiential data, highlighting the need to scale them toward greater complexity, realism, and interactivity. In this survey, we systematically review representative methods for environment scaling from a pioneering environment-centric perspective and organize them along the stages of the GEF loop, namely task generation, task execution, and feedback. We further analyze benchmarks, implementation strategies, and applications, consolidating fragmented advances and outlining future research directions for agent intelligence.

Multimodal agents for computer use rely exclusively on primitive actions (click, type, scroll) that require accurate visual grounding and lengthy execution chains, leading to cascading failures and performance bottlenecks. While other agents leverage rich programmatic interfaces (APIs, MCP servers, tools), computer-use agents (CUAs) remain isolated from these capabilities. We present UltraCUA, a foundation model that bridges this gap through hybrid action -- seamlessly integrating GUI primitives with high-level programmatic tool calls. To achieve this, our approach comprises four key components: (1) an automated pipeline that scales programmatic tools from software documentation, open-source repositories, and code generation; (2) a synthetic data engine producing over 17,000 verifiable tasks spanning real-world computer-use scenarios; (3) a large-scale high-quality hybrid action trajectory collection with both low-level GUI actions and high-level programmatic tool calls; and (4) a two-stage training pipeline combining supervised fine-tuning with online reinforcement learning, enabling strategic alternation between low-level and high-level actions. Experiments with our 7B and 32B models demonstrate substantial improvements over state-of-the-art agents. On OSWorld, UltraCUA models achieve an average 22% relative improvement over base models, while being 11% faster in terms of steps. Out-of-domain evaluation on WindowsAgentArena shows our model reaches 21.7% success rate, outperforming baselines trained on Windows data. The hybrid action mechanism proves critical, reducing error propagation while maintaining execution efficiency.

Reinforcement learning from verifiable rewards (RLVR) is an emerging paradigm for improving the reasoning ability of large language models. However, standard on-policy training discards rollout experiences after a single update, leading to computational inefficiency and instability. While prior work on RL has highlighted the benefits of reusing past experience, the role of experience characteristics in shaping learning dynamics of large reasoning models remains underexplored. In this paper, we are the first to investigate what makes a reasoning experience valuable and identify rollout correctness and entropy as effective indicators of experience value. Based on these insights, we propose ExGRPO (Experiential Group Relative Policy Optimization), a framework that organizes and prioritizes valuable experiences, and employs a mixed-policy objective to balance exploration with experience exploitation. Experiments on five backbone models (1.5B-8B parameters) show that ExGRPO consistently improves reasoning performance on mathematical/general benchmarks, with an average gain of +3.5/7.6 points over on-policy RLVR. Moreover, ExGRPO stabilizes training on both stronger and weaker models where on-policy methods fail. These results highlight principled experience management as a key ingredient for efficient and scalable RLVR.

The emergent phenomena of large foundation models have revolutionized natural language processing. However, evaluating these models presents significant challenges due to their size, capabilities, and deployment across diverse applications. Existing literature often focuses on individual aspects, such as benchmark performance or specific tasks, but fails to provide a cohesive process that integrates the nuances of diverse use cases with broader ethical and operational considerations. This work focuses on three key aspects: (1) Formalizing the Evaluation Process by providing a structured framework tailored to specific use-case contexts, (2) Offering Actionable Tools and Frameworks such as checklists and templates to ensure thorough, reproducible, and practical evaluations, and (3) Surveying Recent Work with a targeted review of advancements in LLM evaluation, emphasizing real-world applications.

Action models are essential for enabling autonomous agents to perform complex tasks. However, training large action models remains challenging due to the diversity of agent environments and the complexity of agentic data. Despite growing interest, existing infrastructure provides limited support for scalable, agent-specific fine-tuning. We present ActionStudio, a lightweight and extensible data and training framework designed for large action models. ActionStudio unifies heterogeneous agent trajectories through a standardized format, supports diverse training paradigms including LoRA, full fine-tuning, and distributed setups, and integrates robust preprocessing and verification tools. We validate its effectiveness across both public and realistic industry benchmarks, demonstrating strong performance and practical scalability. We open-sourced code and data at https://github.com/SalesforceAIResearch/xLAM to facilitate research in the community.

Autonomous user interface (UI) agents aim to facilitate task automation by interacting with the user interface without manual intervention. Recent studies have investigated eliciting the capabilities of large language models (LLMs) for effective engagement in diverse environments. To align with the input-output requirement of LLMs, existing approaches are developed under a sandbox setting where they rely on external tools and application-specific APIs to parse the environment into textual elements and interpret the predicted actions. Consequently, those approaches often grapple with inference inefficiency and error propagation risks. To mitigate the challenges, we introduce Auto-UI, a multimodal solution that directly interacts with the interface, bypassing the need for environment parsing or reliance on application-dependent APIs. Moreover, we propose a chain-of-action technique -- leveraging a series of intermediate previous action histories and future action plans -- to help the agent decide what action to execute. We evaluate our approach on a new device-control benchmark AITW with 30K unique instructions, spanning multi-step tasks such as application operation, web searching, and web shopping. Experimental results show that Auto-UI achieves state-of-the-art performance with an action type prediction accuracy of 90% and an overall action success rate of 74%. Code is publicly available at https://github.com/cooelf/Auto-UI.

As research and industry moves towards large-scale models capable of numerous downstream tasks, the complexity of understanding multi-modal datasets that give nuance to models rapidly increases. A clear and thorough understanding of a dataset's origins, development, intent, ethical considerations and evolution becomes a necessary step for the responsible and informed deployment of models, especially those in people-facing contexts and high-risk domains. However, the burden of this understanding often falls on the intelligibility, conciseness, and comprehensiveness of the documentation. It requires consistency and comparability across the documentation of all datasets involved, and as such documentation must be treated as a user-centric product in and of itself. In this paper, we propose Data Cards for fostering transparent, purposeful and human-centered documentation of datasets within the practical contexts of industry and research. Data Cards are structured summaries of essential facts about various aspects of ML datasets needed by stakeholders across a dataset's lifecycle for responsible AI development. These summaries provide explanations of processes and rationales that shape the data and consequently the models, such as upstream sources, data collection and annotation methods; training and evaluation methods, intended use; or decisions affecting model performance. We also present frameworks that ground Data Cards in real-world utility and human-centricity. Using two case studies, we report on desirable characteristics that support adoption across domains, organizational structures, and audience groups. Finally, we present lessons learned from deploying over 20 Data Cards.

Large language models (LLMs) promise to accelerate incident response in production systems, yet single-agent approaches generate vague, unusable recommendations. We present MyAntFarm.ai, a reproducible containerized framework demonstrating that multi-agent orchestration fundamentally transforms LLM-based incident response quality. Through 348 controlled trials comparing single-agent copilot versus multi-agent systems on identical incident scenarios, we find that multi-agent orchestration achieves 100% actionable recommendation rate versus 1.7% for single-agent approaches, an 80 times improvement in action specificity and 140 times improvement in solution correctness. Critically, multi-agent systems exhibit zero quality variance across all trials, enabling production SLA commitments impossible with inconsistent single-agent outputs. Both architectures achieve similar comprehension latency (approx.40s), establishing that the architectural value lies in deterministic quality, not speed. We introduce Decision Quality (DQ), a novel metric capturing validity, specificity, and correctness properties essential for operational deployment that existing LLM metrics do not address. These findings reframe multi-agent orchestration from a performance optimization to a production-readiness requirement for LLM-based incident response. All code, Docker configurations, and trial data are publicly available for reproduction.

Language Agent could be endowed with different mechanisms for autonomous task accomplishment. Current agents typically rely on fixed mechanisms or a set of mechanisms activated in a predefined order, limiting their adaptation to varied potential task solution structures. To this end, this paper proposes Adaptive Language Agent Mechanism Activation Learning with Self-Exploration (ALAMA), which focuses on optimizing mechanism activation adaptability without reliance on expert models. Initially, it builds a harmonized agent framework (UniAct) to Unify different mechanisms via Actions. Then it leverages a training-efficient optimization method based on self-exploration to enable the UniAct to adaptively activate the appropriate mechanisms according to the potential characteristics of the task. Experimental results demonstrate significant improvements in downstream agent tasks, affirming the effectiveness of our approach in facilitating more dynamic and context-sensitive mechanism activation.

As LM agents gain the ability to execute actions on real computer systems, we need ways to not only prevent harmful actions at scale but also effectively remediate harm when prevention fails. We formalize a solution to this neglected challenge in post-execution safeguards as harm recovery: the problem of optimally steering an agent from a harmful state back to a safe one in alignment with human preferences. We ground preference-aligned recovery through a formative user study that identifies valued recovery dimensions and produces a natural language rubric. Our dataset of 1,150 pairwise judgments reveals context-dependent shifts in attribute importance, such as preferences for pragmatic, targeted strategies over comprehensive long-term approaches. We operationalize these learned insights in a reward model, re-ranking multiple candidate recovery plans generated by an agent scaffold at test time. To evaluate recovery capabilities systematically, we introduce BackBench, a benchmark of 50 computer-use tasks that test an agent's ability to recover from harmful states. Human evaluation shows our reward model scaffold yields higher-quality recovery trajectories than base agents and rubric-based scaffolds. Together, these contributions lay the foundation for a new class of agent safety methods -- ones that confront harm not only by preventing it, but by navigating its aftermath with alignment and intent.

Deep research systems are widely used for multi-step web research, analysis, and cross-source synthesis, yet their evaluation remains challenging. Existing benchmarks often require annotation-intensive task construction, rely on static evaluation dimensions, or fail to reliably verify facts when citations are missing. To bridge these gaps, we introduce DeepResearchEval, an automated framework for deep research task construction and agentic evaluation. For task construction, we propose a persona-driven pipeline generating realistic, complex research tasks anchored in diverse user profiles, applying a two-stage filter Task Qualification and Search Necessity to retain only tasks requiring multi-source evidence integration and external retrieval. For evaluation, we propose an agentic pipeline with two components: an Adaptive Point-wise Quality Evaluation that dynamically derives task-specific evaluation dimensions, criteria, and weights conditioned on each generated task, and an Active Fact-Checking that autonomously extracts and verifies report statements via web search, even when citations are missing.

Recent advances in large language models (LLMs) have led to their popularity across multiple use-cases. However, prompt engineering, the process for optimally utilizing such models, remains approximation-driven and subjective. Most of the current research on prompt engineering focuses on task-specific optimization, while neglecting the behavior of the LLM under consideration during prompt development. This paper introduces MODP -- Multi Objective Directional Prompting, a framework based on two key concepts: 1) multi-objectivity: the importance of considering an LLM's intrinsic behavior as an additional objective in prompt development, and 2) directional prompting: a metrics-driven method for prompt engineering to ensure development of robust and high-precision prompts. We demonstrate the effectiveness of our proposed ideas on a summarization task, using a synthetically created dataset, achieving a 26% performance gain over initial prompts. Finally, we apply MODP to develop prompts for Dell's Next Best Action support tool, which is now in production and is used by more than 10,000 internal support agents and serving millions of customers worldwide.

Individual agent capabilities have advanced rapidly through modular skills and tool integrations, yet multi-agent systems remain constrained by fixed team structures, tightly coupled coordination logic, and session-bound learning. We argue that this reflects a deeper absence: a principled organisational layer that governs how a workforce of agents is assembled, governed, and improved over time, decoupled from what individual agents know. To fill this gap, we introduce OneManCompany (OMC), a framework that elevates multi-agent systems to the organisational level. OMC encapsulates skills, tools, and runtime configurations into portable agent identities called Talents, orchestrated through typed organisational interfaces that abstract over heterogeneous backends. A community-driven Talent Market enables on-demand recruitment, allowing the organisation to close capability gaps and reconfigure itself dynamically during execution. Organisational decision-making is operationalised through an Explore-Execute-Review (E^2R) tree search, which unifies planning, execution, and evaluation in a single hierarchical loop: tasks are decomposed top-down into accountable units and execution outcomes are aggregated bottom-up to drive systematic review and refinement. This loop provides formal guarantees on termination and deadlock freedom while mirroring the feedback mechanisms of human enterprises. Together, these contributions transform multi-agent systems from static, pre-configured pipelines into self-organising and self-improving AI organisations capable of adapting to open-ended tasks across diverse domains. Empirical evaluation on PRDBench shows that OMC achieves an 84.67% success rate, surpassing the state of the art by 15.48 percentage points, with cross-domain case studies further demonstrating its generality.

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.

Large Language Models (LLMs) deployed in agentic environments must exercise multiple capabilities across different task instances, where a capability is performing one or more actions in a trajectory that are necessary for successfully solving a subset of tasks in the environment. Many existing approaches either rely on synthetic training data that is not targeted to the model's actual capability deficits in the target environment or train directly on the target environment, where the model needs to implicitly learn the capabilities across tasks. We introduce TRACE (Turning Recurrent Agent failures into Capability-targeted training Environments), an end-to-end system for environment-specific agent self-improvement. TRACE contrasts successful and failed trajectories to automatically identify lacking capabilities, synthesizes a targeted training environment for each that rewards whether the capability was exercised, and trains a LoRA adapter via RL on each synthetic environment, routing to the relevant adapter at inference. Empirically, TRACE generalizes across different environments, improving over the base agent by +14.1 points on τ^2-bench (customer service) and +7 perfect scores on ToolSandbox (tool use), outperforming the strongest baseline by +7.4 points and +4 perfect scores, respectively. Given the same number of rollouts, TRACE scales more efficiently than baselines, outperforming GRPO and GEPA by +9.2 and +7.4 points on τ^2-bench.

Large Language Model (LLM) agents have shown strong results on multi-turn tool-use tasks, yet they operate in isolation during training, failing to leverage experiences accumulated across episodes. Existing experience-augmented methods address this by organizing trajectories into retrievable libraries, but they retrieve experiences only once based on the initial task description and hold them constant throughout the episode. In multi-turn settings where observations change at every step, this static retrieval becomes increasingly mismatched as episodes progress. We propose SLEA-RL (Step-Level Experience-Augmented Reinforcement Learning), a framework that retrieves relevant experiences at each decision step conditioned on the current observation. SLEA-RL operates through three components: (i) step-level observation clustering that groups structurally equivalent environmental states for efficient cluster-indexed retrieval; (ii) a self-evolving experience library that distills successful strategies and failure patterns through score-based admission and rate-limited extraction; and (iii) policy optimization with step-level credit assignment for fine-grained advantage estimation across multi-turn episodes. The experience library evolves alongside the policy through semantic analysis rather than gradient updates. Experiments on long-horizon multi-turn agent benchmarks demonstrate that SLEA-RL achieves superior performance compared to various reinforcement learning baselines.

Large Language Models (LLMs) increasingly rely on external tools such as search engines to solve complex agentic tasks that require reasoning and external knowledge retrieval. Recently, reinforcement learning with verifiable rewards (RLVR) has demonstrated its effectiveness in advancing capabilities of LLMs by rewarding the final answers via outcome rewards. While straightforward to supervise, outcome rewards only provide sparse signals and delayed feedback, which limits their effectiveness on long trajectories. Process rewards address this by evaluating intermediate steps, providing fine-grained supervision and encouraging grounded problem solving. However, it is notoriously hard to annotate step-wise labels, especially in non-verifiable process without "golden" answers. Furthermore, step-wise judgment requires the balance between local quality with contribution to the final outcome, as optimizing towards higher process reward may not always align with better final outcomes. To address the above challenges, we introduce Principle Process Reward (PPR), an RL approach that unifies principled step-level assessment and outcome verification. We train a principle-based reward model to improve the transparency and reliability of process evaluation, and further introduce a Reward Normalization (ReNorm) strategy to calibrate outcome and process rewards. Experiment results show that PPR achieves state-of-the-art performance across a wide range of benchmarks, demonstrating its impressive robustness and generalization. Our code and model collection is available in this link.

Creating autonomous virtual agents capable of using arbitrary software on any digital device remains a major challenge for artificial intelligence. Two key obstacles hinder progress: insufficient infrastructure for building virtual agents in real-world environments, and the need for in-the-wild evaluation of fundamental agent abilities. To address this, we introduce AgentStudio, an online, realistic, and multimodal toolkit that covers the entire lifecycle of agent development. This includes environment setups, data collection, agent evaluation, and visualization. The observation and action spaces are highly generic, supporting both function calling and human-computer interfaces. This versatility is further enhanced by AgentStudio's graphical user interfaces, which allow efficient development of datasets and benchmarks in real-world settings. To illustrate, we introduce a visual grounding dataset and a real-world benchmark suite, both created with our graphical interfaces. Furthermore, we present several actionable insights derived from AgentStudio, e.g., general visual grounding, open-ended tool creation, learning from videos, etc. We have open-sourced the environments, datasets, benchmarks, and interfaces to promote research towards developing general virtual agents for the future.

To improve the performance of large language models (LLMs), researchers have explored providing LLMs with textual task-solving experience via prompts. However, they rely on manual efforts to acquire and apply such experience for each task, which is not feasible for the growing demand for LLMs and the variety of user questions. To address this issue, we design a lifelong autonomous experiential learning framework based on LLMs to explore whether LLMs can imitate human ability for learning and utilizing experience. It autonomously learns and accumulates experience through experience transfer and induction, categorizing the types of input questions to select which accumulated experience to employ for them. Experimental results on six widely used NLP datasets show that our framework performs reliably in each intermediate step and effectively improves the performance of GPT-3.5 and GPT-4. This validates the feasibility of using LLMs to mimic human experiential learning and application capabilities. Additionally, we provide a detailed analysis of the behavior of our framework at each step.

With the growing adoption of Large Language Models (LLMs) in automating complex, multi-agent workflows, organizations face mounting risks from errors, emergent behaviors, and systemic failures that current evaluation methods fail to capture. We present AgentCompass, the first evaluation framework designed specifically for post-deployment monitoring and debugging of agentic workflows. AgentCompass models the reasoning process of expert debuggers through a structured, multi-stage analytical pipeline: error identification and categorization, thematic clustering, quantitative scoring, and strategic summarization. The framework is further enhanced with a dual memory system-episodic and semantic-that enables continual learning across executions. Through collaborations with design partners, we demonstrate the framework's practical utility on real-world deployments, before establishing its efficacy against the publicly available TRAIL benchmark. AgentCompass achieves state-of-the-art results on key metrics, while uncovering critical issues missed in human annotations, underscoring its role as a robust, developer-centric tool for reliable monitoring and improvement of agentic systems in production.

While large language models (LLMs) have advanced the development of general-purpose agents, achieving robust generalization to unseen tasks remains a significant challenge. Current approaches typically rely on either fine-tuning or training-free memory-augmented generation using retrieved experience; yet both have limitations: fine-tuning often fails to extrapolate to new tasks, while experience retrieval often underperforms compared to supervised baselines. In this work, we propose to combine these approaches and systematically study how to train retrieval-augmented LLM agents to effectively leverage retrieved trajectories in-context. First, we establish a robust supervised fine-tuning (SFT) recipe using LoRA that outperforms several state-of-the-art agent training pipelines. Second, we provide a detailed analysis of key design choices for experience retrieval, identifying optimal strategies for storage, querying, and trajectory selection. Finally, we propose a pipeline that integrates experience retrieval into the fine-tuning process. Our results demonstrate that this combined approach significantly improves generalization to unseen tasks, providing a scalable and effective framework for building agents that learn to learn from experience.

LLM-powered search agents are increasingly being used for multi-step information seeking tasks, yet the IR community lacks empirical understanding of how agentic search sessions unfold and how retrieved evidence is used. This paper presents a large-scale log analysis of agentic search based on 14.44M search requests (3.97M sessions) collected from DeepResearchGym, i.e. an open-source search API accessed by external agentic clients. We sessionize the logs, assign session-level intents and step-wise query-reformulation labels using LLM-based annotation, and propose Context-driven Term Adoption Rate (CTAR) to quantify whether newly introduced query terms are traceable to previously retrieved evidence. Our analyses reveal distinctive behavioral patterns. First, over 90% of multi-turn sessions contain at most ten steps, and 89% of inter-step intervals fall under one minute. Second, behavior varies by intent. Fact-seeking sessions exhibit high repetition that increases over time, while sessions requiring reasoning sustain broader exploration. Third, agents reuse evidence across steps. On average, 54% of newly introduced query terms appear in the accumulated evidence context, with contributions from earlier steps beyond the most recent retrieval. The findings suggest that agentic search may benefit from repetition-aware early stopping, intent-adaptive retrieval budgets, and explicit cross-step context tracking. We plan to release the anonymized logs to support future research.

Representation engineering methods have recently shown promise for enabling efficient steering of model behavior. However, evaluation pipelines for these methods have primarily relied on subjective demonstrations, instead of quantitative, objective metrics. We aim to take a step towards addressing this issue by advocating for four properties missing from current evaluations: (i) contexts sufficiently similar to downstream tasks should be used for assessing intervention quality; (ii) model likelihoods should be accounted for; (iii) evaluations should allow for standardized comparisons across different target behaviors; and (iv) baseline comparisons should be offered. We introduce an evaluation pipeline grounded in these criteria, offering both a quantitative and visual analysis of how effectively a given method works. We use this pipeline to evaluate two representation engineering methods on how effectively they can steer behaviors such as truthfulness and corrigibility, finding that some interventions are less effective than previously reported.

Resolving real-world software engineering (SWE) issues with autonomous agents requires complex, long-horizon reasoning. Current pipelines are bottlenecked by unoptimized demonstration data, sparse execution rewards, and computationally prohibitive inference scaling, which collectively exacerbate token bloat, reward hacking, and policy degradation. We present SWE-TRACE (Trajectory Reduction and Agentic Criteria Evaluation), a unified framework optimizing the SWE agent lifecycle across data curation, reinforcement learning (RL), and test-time inference. First, we introduce an LLM multi-task cascading method, utilizing stepwise oracle verification to distill a 60K-instance Supervised Fine-Tuning (SFT) corpus strictly biased toward token-efficient, shortest-path trajectories. Second, to overcome the instability of sparse outcome rewards, we design a MemoryAugmented Agentic RL pipeline featuring a Rubric-Based Process Reward Model (PRM). An auxiliary Rubric-Agent provides dense, fine-grained heuristic feedback on intermediate steps, guiding the model through long-horizon tasks. Finally, we bridge training and inference by repurposing the PRM for heuristic-guided Test-Time Scaling (TTS). By dynamically evaluating and pruning action candidates at each step, SWE-TRACE achieves superior search efficiency without the latency overhead of standard parallel sampling. Extensive experiments on standard SWE benchmarks demonstrate that SWE-TRACE significantly advances the state-of-the-art, maximizing resolution rates while drastically reducing both token consumption and inference latency.

While large language models (LLMs) have demonstrated impressive capabilities across tasks in language understanding and interactive decision making, their abilities for reasoning (e.g. chain-of-thought prompting) and acting (e.g. action plan generation) have primarily been studied as separate topics. In this paper, we explore the use of LLMs to generate both reasoning traces and task-specific actions in an interleaved manner, allowing for greater synergy between the two: reasoning traces help the model induce, track, and update action plans as well as handle exceptions, while actions allow it to interface with external sources, such as knowledge bases or environments, to gather additional information. We apply our approach, named ReAct, to a diverse set of language and decision making tasks and demonstrate its effectiveness over state-of-the-art baselines, as well as improved human interpretability and trustworthiness over methods without reasoning or acting components. Concretely, on question answering (HotpotQA) and fact verification (Fever), ReAct overcomes issues of hallucination and error propagation prevalent in chain-of-thought reasoning by interacting with a simple Wikipedia API, and generates human-like task-solving trajectories that are more interpretable than baselines without reasoning traces. On two interactive decision making benchmarks (ALFWorld and WebShop), ReAct outperforms imitation and reinforcement learning methods by an absolute success rate of 34% and 10% respectively, while being prompted with only one or two in-context examples. Project site with code: https://react-lm.github.io

We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, deterministic replicas of 11 widely-used websites across domains such as e-commerce, travel, communication, and professional networking. We also release a benchmark consisting of 112 practical tasks that mirror everyday complex user interactions requiring both accurate information retrieval and state-changing actions. All interactions occur within this fully controlled setting, eliminating safety risks and enabling robust, reproducible evaluation of agent capability and reliability. Our novel evaluation framework combines programmatic checks of website state for action-based tasks with rubric-guided LLM-based judgments for information retrieval. The framework supports both open-source and proprietary agent systems through a flexible evaluation harness that accommodates black-box commands within browser environments, allowing research labs to test agentic systems without modification. Our empirical results show that frontier language models achieve at most a 41% success rate on REAL, highlighting critical gaps in autonomous web navigation and task completion capabilities. Our framework supports easy integration of new tasks, reproducible evaluation, and scalable post-training data generation, marking a significant step forward in evaluating and advancing agent capabilities.

While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platforms. Existing benchmarks often lack fidelity in their environments, data, and agent-user interactions, with limited coverage of diverse business scenarios and industries. To address these gaps, we introduce CRMArena-Pro, a novel benchmark for holistic, realistic assessment of LLM agents in diverse professional settings. CRMArena-Pro expands on CRMArena with nineteen expert-validated tasks across sales, service, and 'configure, price, and quote' processes, for both Business-to-Business and Business-to-Customer scenarios. It distinctively incorporates multi-turn interactions guided by diverse personas and robust confidentiality awareness assessments. Experiments reveal leading LLM agents achieve only around 58% single-turn success on CRMArena-Pro, with performance dropping significantly to approximately 35% in multi-turn settings. While Workflow Execution proves more tractable for top agents (over 83% single-turn success), other evaluated business skills present greater challenges. Furthermore, agents exhibit near-zero inherent confidentiality awareness; though targeted prompting can improve this, it often compromises task performance. These findings highlight a substantial gap between current LLM capabilities and enterprise demands, underscoring the need for advancements in multi-turn reasoning, confidentiality adherence, and versatile skill acquisition.

With the deep integration of artificial intelligence and interactive technology, Graphical User Interface (GUI) Agent, as the carrier connecting goal-oriented natural language and real-world devices, has received widespread attention from the community. Contemporary benchmarks aim to evaluate the comprehensive capabilities of GUI agents in GUI operation tasks, generally determining task completion solely by inspecting the final screen state. However, GUI operation tasks consist of multiple chained steps while not all critical information is presented in the final few pages. Although a few research has begun to incorporate intermediate steps into evaluation, accurately and automatically capturing this process information still remains an open challenge. To address this weakness, we introduce ProBench, a comprehensive mobile benchmark with over 200 challenging GUI tasks covering widely-used scenarios. Remaining the traditional State-related Task evaluation, we extend our dataset to include Process-related Task and design a specialized evaluation method. A newly introduced Process Provider automatically supplies accurate process information, enabling presice assessment of agent's performance. Our evaluation of advanced GUI agents reveals significant limitations for real-world GUI scenarios. These shortcomings are prevalent across diverse models, including both large-scale generalist models and smaller, GUI-specific models. A detailed error analysis further exposes several universal problems, outlining concrete directions for future improvements.

Reinforcement Learning (RL) has emerged as a powerful paradigm for training LLM-based agents, yet remains limited by low sample efficiency, stemming not only from sparse outcome feedback but also from the agent's inability to leverage prior experience across episodes. While augmenting agents with historical experience offers a promising remedy, existing approaches suffer from a critical weakness: the experience distilled from history is either stored statically or fail to coevolve with the improving actor, causing a progressive misalignment between the experience and the actor's evolving capability that diminishes its utility over the course of training. Inspired by complementary learning systems in neuroscience, we present Complementary RL to achieve seamless co-evolution of an experience extractor and a policy actor within the RL optimization loop. Specifically, the actor is optimized via sparse outcome-based rewards, while the experience extractor is optimized according to whether its distilled experiences demonstrably contribute to the actor's success, thereby evolving its experience management strategy in lockstep with the actor's growing capabilities. Empirically, Complementary RL outperforms outcome-based agentic RL baselines that do not learn from experience, achieving 10% performance improvement in single-task scenarios and exhibits robust scalability in multi-task settings. These results establish Complementary RL as a paradigm for efficient experience-driven agent learning.

Flawed planning from VLM-driven embodied agents poses significant safety hazards, hindering their deployment in real-world household tasks. However, existing static, non-interactive evaluation paradigms fail to adequately assess risks within these interactive environments, since they cannot simulate dynamic risks that emerge from an agent's actions and rely on unreliable post-hoc evaluations that ignore unsafe intermediate steps. To bridge this critical gap, we propose evaluating an agent's interactive safety: its ability to perceive emergent risks and execute mitigation steps in the correct procedural order. We thus present IS-Bench, the first multi-modal benchmark designed for interactive safety, featuring 161 challenging scenarios with 388 unique safety risks instantiated in a high-fidelity simulator. Crucially, it facilitates a novel process-oriented evaluation that verifies whether risk mitigation actions are performed before/after specific risk-prone steps. Extensive experiments on leading VLMs, including the GPT-4o and Gemini-2.5 series, reveal that current agents lack interactive safety awareness, and that while safety-aware Chain-of-Thought can improve performance, it often compromises task completion. By highlighting these critical limitations, IS-Bench provides a foundation for developing safer and more reliable embodied AI systems.

In the absence of extensive human-annotated data for complex reasoning tasks, self-improvement -- where models are trained on their own outputs -- has emerged as a primary method for enhancing performance. However, the critical factors underlying the mechanism of these iterative self-improving methods remain poorly understood, such as under what conditions self-improvement is effective, and what are the bottlenecks in the current iterations. In this work, we identify and propose methods to monitor two pivotal factors in this iterative process: (1) the model's ability to generate sufficiently diverse responses (exploration); and (2) the effectiveness of external rewards in distinguishing high-quality candidates from lower-quality ones (exploitation). Using mathematical reasoning as a case study, we begin with a quantitative analysis to track the dynamics of exploration and exploitation, discovering that a model's exploratory capabilities rapidly deteriorate over iterations, and the effectiveness of exploiting external rewards diminishes as well. Motivated by these findings, we introduce B-STaR, a Self-Taught Reasoning framework that autonomously adjusts configurations across iterations to Balance exploration and exploitation, thereby optimizing the self-improving effectiveness based on the current policy model and available rewards. Our experiments on mathematical reasoning, coding, and commonsense reasoning demonstrate that B-STaR not only enhances the model's exploratory capabilities throughout training but also achieves a more effective balance between exploration and exploitation, leading to superior performance.

The functionality of Large Language Model (LLM) agents is primarily determined by two capabilities: action planning and answer summarization. The former, action planning, is the core capability that dictates an agent's performance. However, prevailing training paradigms employ end-to-end, multi-objective optimization that jointly trains both capabilities. This paradigm faces two critical challenges: imbalanced optimization objective allocation and scarcity of verifiable data, making it difficult to enhance the agent's planning capability. To address these challenges, we propose Reinforcement Learning with Tool-use Rewards (RLTR), a novel framework that decouples the training process to enable a focused, single-objective optimization of the planning module. Crucially, RLTR introduces a reward signal based on tool-use completeness to directly evaluate the quality of tool invocation sequences. This method offers a more direct and reliable training signal than assessing the final response content, thereby obviating the need for verifiable data. Our experiments demonstrate that RLTR achieves an 8%-12% improvement in planning performance compared to end-to-end baselines. Moreover, this enhanced planning capability, in turn, translates to a 5%-6% increase in the final response quality of the overall agent system.

Language Model (LM) agents are increasingly used in complex open-ended decision-making tasks, from AI coding to physical AI. A core requirement in these settings is the ability to both explore the problem space and exploit acquired knowledge effectively. However, systematically distinguishing and quantifying exploration and exploitation from observed actions without access to the agent's internal policy remains challenging. To address this, we design controllable environments inspired by practical embodied AI scenarios. Each environment consists of a partially observable 2D grid map and an unknown task Directed Acyclic Graph (DAG). The map generation can be programmatically adjusted to emphasize exploration or exploitation difficulty. To enable policy-agnostic evaluation, we design a metric to quantify exploration and exploitation errors from agent's actions. We evaluate a variety of frontier LM agents and find that even state-of-the-art models struggle on our task, with different models exhibiting distinct failure modes. We further observe that reasoning models solve the task more effectively and show both exploration and exploitation can be significantly improved through minimal harness engineering. We release our code https://github.com/jjj-madison/measurable-explore-exploit{here}.

Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is hindered by data scarcity (due to privacy concerns) and the limitations of current benchmarks. Existing benchmarks often lack realism, failing to incorporate deep knowledge base (KB) integration, real-world noise, or critical operational tasks beyond conversational fluency. To bridge this gap, we introduce CXMArena, a novel, large-scale synthetic benchmark dataset specifically designed for evaluating AI in operational CXM contexts. Given the diversity in possible contact center features, we have developed a scalable LLM-powered pipeline that simulates the brand's CXM entities that form the foundation of our datasets-such as knowledge articles including product specifications, issue taxonomies, and contact center conversations. The entities closely represent real-world distribution because of controlled noise injection (informed by domain experts) and rigorous automated validation. Building on this, we release CXMArena, which provides dedicated benchmarks targeting five important operational tasks: Knowledge Base Refinement, Intent Prediction, Agent Quality Adherence, Article Search, and Multi-turn RAG with Integrated Tools. Our baseline experiments underscore the benchmark's difficulty: even state of the art embedding and generation models achieve only 68% accuracy on article search, while standard embedding methods yield a low F1 score of 0.3 for knowledge base refinement, highlighting significant challenges for current models necessitating complex pipelines and solutions over conventional techniques.

Qualitative insights from user experiences are critical for informing product and policy decisions, but collecting such data at scale is constrained by the time and availability of experts to conduct semi-structured interviews. Recent work has explored using large language models (LLMs) to automate interviewing, yet existing systems lack a principled mechanism for balancing systematic coverage of predefined topics with adaptive exploration, or the ability to pursue follow-ups, deep dives, and emergent themes that arise organically during conversation. In this work, we formulate adaptive semi-structured interviewing as an optimization problem over the interviewer's behavior. We define interview utility as a trade-off between coverage of a predefined interview topic guide, discovery of relevant emergent themes, and interview cost measured by length. Based on this formulation, we introduce SparkMe, a multi-agent LLM interviewer that performs deliberative planning via simulated conversation rollouts to select questions with high expected utility. We evaluate SparkMe through controlled experiments with LLM-based interviewees, showing that it achieves higher interview utility, improving topic guide coverage (+4.7% over the best baseline) and eliciting richer emergent insights while using fewer conversational turns than prior LLM interviewing approaches. We further validate SparkMe in a user study with 70 participants across 7 professions on the impact of AI on their workflows. Domain experts rate SparkMe as producing high-quality adaptive interviews that surface helpful profession-specific insights not captured by prior approaches. The code, datasets, and evaluation protocols for SparkMe are available as open-source at https://github.com/SALT-NLP/SparkMe.

Software engineers operating in complex and dynamic environments must continuously adapt to evolving requirements, learn iteratively from experience, and reconsider their approaches based on new insights. However, current large language model (LLM)-based software agents often rely on rigid processes and tend to repeat ineffective actions without the capacity to evaluate their performance or adapt their strategies over time. To address these challenges, we propose SWE-Search, a multi-agent framework that integrates Monte Carlo Tree Search (MCTS) with a self-improvement mechanism to enhance software agents' performance on repository-level software tasks. SWE-Search extends traditional MCTS by incorporating a hybrid value function that leverages LLMs for both numerical value estimation and qualitative evaluation. This enables self-feedback loops where agents iteratively refine their strategies based on both quantitative numerical evaluations and qualitative natural language assessments of pursued trajectories. The framework includes a SWE-Agent for adaptive exploration, a Value Agent for iterative feedback, and a Discriminator Agent that facilitates multi-agent debate for collaborative decision-making. Applied to the SWE-bench benchmark, our approach demonstrates a 23% relative improvement in performance across five models compared to standard open-source agents without MCTS. Our analysis reveals how performance scales with increased search depth and identifies key factors that facilitate effective self-evaluation in software agents. This work highlights the potential of self-evaluation driven search techniques to enhance agent reasoning and planning in complex, dynamic software engineering environments.

Large language models are increasingly deployed as autonomous agents executing multi-step workflows in real-world software environments. However, existing agent benchmarks suffer from three critical limitations: (1) trajectory-opaque grading that checks only final outputs, (2) underspecified safety and robustness evaluation, and (3) narrow modality coverage and interaction paradigms. We introduce Claw-Eval, an end-to-end evaluation suite addressing all three gaps. It comprises 300 human-verified tasks spanning 9 categories across three groups (general service orchestration, multimodal perception and generation, and multi-turn professional dialogue). Every agent action is recorded through three independent evidence channels (execution traces, audit logs, and environment snapshots), enabling trajectory-aware grading over 2,159 fine-grained rubric items. The scoring protocol evaluates Completion, Safety, and Robustness, reporting Average Score, Pass@k, and Pass^k across three trials to distinguish genuine capability from lucky outcomes. Experiments on 14 frontier models reveal that: (1) trajectory-opaque evaluation is systematically unreliable, missing 44% of safety violations and 13% of robustness failures that our hybrid pipeline catches; (2) controlled error injection primarily degrades consistency rather than peak capability, with Pass^3 dropping up to 24% while Pass@3 remains stable; (3) multimodal performance varies sharply, with most models performing poorer on video than on document or image, and no single model dominating across all modalities. Beyond benchmarking, Claw-Eval highlights actionable directions for agent development, shedding light on what it takes to build agents that are not only capable but reliably deployable.

Statefulness is essential for large language model (LLM) agents to perform long-term planning and problem-solving. This makes memory a critical component, yet its management and evolution remain largely underexplored. Existing evaluations mostly focus on static conversational settings, where memory is passively retrieved from dialogue to answer queries, overlooking the dynamic ability to accumulate and reuse experience across evolving task streams. In real-world environments such as interactive problem assistants or embodied agents, LLMs are required to handle continuous task streams, yet often fail to learn from accumulated interactions, losing valuable contextual insights, a limitation that calls for test-time evolution, where LLMs retrieve, integrate, and update memory continuously during deployment. To bridge this gap, we introduce Evo-Memory, a comprehensive streaming benchmark and framework for evaluating self-evolving memory in LLM agents. Evo-Memory structures datasets into sequential task streams, requiring LLMs to search, adapt, and evolve memory after each interaction. We unify and implement over ten representative memory modules and evaluate them across 10 diverse multi-turn goal-oriented and single-turn reasoning and QA datasets. To better benchmark experience reuse, we provide a baseline method, ExpRAG, for retrieving and utilizing prior experience, and further propose ReMem, an action-think-memory refine pipeline that tightly integrates reasoning, task actions, and memory updates to achieve continual improvement.

As requirements drift with rapid iterations, agile development becomes the dominant paradigm. Goal-driven Requirements Elicitation (RE) is a pivotal yet challenging task in agile project development due to its heavy tangling with adaptive planning and efficient collaboration. Recently, AI agents have shown promising ability in supporting requirements analysis by saving significant time and effort for stakeholders. However, current research mainly focuses on functional RE, and research works have not been reported bridging the long journey from goal to user stories. Moreover, considering the cost of LLM facilities and the need for data and idea protection, privately hosted small-sized LLM should be further utilized in RE. To address these challenges, we propose Goal2Story, a multi-agent fleet that adopts the Impact Mapping (IM) framework while merely using cost-effective sLLMs for goal-driven RE. Moreover, we introduce a StorySeek dataset that contains over 1,000 user stories (USs) with corresponding goals and project context information, as well as the semi-automatic dataset construction method. For evaluation, we proposed two metrics: Factuality Hit Rate (FHR) to measure consistency between the generated USs with the dataset and Quality And Consistency Evaluation (QuACE) to evaluate the quality of the generated USs. Experimental results demonstrate that Goal2Story outperforms the baseline performance of the Super-Agent adopting powerful LLMs, while also showcasing the performance improvements in key metrics brought by CoT and Agent Profile to Goal2Story, as well as its exploration in identifying latent needs.

Large Language Models (LLMs) have demonstrated remarkable capabilities, enabling language agents to excel at single-turn tasks. However, their application to complex, multi-step, and long-horizon tasks remains challenging. While reinforcement learning (RL) offers a promising avenue for addressing these challenges, mainstream approaches typically rely solely on sparse, outcome-based rewards, a limitation that becomes especially problematic for group-based RL algorithms lacking critic models, such as Group Relative Policy Optimization (GRPO). In such methods, uniformly rewarding or penalizing all actions within a trajectory can lead to training instability and suboptimal policies, because beneficial and detrimental actions are often entangled across multi-step interactions. To address this challenge, we propose SALT, a novel and lightweight framework that provides a finer-grained advantage assignment, derived solely from outcome rewards. We achieve this by constructing a graph from trajectories of the same prompt, which allows us to quantify the quality of each step and assign advantages accordingly. Crucially, SALT is designed as a plug-and-play module that seamlessly integrates with existing group-based RL algorithms, requiring no modifications to the rollout procedure and introducing negligible computational overhead. Extensive experiments on the WebShop, ALFWorld, and AppWorld benchmarks with various model sizes demonstrate that SALT consistently improves performance. We also conduct a thorough analysis to validate the design choices behind SALT and offer actionable insights.

Recent advances in Multimodal Large Language Models (MLLMs) have enabled the development of mobile agents that can understand visual inputs and follow user instructions, unlocking new possibilities for automating complex tasks on mobile devices. However, applying these models to real-world mobile scenarios remains a significant challenge due to the long-horizon task execution, difficulty in error recovery, and the cold-start problem in unfamiliar environments. To address these challenges, we propose MobileUse, a GUI agent designed for robust and adaptive mobile task execution. To improve resilience in long-horizon tasks and dynamic environments, we introduce a hierarchical reflection architecture that enables the agent to self-monitor, detect, and recover from errors across multiple temporal scales-ranging from individual actions to overall task completion-while maintaining efficiency through a reflection-on-demand strategy. To tackle cold-start issues, we further introduce a proactive exploration module, which enriches the agent's understanding of the environment through self-planned exploration. Evaluations on AndroidWorld and AndroidLab benchmarks demonstrate that MobileUse establishes new state-of-the-art performance, achieving success rates of 62.9% and 44.2%, respectively. To facilitate real-world applications, we release an out-of-the-box toolkit for automated task execution on physical mobile devices, which is available at https://github.com/MadeAgents/mobile-use.

With the growing research focus on multimodal dialogue systems, the capability for proactive interaction is gradually gaining recognition. As an alternative to conventional turn-by-turn dialogue, users increasingly expect multimodal systems to be more initiative, for example, by autonomously determining the timing of multi-turn responses in real time during video playback. To facilitate progress in this emerging area, we introduce ProactiveBench, the first comprehensive benchmark to evaluate a system's ability to engage in proactive interaction. Since model responses are generated at varying timestamps, we further propose PAUC, the first metric that accounts for the temporal dynamics of model responses. This enables a more accurate evaluation of systems operating in proactive settings. Through extensive benchmarking of various baseline systems on ProactiveBench and a user study of human preferences, we show that PAUC is in better agreement with human preferences than traditional evaluation metrics, which typically only consider the textual content of responses. These findings demonstrate that PAUC provides a more faithful assessment of user experience in proactive interaction scenarios. Project homepage: https://github.com/yellow-binary-tree/ProactiveBench

The advancement of large language model (LLM) based agents has shifted AI evaluation from single-turn response assessment to multi-step task completion in interactive environments. We present an empirical study evaluating frontier AI models on 150 workplace tasks within a realistic e-commerce RL environment from Surge. Our analysis reveals an empirically-derived hierarchy of agentic capabilities that models must master for real-world deployment: (1) tool use, (2) planning and goal formation, (3) adaptability, (4) groundedness, and (5) common-sense reasoning. Even the best-performing models fail approximately 40\% of the tasks, with failures clustering predictably along this hierarchy. Weaker models struggle with fundamental tool use and planning, whereas stronger models primarily fail on tasks requiring contextual inference beyond explicit instructions. We introduce a task-centric design methodology for RL environments that emphasizes diversity and domain expert contributions, provide detailed failure analysis, and discuss implications for agent development. Our findings suggest that while current frontier models can demonstrate coherent multi-step behavior, substantial capability gaps remain before achieving human-level task completion in realistic workplace settings.

Reinforcement learning (RL) has become an effective approach for advancing the reasoning capabilities of large language models (LLMs) through the strategic integration of external search engines. However, current RL-based search agents often rely on a process of stochastic exploration guided by carefully crafted outcome rewards, leading to inefficient reasoning trajectories and unstable training. To address these issues, we propose a novel framework, Hierarchical Experience (HiExp), to enhance the performance and training stability of search agents. Specifically, we extract empirical knowledge through contrastive analysis and a multi-level clustering mechanism, transforming raw reasoning trajectories into hierarchical experience knowledge. By leveraging experience-aligned training, we effectively regularize stochastic exploration, evolving it into a strategic and experience-driven search process. Extensive evaluations on multiple complex agentic search and mathematical reasoning benchmarks demonstrate that our approach not only achieves substantial performance gains but also exhibits strong cross-task and cross-algorithm generalization.

This paper describes the iterative use of service learning to develop, review, and improve computing-based artifacts. It is well-known that computing students benefit from service-learning experiences as do the community partners. It is also well-known that computing artifacts rarely function well long-term without versioning and updates. Service-learning projects are often one-time engagements, completed by single teams of students over the course of a semester course. This limits the benefit for community partners that do not have the expertise or resources to review and update a project on their own. Over several years, teams of undergraduate students in a capstone course created tailored social media plans for numerous small rural organizations. The projects were required to meet client specific needs, with identified audiences, measurable goals, and strategies and tactics to reach the identified goals. This paper builds on previously results for 60 projects conducted over several years. Nine clients were selected to participate in the iterative follow-up process, where new student teams conducted client interviews, reviewed the initial plans, and analyzed metrics from the current strategies and tactics to provide updated, improved artifacts. Using ABET learning objectives as a basis, clients reviewed the student teams and artifacts. This longitudinal study discusses the impact of this intervention to increase implementation and sustained use rates of computing artifacts developed through service learning. Both students and clients reported high satisfaction levels, and clients were particularly satisfied with the iterative improvement process. This research demonstrates an innovative practice for creating and maintaining computing artifacts through iterative service learning, while addressing the resource constraints of small organizations.

Conventional agent systems often struggle in open-ended environments where task distributions continuously drift and external supervision is scarce. Their reliance on static toolsets or offline training lags behind these dynamics, leaving the system's capability boundaries rigid and unknown. To address this, we propose the In-Situ Self-Evolving paradigm. This approach treats sequential task interactions as a continuous stream of experience, enabling the system to distill short-term execution feedback into long-term, reusable capabilities without access to ground-truth labels. Within this framework, we identify tool evolution as the critical pathway for capability expansion, which provides verifiable, binary feedback signals. Within this framework, we develop Yunjue Agent, a system that iteratively synthesizes, optimizes, and reuses tools to navigate emerging challenges. To optimize evolutionary efficiency, we further introduce a Parallel Batch Evolution strategy. Empirical evaluations across five diverse benchmarks under a zero-start setting demonstrate significant performance gains over proprietary baselines. Additionally, complementary warm-start evaluations confirm that the accumulated general knowledge can be seamlessly transferred to novel domains. Finally, we propose a novel metric to monitor evolution convergence, serving as a function analogous to training loss in conventional optimization. We open-source our codebase, system traces, and evolved tools to facilitate future research in resilient, self-evolving intelligence.

The rapid evolution of Multi-modal Large Language Models (MLLMs) has advanced workflow automation; however, existing research mainly targets performance upper bounds in static environments, overlooking robustness for stochastic real-world deployment. We identify three key challenges: dynamic task scheduling, active exploration under uncertainty, and continuous learning from experience. To bridge this gap, we introduce , a dynamic evaluation environment that simulates a "trainee" agent continuously exploring a novel setting. Unlike traditional benchmarks, evaluates agents along three dimensions: (1) context-aware scheduling for streaming tasks with varying priorities; (2) prudent information acquisition to reduce hallucination via active exploration; and (3) continuous evolution by distilling generalized strategies from rule-based, dynamically generated tasks. Experiments show that cutting-edge agents have significant deficiencies in dynamic environments, especially in active exploration and continual learning. Our work establishes a framework for assessing agent reliability, shifting evaluation from static tests to realistic, production-oriented scenarios. Our codes are available at https://github.com/KnowledgeXLab/EvoEnv

The acquisition of agentic capabilities has transformed LLMs from "knowledge providers" to "action executors", a trend that while expanding LLMs' capability boundaries, significantly increases their susceptibility to malicious use. Previous work has shown that current LLM-based agents execute numerous malicious tasks even without being attacked, indicating a deficiency in agentic use safety alignment during the post-training phase. To address this gap, we propose AgentAlign, a novel framework that leverages abstract behavior chains as a medium for safety alignment data synthesis. By instantiating these behavior chains in simulated environments with diverse tool instances, our framework enables the generation of highly authentic and executable instructions while capturing complex multi-step dynamics. The framework further ensures model utility by proportionally synthesizing benign instructions through non-malicious interpretations of behavior chains, precisely calibrating the boundary between helpfulness and harmlessness. Evaluation results on AgentHarm demonstrate that fine-tuning three families of open-source models using our method substantially improves their safety (35.8% to 79.5% improvement) while minimally impacting or even positively enhancing their helpfulness, outperforming various prompting methods. The dataset and code have both been open-sourced.

Recent advances in Large Language Models (LLMs) have sparked concerns over their potential to acquire and misuse dangerous or high-risk capabilities, posing frontier risks. Current safety evaluations primarily test for what a model can do - its capabilities - without assessing what it would do if endowed with high-risk capabilities. This leaves a critical blind spot: models may strategically conceal capabilities or rapidly acquire them, while harboring latent inclinations toward misuse. We argue that propensity - the likelihood of a model to pursue harmful actions if empowered - is a critical, yet underexplored, axis of safety evaluation. We present PropensityBench, a novel benchmark framework that assesses the proclivity of models to engage in risky behaviors when equipped with simulated dangerous capabilities using proxy tools. Our framework includes 5,874 scenarios with 6,648 tools spanning four high-risk domains: cybersecurity, self-proliferation, biosecurity, and chemical security. We simulate access to powerful capabilities via a controlled agentic environment and evaluate the models' choices under varying operational pressures that reflect real-world constraints or incentives models may encounter, such as resource scarcity or gaining more autonomy. Across open-source and proprietary frontier models, we uncover 9 alarming signs of propensity: models frequently choose high-risk tools when under pressure, despite lacking the capability to execute such actions unaided. These findings call for a shift from static capability audits toward dynamic propensity assessments as a prerequisite for deploying frontier AI systems safely. Our code is available at https://github.com/scaleapi/propensity-evaluation.

Global healthcare providers are exploring use of large language models (LLMs) to provide medical advice to the public. LLMs now achieve nearly perfect scores on medical licensing exams, but this does not necessarily translate to accurate performance in real-world settings. We tested if LLMs can assist members of the public in identifying underlying conditions and choosing a course of action (disposition) in ten medical scenarios in a controlled study with 1,298 participants. Participants were randomly assigned to receive assistance from an LLM (GPT-4o, Llama 3, Command R+) or a source of their choice (control). Tested alone, LLMs complete the scenarios accurately, correctly identifying conditions in 94.9% of cases and disposition in 56.3% on average. However, participants using the same LLMs identified relevant conditions in less than 34.5% of cases and disposition in less than 44.2%, both no better than the control group. We identify user interactions as a challenge to the deployment of LLMs for medical advice. Standard benchmarks for medical knowledge and simulated patient interactions do not predict the failures we find with human participants. Moving forward, we recommend systematic human user testing to evaluate interactive capabilities prior to public deployments in healthcare.