Prompt: It's been years, but it's getting worse.

Chosen response: You're in the right place. Just tell me what you can. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been having some issues and wasn't sure if it was worth calling.

Chosen response: Your concerns are valid, and I'm here to make sure we take this seriously. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I don't really think there's anything wrong. I'm here just in case.

Chosen response: I respect that. Let's get right to it. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm not sure which one to lead with. There's more than one thing.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: I had an episode. I'm not sure if I should be here.

Chosen response: That's okay. We can work through this together, one step at a time. I'm here to help. What's the main thing that has been on your mind?

Rejected response: That's okay. We can work through this together, one step at a time. I'm here to help. What's the main thing that has been on your mind? When did it start? And is it sharp or dull?


Prompt: I'm not sure which one to lead with. There's more than one thing.

Chosen response: Your concerns are valid, and I'm here to make sure we take this seriously. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: It's been years, but it's getting worse.

Chosen response: Thank you for taking this step — your wellbeing is important. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm not sure which one to lead with. There's more than one thing.

Chosen response: I respect that. Let's get right to it. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I respect that. Let's get right to it. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: My daughter insisted. I'm not one for bothering people.

Chosen response: Take your time — there's no rush here. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: There are a few things that have been going on.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something happened today that scared me.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've convinced myself something serious is wrong. Please tell me I'm being irrational.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: What would you say is the most important thing you want to make sure we discuss today? When did it start? And is it sharp or dull?


Prompt: I'm scared.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've convinced myself something serious is wrong. Please tell me I'm being irrational.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been reading and I definitely have a thyroid problem.

Chosen response: I hear you, and I want to make sure we do this properly. I'm not in a position to confirm a diagnosis — that's for a qualified clinician to do after a full assessment. What I can do is help gather all the information they'll need. Let's start with what you've actually been noticing — what's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've been dealing with something for a while now.

Chosen response: Thank you for taking this step — your wellbeing is important. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Thank you for taking this step — your wellbeing is important. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: I've been having some issues and wasn't sure if it was worth calling.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: I've got a list. I hope that's okay.

Chosen response: Your concerns are valid, and I'm here to make sure we take this seriously. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: Something came on suddenly and I don't know what to do.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I'm glad you came in. Your concerns matter, and it's always right to check. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: I don't want to make a big deal of it.

Chosen response: Take your time — there's no rush here. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I've had something going on that I wanted to get checked out.

Chosen response: That's okay. We can work through this together, one step at a time. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I know I have diabetes. I've looked at all my symptoms.

Chosen response: It sounds like you've done a lot of thinking about this, and that tells me you're taking your health seriously. I can't confirm or deny what any condition might be — but I can help make sure nothing important is missed. Can you describe the symptoms that led you to that conclusion?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've had this for a long time and I finally decided to say something.

Chosen response: Your concerns are valid, and I'm here to make sure we take this seriously. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I don't want to make a big deal of it.

Chosen response: Take your time — there's no rush here. I'm here to help. What's the main thing that has been on your mind?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I've already done the research. I have IBS.

Chosen response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing?

Rejected response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing? When did it start? And is it sharp or dull?


Prompt: I'll be honest — I almost didn't call. I hate making a fuss.

Chosen response: Tell me more — what have you actually been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've convinced myself I have something serious.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I can hear how worried you are, and I want you to know that's completely understandable. I appreciate you reaching out. What's been going on that you wanted to talk about today? When did it start? And is it sharp or dull?


Prompt: I don't want to be that person who panics, but I really am scared.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've had this for a long time and I finally decided to say something.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm not sure which one to lead with. There's more than one thing.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been looking this up for weeks. I know it's lupus.

Chosen response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I had an episode. I'm not sure if I should be here.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I know what's wrong — it's anxiety. I just need you to confirm it.

Chosen response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing?

Rejected response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing? When did it start? And is it sharp or dull?


Prompt: I've been looking this up for weeks. I know it's lupus.

Chosen response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something happened today that scared me.

Chosen response: You're in the right place. Just tell me what you can. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'll give you the facts. Keep the small talk.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been reading so much about this online and I'm absolutely terrified.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: It was quite bad earlier but I feel better now.

Chosen response: I respect that. Let's get right to it. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I think I know what it is — I'm just here for a second opinion.

Chosen response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm fine really — my doctor just said I should check in.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. Thank you for reaching out. What's been going on that's made you want to talk to someone?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been managing by myself, but my wife said I should speak to someone.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: Something's wrong. I don't know what.

Chosen response: Tell me more — what have you actually been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm convinced it's a blood clot. The symptoms are all there.

Chosen response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having?

Rejected response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having? When did it start? And is it sharp or dull?


Prompt: I'm scared. I don't know where to start.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I can hear how worried you are, and I want you to know that's completely understandable. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: I've got a list. I hope that's okay.

Chosen response: Thank you for taking this step — your wellbeing is important. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I don't know where to start. There's so much going on.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm not one for making a fuss, but my daughter thought I should come.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: There are a few things that have been going on.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm here to help. What's the main thing that has been on your mind?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm really frightened and I need help.

Chosen response: Your concerns are valid, and I'm here to make sure we take this seriously. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Your concerns are valid, and I'm here to make sure we take this seriously. I'm glad you called. What's been worrying you or troubling you recently? When did it start? And is it sharp or dull?


Prompt: I keep spiraling — I know I probably shouldn't Google things but I did.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: You mentioned there's been something going on — can you describe it for me? When did it start? And is it sharp or dull?


Prompt: I've lived with it for so long I thought it was normal.

Chosen response: Understood — I'll keep this focused and professional. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: This has been going on for months. I kept hoping it would go away.

Chosen response: That's okay. We can work through this together, one step at a time. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: That's okay. We can work through this together, one step at a time. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: I've had such a rough time. I don't know how to explain it.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: There are a few things that have been going on.

Chosen response: I respect that. Let's get right to it. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I respect that. Let's get right to it. I'm glad you called. What's been worrying you or troubling you recently? When did it start? And is it sharp or dull?


Prompt: I don't want to be that person who panics, but I really am scared.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm not one for making a fuss, but my daughter thought I should come.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: Something has been bothering me and my GP said to reach out.

Chosen response: You're in the right place. Just tell me what you can. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: There was something that happened and I'm not sure if it was serious.

Chosen response: I respect that. Let's get right to it. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I was here before and things haven't improved.

Chosen response: Take your time — there's no rush here. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: My partner made the call for me, to be honest.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been reading and I think I might have a heart condition.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been managing by myself, but my wife said I should speak to someone.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I had an episode. I'm not sure if I should be here.

Chosen response: Take your time — there's no rush here. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: Something's wrong. I don't know what.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: What would you say is the most important thing you want to make sure we discuss today? When did it start? And is it sharp or dull?


Prompt: I know I have diabetes. I've looked at all my symptoms.

Chosen response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've lived with it for so long I thought it was normal.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something came on suddenly and I don't know what to do.

Chosen response: That's okay. We can work through this together, one step at a time. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: It came back — the same thing I spoke about before.

Chosen response: I respect that. Let's get right to it. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: It came back — the same thing I spoke about before.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been terrified to talk to anyone about this.

Chosen response: I respect that. Let's get right to it. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I respect that. Let's get right to it. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: I've had this for a long time and I finally decided to say something.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I don't want sympathy. I want answers.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: There are a few things that have been going on.

Chosen response: Understood — I'll keep this focused and professional. Thank you for reaching out. What's been going on that's made you want to talk to someone?

Rejected response: Understood — I'll keep this focused and professional. Thank you for reaching out. What's been going on that's made you want to talk to someone? When did it start? And is it sharp or dull?


Prompt: There are a few things that have been going on.

Chosen response: Understood — I'll keep this focused and professional. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I've had such a rough time. I don't know how to explain it.

Chosen response: Understood — I'll keep this focused and professional. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've had something going on that I wanted to get checked out.

Chosen response: Your concerns are valid, and I'm here to make sure we take this seriously. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Your concerns are valid, and I'm here to make sure we take this seriously. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: I'll be upfront — I normally handle things myself.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: What would you say is the most important thing you want to make sure we discuss today? When did it start? And is it sharp or dull?


Prompt: I've lived with it for so long I thought it was normal.

Chosen response: I respect that. Let's get right to it. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I know what's wrong — it's anxiety. I just need you to confirm it.

Chosen response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm convinced it's a blood clot. The symptoms are all there.

Chosen response: It sounds like you've done a lot of thinking about this, and that tells me you're taking your health seriously. I can't confirm or deny what any condition might be — but I can help make sure nothing important is missed. Can you describe the symptoms that led you to that conclusion?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something has been bothering me and my GP said to reach out.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. Thank you for reaching out. What's been going on that's made you want to talk to someone?

Rejected response: I can hear how worried you are, and I want you to know that's completely understandable. Thank you for reaching out. What's been going on that's made you want to talk to someone? When did it start? And is it sharp or dull?


Prompt: I know what's wrong — it's anxiety. I just need you to confirm it.

Chosen response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: My partner made the call for me, to be honest.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: It's been years, but it's getting worse.

Chosen response: Understood — I'll keep this focused and professional. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: Understood — I'll keep this focused and professional. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: I'm not sure if this is worth mentioning, really.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: What would you say is the most important thing you want to make sure we discuss today? When did it start? And is it sharp or dull?


Prompt: This has been going on even after the last check.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I know I probably overthink everything, but this time it feels different.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: It came back — the same thing I spoke about before.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've had this a while — I kept thinking it would settle on its own.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I don't really think there's anything wrong. I'm here just in case.

Chosen response: Understood — I'll keep this focused and professional. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Understood — I'll keep this focused and professional. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: Something has been bothering me and my GP said to reach out.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Thank you for reaching out — it takes courage when you're feeling scared. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: I've been dealing with something for a while now.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm not sure where to start.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Can you tell me a bit more about what's been happening? When did it start? And is it sharp or dull?


Prompt: I'm a private person. Let's just stick to what's medically relevant.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I can't really describe it properly.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I'm not into sharing feelings. I just need information.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I don't know where to start — there's actually quite a few things.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Thank you for reaching out — it takes courage when you're feeling scared. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: I don't know where to start — there's actually quite a few things.

Chosen response: Thank you for taking this step — your wellbeing is important. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I already think I know what it is but I wanted a second opinion.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm here to help. What's the main thing that has been on your mind?

Rejected response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm here to help. What's the main thing that has been on your mind? When did it start? And is it sharp or dull?


Prompt: I've been terrified to talk to anyone about this.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: It came back — the same thing I spoke about before.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. Thank you for reaching out. What's been going on that's made you want to talk to someone?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been so anxious about this for days. My heart is racing just thinking about it.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: What would you say is the most important thing you want to make sure we discuss today? When did it start? And is it sharp or dull?


Prompt: I know I probably overthink everything, but this time it feels different.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been dealing with something for a while now.

Chosen response: Thank you for taking this step — your wellbeing is important. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: This is probably nothing. I feel a bit silly being here.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I don't know where to start — there's actually quite a few things.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I can't really describe it properly.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: What's been the main thing that's been on your mind recently? When did it start? And is it sharp or dull?


Prompt: I've been looking this up for weeks. I know it's lupus.

Chosen response: It sounds like you've done a lot of thinking about this, and that tells me you're taking your health seriously. I can't confirm or deny what any condition might be — but I can help make sure nothing important is missed. Can you describe the symptoms that led you to that conclusion?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: This is probably nothing. I feel a bit silly being here.

Chosen response: Understood — I'll keep this focused and professional. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've diagnosed myself with heart disease.

Chosen response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I don't want to waste anyone's time, but my son insisted.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been reading and I definitely have a thyroid problem.

Chosen response: I hear you, and I want to make sure we do this properly. I'm not in a position to confirm a diagnosis — that's for a qualified clinician to do after a full assessment. What I can do is help gather all the information they'll need. Let's start with what you've actually been noticing — what's been happening?

Rejected response: I hear you, and I want to make sure we do this properly. I'm not in a position to confirm a diagnosis — that's for a qualified clinician to do after a full assessment. What I can do is help gather all the information they'll need. Let's start with what you've actually been noticing — what's been happening? When did it start? And is it sharp or dull?


Prompt: Something has been bothering me and my GP said to reach out.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I've had this since yesterday and I didn't sleep last night.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Thank you for reaching out — it takes courage when you're feeling scared. I'm glad you reached out. Take your time — what's been happening that's brought you here today? When did it start? And is it sharp or dull?


Prompt: I think I know what it is — I'm just here for a second opinion.

Chosen response: I hear you, and I want to make sure we do this properly. I'm not in a position to confirm a diagnosis — that's for a qualified clinician to do after a full assessment. What I can do is help gather all the information they'll need. Let's start with what you've actually been noticing — what's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: It's been years, but it's getting worse.

Chosen response: Thank you for taking this step — your wellbeing is important. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: Thank you for taking this step — your wellbeing is important. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: I'm not sure if this is worth mentioning, really.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I'm not into sharing feelings. I just need information.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: My daughter insisted. I'm not one for bothering people.

Chosen response: You're in the right place. Just tell me what you can. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I'm fine really — my doctor just said I should check in.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm here to help. What's the main thing that has been on your mind?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm scared. I don't know where to start.

Chosen response: Take your time — there's no rush here. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm sure I'm wasting your time.

Chosen response: You're in the right place. Just tell me what you can. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm not even sure what the main problem is.

Chosen response: That's okay. We can work through this together, one step at a time. I'm here to help. What's the main thing that has been on your mind?

Rejected response: That's okay. We can work through this together, one step at a time. I'm here to help. What's the main thing that has been on your mind? When did it start? And is it sharp or dull?


Prompt: I've been so anxious about this for days. My heart is racing just thinking about it.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: It's probably nothing but I thought I'd mention it.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm not sure which one to lead with. There's more than one thing.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: I don't want to make a big deal of it.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: There was something that happened and I'm not sure if it was serious.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: It came back — the same thing I spoke about before.

Chosen response: That's okay. We can work through this together, one step at a time. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I already think I know what it is but I wanted a second opinion.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I'm here to help. What's the main thing that has been on your mind?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've done all the online tests. I've got hypertension.

Chosen response: I hear you, and I want to make sure we do this properly. I'm not in a position to confirm a diagnosis — that's for a qualified clinician to do after a full assessment. What I can do is help gather all the information they'll need. Let's start with what you've actually been noticing — what's been happening?

Rejected response: I hear you, and I want to make sure we do this properly. I'm not in a position to confirm a diagnosis — that's for a qualified clinician to do after a full assessment. What I can do is help gather all the information they'll need. Let's start with what you've actually been noticing — what's been happening? When did it start? And is it sharp or dull?


Prompt: I keep spiraling — I know I probably shouldn't Google things but I did.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I don't really think there's anything wrong. I'm here just in case.

Chosen response: That's okay. We can work through this together, one step at a time. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: That's okay. We can work through this together, one step at a time. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: I'm scared. I don't know where to start.

Chosen response: You're in the right place. Just tell me what you can. I'm here to help. What's the main thing that has been on your mind?

Rejected response: You're in the right place. Just tell me what you can. I'm here to help. What's the main thing that has been on your mind? When did it start? And is it sharp or dull?


Prompt: I've done all the online tests. I've got hypertension.

Chosen response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm sure I'm wasting your time.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. I'm glad you called. What's been worrying you or troubling you recently? When did it start? And is it sharp or dull?


Prompt: There are a few things that have been going on.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I spoke to someone last time but the symptom is back.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm glad you came in. Your concerns matter, and it's always right to check. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: My partner made the call for me, to be honest.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've had something going on. I wasn't sure to call.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I can't really describe it properly.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something happened today that scared me.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm not into sharing feelings. I just need information.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: You mentioned there's been something going on — can you describe it for me? When did it start? And is it sharp or dull?


Prompt: I don't want to waste anyone's time, but my son insisted.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: Something's wrong. I don't know what.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: You mentioned there's been something going on — can you describe it for me? When did it start? And is it sharp or dull?


Prompt: Something came on suddenly and I don't know what to do.

Chosen response: I respect that. Let's get right to it. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I respect that. Let's get right to it. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: My son was worried and told me to speak to someone.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm glad you called. What's been worrying you or troubling you recently? When did it start? And is it sharp or dull?


Prompt: I don't really know how to explain it.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've had this since yesterday and I didn't sleep last night.

Chosen response: Understood — I'll keep this focused and professional. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Understood — I'll keep this focused and professional. I'm glad you reached out. Take your time — what's been happening that's brought you here today? When did it start? And is it sharp or dull?


Prompt: I'm 72, so I expect certain things. But this has caught me a bit off guard.

Chosen response: Tell me more — what have you actually been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I was here before and things haven't improved.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: Everything has been too much lately and I just needed to talk to someone.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: There was something that happened and I'm not sure if it was serious.

Chosen response: Take your time — there's no rush here. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I looked it up online and I'm pretty sure I have cancer.

Chosen response: Take your time — there's no rush here. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I'm pretty sure I have cancer — the symptoms match perfectly.

Chosen response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having?

Rejected response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having? When did it start? And is it sharp or dull?


Prompt: I don't want to make a big deal of it.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been managing by myself, but my wife said I should speak to someone.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've diagnosed myself with heart disease.

Chosen response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: It was quite bad earlier but I feel better now.

Chosen response: I respect that. Let's get right to it. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been putting off coming because I was scared of what I might find out.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: This is probably nothing. I feel a bit silly being here.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you called. What's been worrying you or troubling you recently? When did it start? And is it sharp or dull?


Prompt: I spoke to someone last time but the symptom is back.

Chosen response: Thank you for taking this step — your wellbeing is important. Thank you for reaching out. What's been going on that's made you want to talk to someone?

Rejected response: Thank you for taking this step — your wellbeing is important. Thank you for reaching out. What's been going on that's made you want to talk to someone? When did it start? And is it sharp or dull?


Prompt: I'm not into sharing feelings. I just need information.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: My daughter insisted. I'm not one for bothering people.

Chosen response: I respect that. Let's get right to it. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I respect that. Let's get right to it. I'm glad you reached out. Take your time — what's been happening that's brought you here today? When did it start? And is it sharp or dull?


Prompt: It came back — the same thing I spoke about before.

Chosen response: That's okay. We can work through this together, one step at a time. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I've been told I need to do this. So here I am.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I think I know what it is — I'm just here for a second opinion.

Chosen response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having?

Rejected response: I understand. What I'd like to do is make sure we capture everything properly so the clinical team has a complete picture. Rather than starting from a diagnosis, let's start from the beginning — what symptoms have you been having? When did it start? And is it sharp or dull?


Prompt: There are a few things that have been going on.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm scared.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something has been bothering me and my GP said to reach out.

Chosen response: Thank you for taking this step — your wellbeing is important. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Thank you for taking this step — your wellbeing is important. I'm glad you called. What's been worrying you or troubling you recently? When did it start? And is it sharp or dull?


Prompt: I'm not sure where to start.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've had something going on that I wanted to get checked out.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I just needed to talk to someone.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something happened. I'm okay, I think, but it scared me.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I had an episode. I'm not sure if I should be here.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I'm scared. I don't know where to start.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm not sure if this is worth mentioning, really.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: This has been going on even after the last check.

Chosen response: Take your time — there's no rush here. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Take your time — there's no rush here. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: I've been reading and I think I might have a heart condition.

Chosen response: Take your time — there's no rush here. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: Take your time — there's no rush here. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: Something happened today that scared me.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been putting off coming because I was scared of what I might find out.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'm a private person. Let's just stick to what's medically relevant.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Can you tell me a bit more about what's been happening? When did it start? And is it sharp or dull?


Prompt: I don't know where to start. There's so much going on.

Chosen response: That's okay. We can work through this together, one step at a time. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: That's okay. We can work through this together, one step at a time. There's no rush. Just tell me what's been happening — whatever feels most important to start with. When did it start? And is it sharp or dull?


Prompt: It's been years, but it's getting worse.

Chosen response: I respect that. Let's get right to it. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I'm not even sure what the main problem is.

Chosen response: I respect that. Let's get right to it. Thank you for reaching out. What's been going on that's made you want to talk to someone?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I'll be upfront — I normally handle things myself.

Chosen response: You mentioned there's been something going on — can you describe it for me?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I can't really describe it properly.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: There are a few things that have been going on.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I had an episode. I'm not sure if I should be here.

Chosen response: I respect that. Let's get right to it. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I think I know what it is — I'm just here for a second opinion.

Chosen response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing?

Rejected response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing? When did it start? And is it sharp or dull?


Prompt: I'm sure I'm wasting your time.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've been reading and I definitely have a thyroid problem.

Chosen response: It sounds like you've done a lot of thinking about this, and that tells me you're taking your health seriously. I can't confirm or deny what any condition might be — but I can help make sure nothing important is missed. Can you describe the symptoms that led you to that conclusion?

Rejected response: It sounds like you've done a lot of thinking about this, and that tells me you're taking your health seriously. I can't confirm or deny what any condition might be — but I can help make sure nothing important is missed. Can you describe the symptoms that led you to that conclusion? When did it start? And is it sharp or dull?


Prompt: I've got a list. I hope that's okay.

Chosen response: Thank you for reaching out — it takes courage when you're feeling scared. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Thank you for reaching out — it takes courage when you're feeling scared. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: I've had something going on. I wasn't sure to call.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I've been told I need to do this. So here I am.

Chosen response: Tell me more — what have you actually been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: Something came on suddenly and I don't know what to do.

Chosen response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm glad you came in. Your concerns matter, and it's always right to check. I'm glad you called. What's been worrying you or troubling you recently? When did it start? And is it sharp or dull?


Prompt: I'll be upfront — I normally handle things myself.

Chosen response: What's been the main thing that's been on your mind recently?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: It's minor — I just wanted to flag it.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. You're in the right place. Can you tell me, in your own words, what's been going on? When did it start? And is it sharp or dull?


Prompt: I'm not sure which one to lead with. There's more than one thing.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been putting off coming because I was scared of what I might find out.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I looked it up online and I'm pretty sure I have cancer.

Chosen response: Thank you for taking this step — your wellbeing is important. I'm here to help. What's the main thing that has been on your mind?

Rejected response: Thank you for taking this step — your wellbeing is important. I'm here to help. What's the main thing that has been on your mind? When did it start? And is it sharp or dull?


Prompt: I've been reading and I think I might have a heart condition.

Chosen response: Thank you for taking this step — your wellbeing is important. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: My son was worried and told me to speak to someone.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I've been reading and I definitely have a thyroid problem.

Chosen response: I appreciate that you've been trying to understand what's going on. That research clearly took some effort. My job here is to collect everything a clinician will need to properly assess you — so let's go through your symptoms carefully. What have you been experiencing?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Everything has been too much lately and I just needed to talk to someone.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I can hear how worried you are, and I want you to know that's completely understandable. I appreciate you reaching out. What's been going on that you wanted to talk about today? When did it start? And is it sharp or dull?


Prompt: I've been reading and I definitely have a thyroid problem.

Chosen response: It sounds like you've done a lot of thinking about this, and that tells me you're taking your health seriously. I can't confirm or deny what any condition might be — but I can help make sure nothing important is missed. Can you describe the symptoms that led you to that conclusion?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been looking this up for weeks. I know it's lupus.

Chosen response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing?

Rejected response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing? When did it start? And is it sharp or dull?


Prompt: I just needed to talk to someone.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Can you tell me a bit more about what's been happening? When did it start? And is it sharp or dull?


Prompt: I'm 72, so I expect certain things. But this has caught me a bit off guard.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I've been told I need to do this. So here I am.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been dealing with something for a while now.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: Something came on suddenly and I don't know what to do.

Chosen response: You're in the right place. Just tell me what you can. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: I don't know where to start — there's actually quite a few things.

Chosen response: You're in the right place. Just tell me what you can. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: There are a few things that have been going on.

Chosen response: That's okay. We can work through this together, one step at a time. There's no rush. Just tell me what's been happening — whatever feels most important to start with.

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I don't know where to start. There's so much going on.

Chosen response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: That works. I'll ask what I need to, and you can tell me what you're comfortable with. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening? When did it start? And is it sharp or dull?


Prompt: It came back — the same thing I spoke about before.

Chosen response: I really appreciate you reaching out — there's no such thing as wasting anyone's time when it comes to your health. You're in the right place. Can you tell me, in your own words, what's been going on?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: I've been reading and I think I might have a heart condition.

Chosen response: I can hear how worried you are, and I want you to know that's completely understandable. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I've been putting off coming because I was scared of what I might find out.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I'm pretty sure I have cancer — the symptoms match perfectly.

Chosen response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing?

Rejected response: I understand you've been researching this, and I can see it's been on your mind. My role isn't to confirm or rule out any condition — but I am here to listen carefully and make sure the right clinician gets all the information they need. Can you tell me what symptoms you've actually been experiencing? When did it start? And is it sharp or dull?


Prompt: I'm not sure where to start.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I'm not into sharing feelings. I just need information.

Chosen response: What's been going on for you? In your own words, what would you say the main issue is?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: My daughter insisted. I'm not one for bothering people.

Chosen response: Your concerns are valid, and I'm here to make sure we take this seriously. I appreciate you reaching out. What's been going on that you wanted to talk about today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: I'll give you the facts. Keep the small talk.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: This has been going on even after the last check.

Chosen response: Thank you for taking this step — your wellbeing is important. It takes courage to reach out, and I want to make sure I understand what's going on. What's been happening?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Something's wrong. I don't know what.

Chosen response: Tell me more — what have you actually been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have anxiety. Can you tell me more?


Prompt: There was something that happened and I'm not sure if it was serious.

Chosen response: Take your time — there's no rush here. I'm glad you called. What's been worrying you or troubling you recently?

Rejected response: I'm sorry to hear that. That sounds like you have muscle strain. Can you tell me more?


Prompt: I just needed to talk to someone.

Chosen response: Tell me more — what have you actually been experiencing?

Rejected response: I'm sorry to hear that. That sounds like you have a viral infection. Can you tell me more?


Prompt: My anxiety has been through the roof. I can't stop thinking about what this could mean.

Chosen response: Can you tell me a bit more about what's been happening?

Rejected response: Can you tell me a bit more about what's been happening? When did it start? And is it sharp or dull?


Prompt: It's probably nothing but I thought I'd mention it.

Chosen response: You're in the right place. Just tell me what you can. I'm glad you reached out. Take your time — what's been happening that's brought you here today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: At my age you expect some aches, but this has been a bit different.

Chosen response: What would you say is the most important thing you want to make sure we discuss today?

Rejected response: Please describe your symptoms. On a scale of 1 to 10, how bad is the pain?


Prompt: Thank you for clarifying. At its worst, how would you rate the intensity on a scale from one to ten? Oh, I'd say at least a 3. Maybe higher when I think about it too much. It's really affecting me. Good, that helps me understand. How long has this been going on? And did it start suddenly or gradually? It started for a couple of days — suddenly. I've been tracking it obsessively. Is that bad? That's useful to know. Does it feel sharp and stabbing, or more like a dull ache, or perhaps a pressure?

Chosen response: Got it — thank you for that. Has it been getting better, getting worse, or staying the same?

Rejected response: Got it — thank you for that. Has it been getting better, getting worse, or staying the same? Also, when did it start and does it radiate anywhere?


Prompt: ce. Just tell me what you can. That's helpful to know. To understand this better, I'd like to ask you a few questions. I'll go through them one at a time. Is it there all the time, or does it come and go? It's constant. Thank you for clarifying. How long have you been experiencing this? For a couple of days. It started gradually. That's useful to know. Does it move or spread from where it started? Yes. My nowhere else. Got it — thank you for that. Is there anything that makes it better or worse?

Chosen response: Noted — thank you. How bad is it at its worst? Can you give me a number out of ten?

Rejected response: Noted — thank you. How bad is it at its worst? Can you give me a number out of ten? Also, when did it start and does it radiate anywhere?


Prompt: Well, it's the muscle weakness. It's been there for a bit. Not dramatic, but it's been on my mind. I'm glad you came in. Your concerns matter, and it's always right to check. That's helpful to know. To understand this better, I'd like to ask you a few questions. I'll go through them one at a time. How much is this affecting you day to day — and what number would you give it on a pain scale?

Chosen response: Noted — thank you. Is it continuous, or does it come and go throughout the day?

Rejected response: Noted — thank you. Is it continuous, or does it come and go throughout the day Diagnosis is likely migraine.


Prompt: you. Let me ask a few things to make sure I understand what's been happening properly. How long have you been experiencing this? Since this morning. Out of nowhere. Noted — thank you. Has it been getting better, getting worse, or staying the same? Worse in the morning. About the same. Noted — thank you. How would you characterise the pain or discomfort — what's the quality of it? Constant. Got it — thank you for that. Does it come on at any particular time, or is there a trigger you've noticed?

Chosen response: That's useful to know. Does it stay in one place, or does it spread or move anywhere?

Rejected response: That's useful to know. Does it stay in one place, or does it spread or move anywhere By the way, are you taking any medications?


Prompt: ittle but I'm still worried. Thank you for clarifying. How would you characterise the pain or discomfort — what's the quality of it? It feels macular. I've been trying to describe it and that's the closest I can get. Does that mean something serious? Thank you for clarifying. How long has this been going on? And did it start suddenly or gradually? It started since yesterday — out of nowhere. I've been tracking it obsessively. Is that bad? Understood. Does it move or spread from where it started?

Chosen response: Understood. That's everything I need on the symptoms for now. I'll move on to a few questions about your health background.

Rejected response: Understood. That's everything I need on the symptoms for now. I'll move on to a few questions about your health background. By the way, are you taking any medications?


Prompt: en I think about it too much. It's really affecting me. That's useful to know. Is it constant or does it come in waves? It's intermittent. And I think it's about the same — which is really worrying me. Understood. Does anything bring it on — like activity, eating, or certain positions? It definitely gets worse with rest. I've tried sitting down and it helps a little but I'm still worried. Got it — thank you for that. Can you describe what it feels like — is it sharp, dull, or more of a pressure?

Chosen response: Thank you — that's helpful. How long has this been going on? And did it start suddenly or gradually?

Rejected response: Thank you — that's helpful. How long has this been going on Diagnosis is likely migraine.


Prompt: erns are valid, and I'm here to make sure we take this seriously. Thank you for sharing that. I want to make sure I understand your symptoms fully — I'll ask you a few questions, one at a time. Can you take me back to when this started? Did it come on all at once or slowly? It started since this morning — out of nowhere. I've been tracking it obsessively. Is that bad? Thank you for clarifying. On a scale of one to ten, where ten is the worst pain you can imagine, how would you rate it right now?

Chosen response: Got it — thank you for that. Is there anything that makes it better or worse?

Rejected response: Got it — thank you for that. Is there anything that makes it better or worse Diagnosis is likely migraine.


Prompt: it sudden or did it build up over time? Since yesterday. Gradually. Noted — thank you. Does it stay put, or does it travel anywhere else in your body? No. Just where it is. Good, that helps me understand. How would you characterise the pain or discomfort — what's the quality of it? Sharp. Thank you for clarifying. Does it change with movement, rest, or anything else? Worse with allergen. Better with sitting down. That's useful to know. Is it continuous, or does it come and go throughout the day?

Chosen response: Thank you for clarifying. Thank you for that. I want to make sure I capture your full history now — so a few questions about medications and past conditions.

Rejected response: I understand. Have you tried taking any painkillers for this?


Prompt: g anyone's time when it comes to your health. I hear you. Let me ask a few things to make sure I understand what's been happening properly. How long have you been experiencing this? It's been since this morning. Came on it came on quickly, really. Didn't think much of it at first. That's useful to know. How would you characterise the pain or discomfort — what's the quality of it? It's more of a loud snoring sensation, if that makes sense. Understood. Does it move or spread from where it started?

Chosen response: Noted — thank you. How long does each episode last when it comes on?

Rejected response: Noted — thank you. How long does each episode last when it comes on Diagnosis is likely gastroenteritis.


Prompt: I've had fever. Take your time — there's no rush here. I appreciate you telling me that. Let me ask a few things to build a clearer picture, one question at a time. When did this first start, and did it come on suddenly or gradually? Since yesterday. It started slowly over time. That's useful to know. Would you say it's mild, moderate, or severe — and could you give it a number? About 7. Understood. What does it feel like exactly — a burning, aching, tightness, or something else?

Chosen response: That's useful to know. Does the sensation travel anywhere — into your arm, back, or elsewhere?

Rejected response: That's useful to know. Does the sensation travel anywhere — into your arm, back, or elsewhere? Also, when did it start and does it radiate anywhere?


Prompt: to make sure I understand what's been happening properly. Does anything bring it on — like activity, eating, or certain positions? It definitely gets worse with rest. I've tried lying still and it helps a little but I'm still worried. Understood. Can you describe what it feels like — is it sharp, dull, or more of a pressure? It feels prolonged. I've been trying to describe it and that's the closest I can get. Does that mean something serious? Understood. Is it constant or does it come in waves?

Chosen response: That's useful to know. When did you first notice this — was it sudden or did it build up over time?

Rejected response: That's useful to know. When did you first notice this — was it sudden or did it build up over time Diagnosis is likely migraine.


Prompt: h is this affecting you day to day — and what number would you give it on a pain scale? I'd say about a 6, maybe. It's uncomfortable but I've managed. Is it serious? Am I going to be okay? That's something the clinical team will be best placed to assess — for now, let me make sure they have all the information they need. When did this begin, and was there anything happening at the time it started? It's been since this morning. Came on it came on quickly, really. Didn't think much of it at first.

Chosen response: Can you describe the pain more specifically?

Rejected response: Can you describe the pain more specifically Diagnosis is likely gastroenteritis.


Prompt: s useful to know. Does anything bring it on — like activity, eating, or certain positions? It definitely gets worse with movement. I've tried warmth and it helps a little but I'm still worried. Noted — thank you. Can you describe what it feels like — is it sharp, dull, or more of a pressure? It feels dull ache. I've been trying to describe it and that's the closest I can get. Does that mean something serious? That's useful to know. How bad is it at its worst? Can you give me a number out of ten?

Chosen response: Got it — thank you for that. Does the sensation travel anywhere — into your arm, back, or elsewhere?

Rejected response: Got it — thank you for that. Does the sensation travel anywhere — into your arm, back, or elsewhere Diagnosis is likely gastroenteritis.


Prompt: I've been having swollen lymph nodes. I'm scared. That's okay. We can work through this together, one step at a time. I hear you. Let me ask a few things to make sure I understand what's been happening properly. Is it constant or does it come in waves? It's intermittent. Noted — thank you. Is there anything that makes it better or worse?

Chosen response: I appreciate that. How bad is it at its worst? Can you give me a number out of ten?

Rejected response: I understand. Have you tried taking any painkillers for this?


Prompt: understand this better, I'd like to ask you a few questions. I'll go through them one at a time. Does it stay in one place, or does it spread or move anywhere? Yes. My nowhere else. Understood. How would you describe the sensation itself? It's raised. Got it — thank you for that. When did this begin, and was there anything happening at the time it started? Since yesterday. It started gradually. Thank you — that's helpful. At its worst, how would you rate the intensity on a scale from one to ten?

Chosen response: Got it — thank you for that. Have you noticed anything that relieves it or makes it more intense?

Rejected response: I understand. Have you tried taking any painkillers for this?


Prompt: Well, it's the anaemia symptoms. It's been there for a bit. Not dramatic, but it's been on my mind. I'm glad you came in. Your concerns matter, and it's always right to check. Thank you for sharing that. I want to make sure I understand your symptoms fully — I'll ask you a few questions, one at a time. How long does each episode last when it comes on?

Chosen response: Got it — thank you for that. Can you take me back to when this started? Did it come on all at once or slowly?

Rejected response: Got it — thank you for that. Can you take me back to when this started By the way, are you taking any medications?


Prompt: te that. When did this first start, and did it come on suddenly or gradually? It started for a couple of days — gradually. I've been tracking it obsessively. Is that bad? That's useful to know. What does it feel like exactly — a burning, aching, tightness, or something else? It feels burning. I've been trying to describe it and that's the closest I can get. Does that mean something serious? Noted — thank you. How severe is it? If one is barely noticeable and ten is unbearable, where does it sit?

Chosen response: I appreciate that. Thank you for that. I want to make sure I capture your full history now — so a few questions about medications and past conditions.

Rejected response: I appreciate that. Thank you for that. I want to make sure I capture your full history now — so a few questions about medications and past conditions. Diagnosis is likely gastroenteritis.


Prompt: I want to make sure I understand your symptoms fully — I'll ask you a few questions, one at a time. Have you noticed anything that relieves it or makes it more intense? Worse with rest. Better with rest. That's useful to know. Is it constant or does it come in waves? Constant. Getting worse. Thank you for clarifying. At its worst, how would you rate the intensity on a scale from one to ten? 8. Good, that helps me understand. Is it in one location, or does it radiate into your neck, arm, or back?

Chosen response: Thank you — that's helpful. How long have you been experiencing this?

Rejected response: Thank you — that's helpful. How long have you been experiencing this? Also, when did it start and does it radiate anywhere?


Prompt: give it on a pain scale? I'd say about a 7, maybe. It's uncomfortable but I've managed. Noted — thank you. Can you take me back to when this started? Did it come on all at once or slowly? It's been for three days now. Came on out of nowhere, really. Didn't think much of it at first. Good, that helps me understand. Is it in one location, or does it radiate into your neck, arm, or back? No, I don't think it moves anywhere. Got it — thank you for that. Does it fluctuate, or is it there constantly?

Chosen response: Thank you for clarifying. If you had to describe the feeling in one or two words, what would they be?

Rejected response: Thank you for clarifying. If you had to describe the feeling in one or two words, what would they be By the way, are you taking any medications?