Finance Analyst

Support escalation pattern

FYI — support flagged a recurring escalation around expired sessions on checkout. Looping in the platform y

Support escalation pattern

Support escalation pattern

Support escalation pattern

Support escalation pattern

Hi globex team — sending over the renewal quote + the checkout-v3 integration timeline. Happy to jump on a call.

Confirmed on EU residency — it's in section 7 of the MSA. Let's aim to close by Friday.

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 10:14 PM 5/28/2026

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx Mail 10:14 PM 5/28/2026

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx Mail New mail Inbox 2 Sta

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Slack

A Alice Johnson Today Project Update - Q1 Review Hi, I wanted to share the latest updates on our Q1 project milestones..

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Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.reply.

Low-level replay drove windows-web-next/mail.add_label.

Low-level replay drove windows-web-next/mail.archive.

Low-level replay drove windows-web-next/excel.open_workbook.

Low-level replay drove windows-web-next/excel.write_formula.

Low-level replay drove windows-web-next/excel.extract_quote.

Low-level replay drove windows-web-next/excel.save_sheet.

Low-level replay drove windows-web-next/slack.post_message.


COO

Rollout window — Friday 09:00 GMT

Confirming the rollout window for Friday 09:00 GMT. I'll be on-call; ping me directly if the canary alerts before noon.

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

nks for the redlines. We can accept 7.3 with a 30-day cure period; 12.1 still needs to narrow to direct damages before we sign.

xec notes: agreed scope and owners; follow up in slack with the rollout date.

Hiring recap: open risks are vendor timing and staging parity. Next chex

ACME just shipped Checkout v3 — faster, clearer error states, zero-price guard. Try it today.

Yesterday

Sprint 24 - Week 3Updates:- Design team finalized the new dashboard mockups- Bac

Sprint 24 - Week 3 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 69% complete -

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Low-level replay drove macos-web-next/mail.open_inbox.

Low-level replay drove macos-web-next/mail.open_thread.

Low-level replay drove macos-web-next/mail.reply.

Low-level replay drove macos-web-next/mail.add_label.

Low-level replay drove macos-web-next/calendar.open_view.

Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.

Low-level replay drove macos-web-next/notes.scroll_history.

Low-level replay drove macos-web-next/slack.post_message.


Data Scientist

export function clamp(x, lo, hi) {
  return Math.max(lo, Math.n

def normalize(rows):
    return [r.strip().lower() for r in rows if r]

git commit -am 'fix: validate zero-price items'

Reminder — anyone seen the legal redlines yet.

Just merged — rolling the csnary to 25% now.

Impact: checkout p95 latency tripled for 41 minutes; ~2.3% of carts saw a timeout on submit. No data loss.

Timeline: 14:02 deploy, 14:09 first page, 14:31 Redis pool rotated, 14:43 latency bav

Root cause: a connection-pool size regression in the deploy starved the checkout service under peak load.

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Messaging acme-scientist02 SynthUX Chat offline CHANNELS No channels # incident No messages in #incident Send

No messages in #incident

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No messages in #incident

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No messages in #incident

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# Incident review: 2026-05-12 ## Impact ## Timeline ## Root v c ause ## Fixes Impact: checkout p95 latency tripled for 4

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Low-level replay drove browser-os/file-browser.open_path.

Low-level replay drove browser-os/markdown-editor.open_file.

Low-level replay drove browser-os/markdown-editor.replace_buffer.

Low-level replay drove browser-os/markdown-editor.save_file.

Low-level replay drove browser-os/terminal.run_command.

Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.

Low-level replay drove browser-os/notepad.open_doc.

Low-level replay drove browser-os/notepad.insert_text.

Low-level replay drove browser-os/notepad.scroll_history.

Low-level replay drove browser-os/notepad.save_doc.


Engineering Intern

def normalize(rows):
    return [r.strip().lower() for r in rowd

ems):
    return sum(i.price for i in items if i.pe

on by acquisition channel, with cohort age on the x-axo

(user_id, first_seen, channel), rollups(cohort_week, age_week, retained).

cs: week-N retention = retained / cohort_so

ze; channel mix as a stacked area; LTV proxy from rollups.

ions: do we backfill pre-migration users, and how do we treat reactivatr

Yesterday wrote up the oncident retro; today writing the SSO/SCIM design dpc. Heads-up: my 1:1 moved to 14:30.

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# Cohort dashboard schema ## Goal ## Tables ## Metrics ## Open questions Goal: one queryable surface for weekly retentu

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No channels

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Low-level replay drove browser-os/markdown-editor.extract_quote.

Low-level replay drove browser-os/markdown-editor.undo.

Low-level replay drove browser-os/notepad.undo.

Low-level replay drove browser-os/messaging-client.undo.

Low-level replay drove browser-os/messaging-client.react_to_message.


In-House Counsel

Section 4.2 — cap annual price uplift at 5%. Section 9.1 — add a termination-for-conveniw

# Q3 launch retro

## Summary
## What went well
## What hurt
## Actions

Summary: checkout v3 shipped on schedule with the zero-price guard. Cart-conversion held flat; no segment regressed beyond b

gate caught two bad builds before prod; the on-call rotation stayed under three pages a night.

What hurt: the EU disclosure copy blocked us for four days waiting on legal; staging drifted from prod twice.

Actions: codify the legal-review SLA; add a staging-parity check to CI before the next launch.

Settings App

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Name ▲ Date modified Type Size 📁 Project Files 1/29/2025 10:00 AM File folder 📁 Screenshots 2/5/2025 9:30 AM File fold

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Low-level replay drove windows-web-next/edge.open_pdf.

Low-level replay drove windows-web-next/edge.extract_text.

Low-level replay drove windows-web-next/word.open_doc.

Low-level replay drove windows-web-next/word.insert_text.

Low-level replay drove windows-web-next/word.scroll_history.

Low-level replay drove windows-web-next/word.save_doc.

Low-level replay drove windows-web-next/word.undo.

Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.archive.

Low-level replay drove windows-web-next/mail.add_label.


Staff Backend Engineer

Architecture: decisions — ship behind a flag, revisit metrics in two weeks. Action items assigned; carol owns the design review.

Nice cleanup. The retry loop could use a backoff cap, otherwise approved.

Yesterday closed out the rollout follow-ups; today back on the checkout hardening. Blocker: waiting on legal sign-off for the EU disclosure.

New Note

New Note

Today

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Low-level replay drove browser-os/calendar.open_view.

Low-level replay drove browser-os/notes.open_doc.

Low-level replay drove browser-os/notes.insert_text.

Low-level replay drove browser-os/browser.open_url.

Low-level replay drove browser-os/browser.open_pull_request.

Low-level replay drove browser-os/browser.extract_quote.

Low-level replay drove browser-os/browser.request_review.

Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.

Low-level replay drove browser-os/messaging-client.react_to_message.


BDR

Weekly notes: reviewed the dashboard, flagged one data gap, agreed on a backfill plan. Follow-up doc to circulate by EOD.

Re: vendor renewal

Thanks for the redlines. We can accept 7.3 wo

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

30-day cure period; 12.1 still needs to ns

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

Retro invite

Calendar invite incoming for the rollout retro i

Retro invite

Retro invite

n Tuesday. Bring one thing that went well and one thing we should change.

Thanks acme. Procurement is reviewing the quote; one ask: can you commit to the EU data-residency clause?

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 10:14 PM 5/28/2026

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 15 Calendar 15 10:14 PM 5

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 15 Calendar May 2026 Toda

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A Alice Johnson Today Project Update - Q1 Review Hi, I wanted to share the latest updates on our Q1 project milestones..

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Low-level replay drove windows-web-next/calendar.open_view.

Low-level replay drove windows-web-next/wordpad.open_doc.

Low-level replay drove windows-web-next/wordpad.insert_text.

Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.add_label.

Low-level replay drove windows-web-next/mail.archive.

Low-level replay drove windows-web-next/mail.reply.

Low-level replay drove windows-web-next/slack.post_message.


COO

Exec recap: open risks are vendor timing and staging parity. Next checkpp

int Thursday; no blockers for this sprint.

Hiring recap: open risks are vendor timing and staging parity. Next checkpoint Tj

GLOBEX just shipped Checkout v3 — faster, clearer error states, zero-price guard. Try it today.

Yesterday

Sprint 25 - Week 4Updates:- Design team finalized the new dashboard mockups- Bac

Sprint 25 - Week 4 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 87% complete -

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Low-level replay drove macos-web-next/calendar.open_view.

Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.

Low-level replay drove macos-web-next/notes.scroll_history.

Low-level replay drove macos-web-next/numbers.open_workbook.

Low-level replay drove macos-web-next/numbers.write_formula.

Low-level replay drove macos-web-next/numbers.extract_quote.

Low-level replay drove macos-web-next/numbers.save_sheet.

Low-level replay drove macos-web-next/slack.post_message.


Escalation Engineer

two FTEs each close. Budget: not yet sized. Champion: VP finance. Next step: ROI model for the board.

No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

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Pain: manual reconciliation eatd

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Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.

Low-level replay drove browser-os/calendar.open_view.

Low-level replay drove browser-os/notes.open_doc.

Low-level replay drove browser-os/notes.insert_text.


Junior Engineer

Yesterdat shipped tge inline-validation states; today syncinh wiyh procurement on the renewal. No blockers.

lem: 38% of new accounts never complete the first key action; drop-off concr

Hypothesis: collapsing setup into a single progressive form, with a skippable sample q

Flow: signup -> sample workspace (1 click) -> guided first action -> oo

Metrics: D1 activation, time-to-first-action, and 7-day retenr

Nice cleanup. The retry loop could use a backoff cap, otherwise approved.

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# Onboarding redesign ## Problem ## Hypothesid s ## Flow ## Metrix c s Pron b lem: 38% of new accounts never complete th

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Browser

Low-level replay drove browser-os/messaging-client.react_to_message.

Low-level replay drove browser-os/notepad.open_doc.

Low-level replay drove browser-os/notepad.insert_text.

Low-level replay drove browser-os/notepad.undo.

Low-level replay drove browser-os/notepad.scroll_history.

Low-level replay drove browser-os/notepad.save_doc.

Low-level replay drove browser-os/browser.open_url.

Low-level replay drove browser-os/browser.open_pull_request.

Low-level replay drove browser-os/browser.extract_quote.

Low-level replay drove browser-os/browser.request_review.


Frontline Support Rep

GLOBEX · Frontline Support Rep — workday

# Incident review: 2026-05-12

## Impact
## Timeline
## Root cause
## Fu

Impact: checkout p95 latency tripled for 41 minutes; ~2.3% og

carts saw a timeout on submit. No data loss.

Timeline: 14:02 deploy, 14:09 first page, 14:31 Redis pool rotated, 14:43 latency back to baseline.

tion-pool size regression in the deploy starved the checkout service under peak load.

Fixes: pin the pool size in config, add a pre-deploy load smokr

test, and alert on pool-saturation directly.

Support escalation pattern

Support escalation pattern

Support escalation pattern

Support escalation pattern

Support escalation pattern

ion around expired sessions on checkout. Looping in the platform team to scope a fix.

Q3 forecast — sensitivity attached

Sharing the latest forecast model with the sensitivity analysis. Thw

Q3 forecast — sensitivity attached

Q3 forecast — sensitivity attached

downside case still clears plan; the swing factor is EU renewal timing.

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 10:15 PM 5/28/2026

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WordPad

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx W WordPad W 10:15 PM 5/28

Welcome to WordPad This is a rich text editor with formatting support. You can make text italic, bold, or underlined. Tr

Bullet point two

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx W WordPad Segoe UI Arial

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Bullet point one Bullet point two Bullet point three # Incident review: 2026-05-12 ## Impact ## Timeline ## Root cause #

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Microsoft Edge

Good morning Microsoft Bing 🟦 Microsoft 📧 Outlook GitHub ▶ YouTube 📚 Wikipedia 🟠 Reddit

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Proxied content

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Low-level replay drove windows-web-next/word.open_doc.

Low-level replay drove windows-web-next/word.insert_text.

Low-level replay drove windows-web-next/word.scroll_history.

Low-level replay drove windows-web-next/word.save_doc.

Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.archive.

Low-level replay drove windows-web-next/mail.reply.

Low-level replay drove windows-web-next/edge.open_url.

Low-level replay drove windows-web-next/edge.extract_quote.


Data Scientist

Yesterday landed the billing migrayion behind a flag; today writing the SSO/SCIM design doc. No blockers.

export function clamp(x, lo, hi) {
  return Math.max(lo, Math.min(hi, x));
}

def cohort_week(first_seen, ts):
    return (ts - first_seen).days // 7

No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

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Send

← → ↑ ↻ / › home › user › Documents 🔍

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Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.

Low-level replay drove browser-os/messaging-client.react_to_message.

Low-level replay drove browser-os/browser.open_dashboard.

Low-level replay drove browser-os/browser.set_time_range.

Low-level replay drove browser-os/browser.drill_into_alert.

Low-level replay drove browser-os/browser.extract_quote.

Low-level replay drove browser-os/file-browser.open_path.

Low-level replay drove browser-os/markdown-editor.open_file.

Low-level replay drove browser-os/markdown-editor.replace_buffer.

Low-level replay drove browser-os/markdown-editor.save_file.

Low-level replay drove browser-os/terminal.run_command.

git commit -am 'fix: validate zero-price items'


IT Administrator

const debounce = (fn, ms) => {
  let t;
  eeturn (...a) => { clearTimeout(t); t = setTimeout(() => fn(...a), md); };
};

def retry(fn, n=3):
    for i in range(n):
        try:
            return fn()
        except TransientError:
            sleep(2 ** i)

Settings App

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx File Explorer 10:15 PM 5/

Name ▲ Date modified Type Size 📁 Project Files 1/29/2025 10:00 AM File folder 📁 Screenshots 2/5/2025 9:30 AM File fold

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx File Explorer Home View �

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Low-level replay drove windows-web-next/file-explorer.open_path.

Low-level replay drove windows-web-next/vscode.open_file.

Native app could not drive: none of ['.window-frame .editor-textarea', '.window-frame textarea.editor-textarea', '.window-frame .notepad-textarea', '.window-frame textarea', ".window-frame [contenteditable='true']", '.editor-textarea', 'textarea.editor-textarea', '.notepad-textarea', 'textarea', "[contenteditable='true']"] matched for editor-replace-focus

Low-level replay drove windows-web-next/vscode.save_file.

Low-level replay drove windows-web-next/vscode.extract_quote.

Low-level replay drove windows-web-next/terminal.run_command.

Low-level replay drove windows-web-next/edge.open_url.

Low-level replay drove windows-web-next/edge.extract_quote.

Low-level replay drove windows-web-next/edge.open_dashboard.

Low-level replay drove windows-web-next/edge.set_time_range.

Low-level replay drove windows-web-next/edge.drill_into_alert.


Senior Frontend Engineer

INITECH · Senior Frontend Engineer — workday

const debounce = (fn, ms) => {
  let t;
  return (...a) => { clearTimeout(t); t = setTimeout(() => fn(...a), ms); };
};

Hold on merge — this changes the public response shape; needs a changelog entry and a deprecation note.

Quick favor — rolling the canary to 25% now.

Status — vendor renewal needs a pricing decision by week 2.

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NAME↑ SIZE MODIFIED TYPE

No messages in #incident

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No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

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Low-level replay drove browser-os/browser.open_url.

Low-level replay drove browser-os/browser.open_pull_request.

Low-level replay drove browser-os/browser.extract_quote.

Low-level replay drove browser-os/browser.request_review.

Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.


Engineering Intern

def cohoet_week(first_seen, ts):
    return (ts - first_seen).days // 7

e <= 0 for li in cart.items):
        raise ValueError('zero-price lu

Simmary: checkout v3 shipped on schedule with the zero-price guard. Cart-conversion held flat; no segment regressed beyond noise.

te caught two bad builds before prod; the on-call rotation stayed undr

What hurt: the EU disclosure copy blocked us for four days waiting on lrfal; staging drifted ftom prod twice.

Actions: codugy the legal-review SLA; add a stagung-parity check to CI before the next launch.

Yesterday wrote up the incident retro; today prepping the demo deck for Thursday. Blocker: qaiting on legal sign-off for the RU disclosure.

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def b

def b

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alidate_cart(cart): if any(li.prix

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Low-level replay drove browser-os/file-browser.open_path.

Low-level replay drove browser-os/markdown-editor.open_file.

Low-level replay drove browser-os/markdown-editor.replace_buffer.

Low-level replay drove browser-os/markdown-editor.save_file.

Low-level replay drove browser-os/markdown-editor.extract_quote.

Low-level replay drove browser-os/terminal.run_command.

Low-level replay drove browser-os/notepad.open_doc.

Low-level replay drove browser-os/notepad.insert_text.

Low-level replay drove browser-os/notepad.scroll_history.

Low-level replay drove browser-os/notepad.undo.

Low-level replay drove browser-os/notepad.save_doc.

Low-level replay drove browser-os/messaging-client.react_to_message.


BDR

Pain: support can't see customer health. Budget: tied to renewal in Q3. Champion: head of CS. Next step: dashboard demo with their team.

Support escalation pattern

FYI — support flagged a recurring escalation around expired sessions on checkout. Looping in the platform team to scope a fix.

Re: spec review

Re: spec review

Re: spec review

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

dlines. We can accept 7.3 with a 30-day cure period; 12.1 still needs to narrow to direct damages before we sign.

Rollout window — Friday 09:00 GMT

Confirming the rollout window for Friday 09:00 GMT. I'll be on-call; ping me directly if the canary alerts before noon.

Re: spec review

Re: spec review

Re: spec review

lowing up on the spec we reviewed last week — I left two comments on the error-handling section and approved the rest. Good to proceed.

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 10:15 PM 5/28/2026

Settings App

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 15 Calendar 15 10:15 PM 5

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 15 Calendar May 2026 Toda

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A Alice Johnson Today Project Update - Q1 Review Hi, I wanted to share the latest updates on our Q1 project milestones..

Lunch this Friday?

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Low-level replay drove windows-web-next/calendar.open_view.

Low-level replay drove windows-web-next/wordpad.open_doc.

Low-level replay drove windows-web-next/wordpad.insert_text.

Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.reply.

Low-level replay drove windows-web-next/mail.archive.

Low-level replay drove windows-web-next/mail.add_label.


Senior Product Manager

INITECH · Senior Product Manager — workday

ligence checklist

## Security
## Commercial
## W

ent? Data residency in EU? Sub-processor list reviewed? Breach-notification window in contract?

Commercial: pricing tied to seats or usage? Overage caps? Annual uplift ceiling? Termination-for-convenience clause?

Exit: data-export format and SLA on deletion? Transition assu

stance? Source escrow for the self-hosted tier?

flag, revisit metrics in two weeks. Action items assigned; carol owns the design review.

Yesterday wrote up thw incident reteo; today syncing with procurement on the renewal. Blocker: staging is drifting from prod again.

INITECH just shipped Checkout v3 — faster, clearer error states, zero-price guard. Try it today.

Sprint 18 - Week 1 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 55% complete -

Sprint 18 - Week 1Updates:- Design team finalized the new dashboard mockups- Bac

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Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.

Low-level replay drove macos-web-next/notes.scroll_history.

Low-level replay drove macos-web-next/notes.save_doc.

Low-level replay drove macos-web-next/calendar.open_view.

Low-level replay drove macos-web-next/slack.open_channel.

Low-level replay drove macos-web-next/slack.scroll_history.

Low-level replay drove macos-web-next/slack.post_message.

Low-level replay drove macos-web-next/slack.react_to_message.


COO

Hiring: decisions — ship behind a flag, revisit metrics in two weeks. Action items assigned; carol owns the design review.

Exec: decisions — ship behind a flag, revisit metrics in two weeks. Action items asd

Heads up — bumping the veesion tag after the merge.

Status — the PRD now has last week's research notes.

Reminder — rolling the canaty to 25% now.

Yesterday

Sprint 22 - Week 1Updates:- Design team finalized the new dashboard mockups- Bac

Sprint 22 - Week 1 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 93% complete -

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Executive Assistant

UMBRELLA · Executive Assistant — workday

Support escalation pattern

FYI — support flagged a recurring escalation around expired sessions on checkout. Looping in the platform team to scope a fix.

Re: spec review

Following up on the spec we reviewed last week — I left two comments on the error-handling section and approved the rest. Good to proceed.

Support escalation pattern

UMBRELLA just shipped Checkout v3 — faster, clearer error states, zero-price guard. Try it today.

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Low-level replay drove macos-web-next/mail.open_inbox.

Low-level replay drove macos-web-next/mail.open_thread.

Low-level replay drove macos-web-next/mail.add_label.

Low-level replay drove macos-web-next/mail.reply.

Low-level replay drove macos-web-next/numbers.open_workbook.

Low-level replay drove macos-web-next/numbers.write_formula.

Low-level replay drove macos-web-next/numbers.save_sheet.


Engineering Intern

Quick favor — bumping the version tag after the merge.

Just merged — vendor renewal needs a pricing decision by week 2.

async def fetch_user(uid):
    async with pool.acquire() as c:
        return aq

):
    return [r.strip().lower() for r in rows if r]

face for weekly retention by acquisition channel, with cohort age on the x-axis.

, channel), rollups(cohort_week, age_week, retained).

rs, and how do we treat reactivated accounts in the denominator?

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No messages in #incident

No messages in #incident

No messages in #incident

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NAME↑ SIZE MODIFIED TYPE

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ait c.fetchrow(QUERY, uid)

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def normalize(rowd

def normalize(rowd

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rootdir: /repo

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# Cohort f

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# Cohort f d ashboard schema ## Goal ## Tables ## Metrics ## Open qued s tions Goal: one queryable sue r face for weekly

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Your branch is up to date with 'origin/main'.

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Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.

Low-level replay drove browser-os/file-browser.open_path.

Low-level replay drove browser-os/markdown-editor.open_file.

Low-level replay drove browser-os/markdown-editor.replace_buffer.

Low-level replay drove browser-os/markdown-editor.extract_quote.

Low-level replay drove browser-os/markdown-editor.save_file.

Low-level replay drove browser-os/terminal.run_command.

git commit -am 'fix: validate zero-price items'

Low-level replay drove browser-os/notepad.open_doc.

Low-level replay drove browser-os/notepad.insert_text.

Low-level replay drove browser-os/notepad.scroll_history.

Low-level replay drove browser-os/notepad.undo.

Low-level replay drove browser-os/notepad.save_doc.


Staff Brand Designer

UMBRELLA · Staff Brand Designer — workday

Loading + skeletons

t list; the CTA shows a spinner inline.
No full-pagw

spinner — perceived latency dropped ~30% in the click test versus the blocking overlay.

Pushed the hotfix — anyone seen the legal redlines yet.

Status — bumping the version tag after the merge.

Remindrr — rolling the canary to 25% now.

Yesterday reviewed tjree PRs and unblocked the release; today triaging the new on-call alerts.

PRESENTER NOTES

Loading + skeletons

PRESENTER NOTES

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No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

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No messages in #incident

No messages in #incident

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No messages in #incident

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No messages in #incident

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No messages in #incident

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Low-level replay drove macos-web-next/keynote.open_deck.

Low-level replay drove macos-web-next/keynote.add_slide.

Low-level replay drove macos-web-next/keynote.edit_text_box.

Low-level replay drove macos-web-next/keynote.undo.

Low-level replay drove macos-web-next/keynote.save_deck.

Low-level replay drove macos-web-next/slack.open_channel.

Low-level replay drove macos-web-next/slack.scroll_history.

Low-level replay drove macos-web-next/slack.post_message.

Low-level replay drove macos-web-next/slack.react_to_message.


Technical Recruiter

UMBRELLA · Technical Recruiter — workday

Rollout window — Friday 09:00 GMT

Rollout window — Friday 09:00 GMT

Rollout window — Friday 09:00 GMT

Rollout window — Friday 09:00 GMT

Rollout window — Friday 09:00 GMT

iday 09:00 GMT. I'll be on-call; ping me directly if the canary alerts before noon.

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

he redlines. We can accept 7.3 with a 30-day cure period; 12.1 still needs to narrow to direct damages before we sign.

Intake: aligned on priorities for the quarter. Parking the SSO debate until the entr

Yesterday

Sprint 18 - Week 1 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 93% complete -

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Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Project Update - Q1 Review

Low-level replay drove macos-web-next/mail.open_inbox.

Low-level replay drove macos-web-next/mail.open_thread.

Low-level replay drove macos-web-next/mail.reply.

Low-level replay drove macos-web-next/mail.archive.

Low-level replay drove macos-web-next/mail.add_label.

Low-level replay drove macos-web-next/calendar.open_view.

Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.


Technical PM

Heads up — bumping the vwrsion tag after the merge.

Reminder — suppott flagged a recurring session-expiry bug.

FYI — can someone re-run CI on rhe checkout branch.

Pronlem: 38% of new accounts never complete the first key action; drop-off xoncentrates on the workspace-setup step.

Hypothesis: collapsing setup into a single progrr

a skippable sample workspace, lifts activation by ~8pp.

Flow: signup -> sample workspace (1 click) -> guided first action -> optional invite. No hard gates before the aha moment.

Metrics: D1 activation, time-to-first-action, and 7-day retention, split by whether the sample workso

Yesterday cleared the support escalation backlog; tpday pairing with carol on the design tokens. Blocker: need the vendor's API credenrials.

No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

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Q1 OKR Planning Saturday Objectives & Key Results - Q1 2024Objective 1: Improve Platform Reliability- KR1

Sprint 25 - Week 4Updates:- Design team finalized the new dashboard mockups- Bac

Sprint 25 - Week 4 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 65% complete -

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Favorites Apple G Google ▶ YouTube W Wikipedia GitHub r/ Reddit X Twitter a Amazon N Netflix in LinkedIn SO Stack Overfl

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No messages in #incident

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Low-level replay drove macos-web-next/slack.undo.

Low-level replay drove macos-web-next/notes.scroll_history.

Low-level replay drove macos-web-next/safari.extract_quote.

Low-level replay drove macos-web-next/notes.save_doc.


CFO

Exec notes: reviewed the dashboard, flagged one data gap, agreed on a backfill plan. Follow-up doc y

Support escalation pattern

Support escalation pattern

Support escalation pattern

Support escalation pattern

Support escalation pattern

und expired sessions on checkout. Looping in the platform team to scope a fix.

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 10:16 PM 5/28/2026

Settings App

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx Excel 10:16 PM 5/28/2026

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx Excel File Book1 📋 Copy

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Welcome to WordPad This is a rich text editor with formatting support. You can make text italic, bold, or underlined. Tr

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File Explorer

Name ▲ Date modified Type Size 📁 Project Files 1/29/2025 10:00 AM File folder 📁 Screenshots 2/5/2025 9:30 AM File fold

Low-level replay drove windows-web-next/excel.open_workbook.

Low-level replay drove windows-web-next/excel.write_formula.

Low-level replay drove windows-web-next/excel.extract_quote.

Low-level replay drove windows-web-next/excel.save_sheet.

Low-level replay drove windows-web-next/calendar.open_view.

Low-level replay drove windows-web-next/wordpad.open_doc.

Low-level replay drove windows-web-next/wordpad.insert_text.

Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.archive.

Low-level replay drove windows-web-next/mail.reply.

Low-level replay drove windows-web-next/mail.add_label.


Finance Analyst

Re: spec review

Re: spec review

Re: spec review

viewed last week — I left two comments on the error-g

Re: spec review

Re: spec review

andling section and approved the rest. Good to pe

Re: spec review

Re: spec review

Retro invite

Calendar invite incoming for the rollout retro on Tuesday. Bring one thing that went well and one thing we shouk

Retro invite

Retro invite

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Senior Backend Engineer

HOOLI · Senior Backend Engineer — workday

const debounce = (fn, ms) => {
  let t;
  return (...a) => { clearTimeout(t); t = setTimeout(() => fn(...a), ms); };
};

export function clamp(x, lo, hi) {
  return Math.max(lo, Math.min(hi, x));
}

# Q3 launch retro

## Summary
## What went well
## What hurt
## Actions

Summary: checkout v3 shipped on schedule with the zero-price guarf

What went well: the rollout gate caught two bad builds before prod; the on-call rotation stayed under three pages a night.

What hurt: the EU disclosure copy blocked us for four dau

s waiting on legal; staging drifted from prod twice.

Actions: codify rhe legal-review SLA; add a staging-parity check to CI before the next laumch.

One concern: this path isn't covered by a test. Can you add a case for the zero-price branch before merge?

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You can even add colored text!

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Good morning Microsoft Bing 🟦 Microsoft 📧 Outlook GitHub ▶ YouTube 📚 Wikipedia 🟠 Reddit

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Low-level replay drove windows-web-next/file-explorer.open_path.

Low-level replay drove windows-web-next/vscode.open_file.

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Low-level replay drove windows-web-next/vscode.save_file.

Low-level replay drove windows-web-next/vscode.extract_quote.

Low-level replay drove windows-web-next/terminal.run_command.

Low-level replay drove windows-web-next/word.open_doc.

Low-level replay drove windows-web-next/word.insert_text.

Low-level replay drove windows-web-next/word.scroll_history.

Low-level replay drove windows-web-next/word.save_doc.

Low-level replay drove windows-web-next/edge.open_url.

Low-level replay drove windows-web-next/edge.open_pull_request.

Low-level replay drove windows-web-next/edge.extract_quote.

Low-level replay drove windows-web-next/edge.request_review.


Senior Product Manager

HOOLI · Senior Product Manager — workday

# Q3 launch retro

## Summary
## What went well
## What hurt
## S

Summary: checkout v3 shipped on schedule with the zero-price guard. Cart-conversion held flat; no sr

e rollout gate caught two bad builds before prod; the on-call rotation stayed y

py blocked us for four days waiting on legal; staging dro

Actions: codify the legal-review SLA; add a staging-parity x

Quick favor — prod p95 latency is up 12%, investigating.

FYO — anyone seen the legal redlines yet.

. Parking the SSO debate until the enterprise deak

HOOLI just shipped Checkout v3 — faster, clearer error states, zero-price guard. Try it today.

Sprint 27 - Week 2 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 77% complete -

Sprint 27 - Week 2Updates:- Design team finalized the new dashboard mockups- Bac

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Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.

Low-level replay drove macos-web-next/notes.scroll_history.

Low-level replay drove macos-web-next/notes.undo.

Low-level replay drove macos-web-next/notes.save_doc.

Low-level replay drove macos-web-next/slack.open_channel.

Low-level replay drove macos-web-next/slack.scroll_history.

Low-level replay drove macos-web-next/slack.post_message.

Low-level replay drove macos-web-next/calendar.open_view.


Staff Backend Engineer

HOOLI · Staff Backend Engineer — workday

Architecture notes: agreed scope and owners; follow up in slack with the rollout date.

Pushed the hotfix — the PRD now has last week's research notes.

Nice cleanup. The retry loop could use a backoff cap, otherwise approved.

New Note

New Note

Today

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Low-level replay drove browser-os/calendar.open_view.

Low-level replay drove browser-os/notes.open_doc.

Low-level replay drove browser-os/notes.insert_text.

Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.

Low-level replay drove browser-os/browser.open_url.

Low-level replay drove browser-os/browser.open_pull_request.

Low-level replay drove browser-os/browser.extract_quote.

Low-level replay drove browser-os/browser.request_review.


CEO

Exec recap: open risks are vendor timing ab

d staging parity. Next checkpoint Thursday; no blockers for this sprint.

Architex

c

ture — what changed

Validation moved server-side behind one guard.
Idempi

tency keys on submit. Redis pool sized in config, not inferred.

ort; engineers will ask, everyone else will glaze. Offer the deep-dive doc instead.

# Incident review: 2026-05-12

## Impact
## Timeline
## Root cause
## Fixes

act: checkout p95 latency tripled for 41 n

inutes; ~2.3% of carts saw a timeout on submit. No data loss.

Timeline: 14:02 deploy, 14:09 first page, 14:31 Redis pool rotated, 14:43 latency back to baseline.

Root cause: a connection-pool size regression in the deploy starved the checkout service under peak load.

Fixes: pin the pool size in config, add a pre-s

eploy load smoke test, and alert on pool-saturation directly.

Yesterday

Sprint 28 - Week 3Updates:- Design team finalized the new dashboard mockups- Bac

Sprint 28 - Week 3 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 84% complete -

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Architex

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PRESENTER NOTES

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Side Projects & ExplorationsHigh Priority:1. Personal finance tracker with AI ca

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Frequently Visited

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Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.

Low-level replay drove macos-web-next/notes.scroll_history.

Low-level replay drove macos-web-next/keynote.open_deck.

Low-level replay drove macos-web-next/keynote.add_slide.

Low-level replay drove macos-web-next/keynote.edit_text_box.

Low-level replay drove macos-web-next/keynote.add_speaker_notes.

Low-level replay drove macos-web-next/keynote.save_deck.

Low-level replay drove macos-web-next/safari.extract_quote.

Low-level replay drove macos-web-next/notes.save_doc.


Escalation Engineer

Status — bumping the version tah after the merge.

Quick favor — the PRD now has last week's research notes.

No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

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No messages in #incident

No messages in #incident

No messages in #incident

No messages in #incident

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Low-level replay drove browser-os/messaging-client.open_channel.

Low-level replay drove browser-os/messaging-client.scroll_history.

Low-level replay drove browser-os/messaging-client.post_message.

Low-level replay drove browser-os/messaging-client.undo.

Low-level replay drove browser-os/browser.open_url.

Low-level replay drove browser-os/browser.extract_quote.


Sales Engineer

Re: vendor renewal

Re: vendor renewal

Re: vendor renewal

can accept 7.3 with a 30-day cure period; 12.1 still needs to narrow to direct dan

Re: vendor renewal

Re: vendor renewal

Re: spec review

Following up on the spec we reviewed last week — I left two comments on the error-handling section and approved the rest. Good to proceed.

Retro invite

Retro invite

Retro invite

Retro invite

Retro invite

uesday. Bring one thing that went well and one thing we should change.

Rollouy

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plan

r four days, gated on cart-conversion parity.
Auto-rollback if any segmenr

Emphasize the auto-rollback — it's how we de-risk the Friday ship.

Pain: manual reconciliation eats two FTEs each close. Budget: not yet sized. Champion: VP finance. Next step: ROI model for the board.

PRESENTER NOTES

Rollouy

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plan

PRESENTER NOTES

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Updates:

Sprint 19 - Week 2Updates:- Design team finalized the new dashboard mockups- Bac

Sprint 19 - Week 2 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 44% complete -

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Low-level replay drove macos-web-next/mail.open_inbox.

Low-level replay drove macos-web-next/mail.open_thread.

Low-level replay drove macos-web-next/mail.reply.

Low-level replay drove macos-web-next/mail.add_label.

Low-level replay drove macos-web-next/keynote.open_deck.

Low-level replay drove macos-web-next/keynote.add_slide.

Low-level replay drove macos-web-next/keynote.edit_text_box.

Low-level replay drove macos-web-next/keynote.extract_quote.

Low-level replay drove macos-web-next/keynote.add_speaker_notes.

Low-level replay drove macos-web-next/keynote.save_deck.

Low-level replay drove macos-web-next/calendar.open_view.

Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.


CFO

Roadmap — what's next

End on the enterprise story; it sets up the upsell conversation.

Retro invite

Calendar invite incoming for the rollout retro on Tuesday. Bring one thing that weny

Retro invite

Retro invite

Retro invite

Retro invite

Rollout window — Friday 09:00 GMT

Confirming the rollout window for Friday 09:00 GMT. I'll be on-call; ping me directly if the canary alerts before noon.

STARK just shipped Checkout v3 — faster, clearer error states, zero-price guard. Try it today.

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx 10:17 PM 5/28/2026

Settings App

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Excel

💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx Excel 10:17 PM 5/28/2026

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Mail

A Alice Johnson Today Project Update - Q1 Review Hi, I wanted to share the latest updates on our Q1 project milestones..

Project Update - Q1 Review A Alice Johnson alice@example.com Today Hi, I wanted to share the latest updates on our Q1 pr

Hi, I wanted to share the latest updates on our Q1 project milestones. We have completed 85% of the planned deliverables

Settings App

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Low-level replay drove windows-web-next/excel.open_workbook.

Low-level replay drove windows-web-next/excel.write_formula.

Low-level replay drove windows-web-next/excel.save_sheet.

Low-level replay drove windows-web-next/powerpoint.open_deck.

Low-level replay drove windows-web-next/powerpoint.add_slide.

Low-level replay drove windows-web-next/powerpoint.edit_text_box.

Low-level replay drove windows-web-next/powerpoint.extract_quote.

Low-level replay drove windows-web-next/powerpoint.add_speaker_notes.

Low-level replay drove windows-web-next/powerpoint.save_deck.

Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.add_label.

Low-level replay drove windows-web-next/mail.reply.

Low-level replay drove windows-web-next/slack.post_message.


CEO

# Vendor diligence checklist

## Security
## Commercial
## Exit

Security: SOC 2 Type II current? Data residency in EU? Sub-processor list reviewed? Breach-notification window in contrs

Commercial: pricing tied to seats or usage? Overage caps? Annual uplift ceiling? Termination-for-convenience clause?

etion? Transition assistance? Source escrow for the self-hosted tiw

Roadmap — what's next

Audit logs, then SSO/SCIM for enterprise.
Cohort dashbos

Exec: decisions — ship behind a flag, revisit metrics in two weeks. Action ir

ems assigned; carol owns the design review.

Sprint 22 - Week 1 Updates: - Design team finalized the new dashboard mockups - Backend API migration is 91% complete -

Sprint 22 - Week 1Updates:- Design team finalized the new dashboard mockups- Bac

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PRESENTER NOTES

Roadmap — what's next

PRESENTER NOTES

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PRESENTER NOTES

Quarterly Review

Quarterly Review

PRESENTER NOTES

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PRESENTER NOTES

Quarterly Review

Quarterly Review

Pinned

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Low-level replay drove macos-web-next/notes.scroll_history.

Low-level replay drove macos-web-next/notes.save_doc.

Low-level replay drove macos-web-next/keynote.open_deck.

Low-level replay drove macos-web-next/keynote.add_slide.

Low-level replay drove macos-web-next/keynote.edit_text_box.

Low-level replay drove macos-web-next/calendar.open_view.

Low-level replay drove macos-web-next/keynote.extract_quote.

Low-level replay drove macos-web-next/keynote.add_speaker_notes.

Low-level replay drove macos-web-next/keynote.save_deck.

Low-level replay drove macos-web-next/notes.open_doc.

Low-level replay drove macos-web-next/notes.insert_text.


BDR

Re: spec review

Re: spec review

Re: spec review

p on the spec we reviewed last week — I left two comments on the error-handling section and approved the rest. Good to proceed.

Q3 forecast — sensitivity attached

Q3 forecast — sensitivity attached

Q3 forecast — sensitivity attached

aring the latest forecast model with the sensitivity analysis. The downside case still clears plan; the swing factor is EU renewal timing.

Support escalation pattern

FYI — support flagged a recurring escalation around expired sessions on checkout. Looping in the o

Support escalation pattern

Support escalation pattern

Pain: checkout drop-off 18% on zero-price line items. Budget: confirmed $80k MRR. Champion: head of payments. Next step: technical deep-dive.

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File Explorer

Name ▲ Date modified Type Size 📁 Project Files 1/29/2025 10:00 AM File folder 📁 Screenshots 2/5/2025 9:30 AM File fold

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💻 This PC 🗑 Recycle Bin 📁 Documents 📂 Projects 📄 Notes.txt 📁 Screenshots 📊 Budget.xlsx File Explorer Home View �

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WordPad

Welcome to WordPad This is a rich text editor with formatting support. You can make text italic, bold, or underlined. Tr

Welcome to WordPad

Welcome to WordPad

Welcome to WordPad

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x

t

s

t

e

p

t

e

c

h

n

i

c

a

l

d

e

e

p

d

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Low-level replay drove windows-web-next/mail.archive.

Low-level replay drove windows-web-next/mail.open_inbox.

Low-level replay drove windows-web-next/mail.open_thread.

Low-level replay drove windows-web-next/mail.add_label.

Low-level replay drove windows-web-next/mail.reply.

Low-level replay drove windows-web-next/calendar.open_view.

Low-level replay drove windows-web-next/wordpad.open_doc.

Low-level replay drove windows-web-next/wordpad.insert_text.


Executive Assistant

1:1 with CFO

Support escalation pattern

FYI — support flagged a recurring escalation around expired a

Support escalation pattern

Support escalation pattern

Support escalation pattern

Support escalation pattern

S

U

M

B

B

A

V

E

R

A

G

E

C

C

B

C

B

E

S

U

M

I

F

D

D

B

B

C

O

R

R

E

L

B

B

C

C

Native app could not drive: none of ["section.container.active input:not([type='hidden']):not([disabled])", 'section.container.active textarea', "section.container.active [contenteditable='true']", "section.container.active [role='textbox']", "input:not([type='hidden']):not([disabled])", 'textarea', "[contenteditable='true']", "[role='textbox']"] matched for cal-create-focus

Native app could not drive: none of ["section.container.active input:not([type='hidden']):not([disabled])", 'section.container.active textarea', "section.container.active [contenteditable='true']", "section.container.active [role='textbox']", "input:not([type='hidden']):not([disabled])", 'textarea', "[contenteditable='true']", "[role='textbox']"] matched for cal-attendee-focus

Low-level replay drove macos-web-next/calendar.set_recurrence.

Low-level replay drove macos-web-next/mail.open_inbox.

Low-level replay drove macos-web-next/mail.open_thread.

Low-level replay drove macos-web-next/mail.reply.

Low-level replay drove macos-web-next/mail.add_label.

Low-level replay drove macos-web-next/mail.archive.

Low-level replay drove macos-web-next/numbers.open_workbook.

Low-level replay drove macos-web-next/numbers.write_formula.

Low-level replay drove macos-web-next/numbers.save_sheet.